Manager Management

CONFIDENTIAL RESUME:

PAUL J. EICHORN

**** ****** ****** ***** **** Phone: 850-***-****

Tallahassee, Florida 32312-6733 Cell Phone: 850-***-****

E-mail Address ********@*******.***

EXECUTIVE SUMMARY

Possess 25 years experience in Information Systems and Technologies, I have functioned as a Director, Senior

Manager and Administrator of business systems in all stages of their lifecycle. Developed infrastructures and sound

managerial business teams, formulated and effected long and short range strategic systems plans, created and

enforced internal system methodologies reducing budgets and project resource outlays. Involved in business and

revenues management, applications and development, consulting and implementations of large multi-facility

installations and Information Services in several key industries throughout the United States.

Career Skills and Areas of Expertise

ITIL Program Management Application Develeopment

Data Center Operations Decision Support Systems Enterprise Architecture

Financial Systems Integration Budgets

Knowledge Management Laboratory Systems MSO Creation/Mergers

Office Automation Patient Care Systems Process Improvement

Business Management Project Management Revenue Management

Security Structured Methodologies Transformation

Possess strong communication, mentoring, and presentation skills that acquiesced sound open communication with

Upper Management, Team Members and Clients. Objectively evaluated situations on their merit and produced

mutually acceptable results. Established sound working relationships at all levels within diverse and complex

organizations, which yielded and exceeded the anticipated delivery within many areas of Information Services.

PROFESSIONAL EXPERIENCE

CIBER, INC.

Deputy Program Director Nashville, TN

State of Tennessee Finance & Administration July 2006 – March 2009

Office for Information Resources

Program Management of State’s two largest modernization projects for the Department of Human Services

Vision Integration Platform and Department of Finance and Administration ERP implementation.

Senior Project Director

State of Tennessee Finance & Administration

Office for Information Resources

Program Management of State’s largest project for Enterprise Resource Planning

Principal Consultant Florida Department of Health Tallahassee, FL

April 2004 – July 2006

Bureau of Strategic Information Technologies

Enterprise Information Management

Knowledge Management

Data Management and reuse

Data Administration

Enterprise Integration Program – Multiple projects including ELR, HIPAA Billing, and Data Sharing

Enterprise Architecture * Research and Strategic Planning

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CONFIDENTIAL RESUME:

PAUL J. EICHORN

Bureau of Infrastructure and Support

State and Federal Network Infrastructures

Bureau of Planning and Quality Improvement and Project Management Office

Project Management Methodology

Process Improvement

Research into Governance Processes

Budgets

Business Management and Security

INFORMATION RESOURCE ASSOCIATES, INC Cincinnati, OH

Holy Family/Resurrection Healthcare Chicago, IL

Senior Consultant-Management and IS Consultant August 1999 – December 2003

Manager for Business Systems Review.

Manager for 24x7 Tier 1 Technical Systems Support for the largest Chicago Healthcare entity.

Manager for Business creation and reorganizations.

Manager for Enterprise Financial Systems Review, Systems Implementations and created Strategic

Manager for Enterprise Infrastructure Review, RFP creation and Restructure Implementation with all

vendor

Coordination and successful execution of (4) hospital merger to (8) functioning units.

HEALTHCARE COMPUTING STRATEGIES, INCORPORATED Wheaton, IL

Order of St. Francis Peoria, IL, Baylor Hospital Dallas, TX & McNeal Healthcare Chicago, IL

Senior Consultant-Management and IS Consultant December 1997 – August 1999

Manager for Enterprise Network Audits, Reviews and Restructuring.

Manager for Revenue Billing/Business Process and Reorganization for MSO mergers.

Key technical resource for Executive Committee for Year 2000 Compliance Engagements for multi facility

hospital systems throughout the United States.

Designed and created Year 2000 Compliance Intranet Systems as forums and all related Contingency Planning

and follow up for thirteen hospital group.

Helped design and execute various Projects, developing methodologies, process and key reporting mechanisms

and their respective presentations to client’s Senior Management for MSO creations, mergers and restructures.

TALLAHASSEE MEMORIAL REGIONAL MEDICAL CENTER Tallahassee, FL

Director of Physician Services, Marketing and Planning Medical Education and Outreach 1992-1997

Reported directly to the Senior Vice-President of Marketing, Planning and Senior-Vice President of Medical

Education, Outreach and was responsible for carrying out the mission and strategic direction of the medical center.

This included the development and implementation of communications, data acquisition, and analysis and

dissemination strategies to support and enhance the organization. Responsible for the leadership and technical

knowledge of hospital administration, managed care, planning and coordination of various departments’ information

services into a comprehensive long-term strategy with strong emphasis on Physician Systems, referral networks and

Integrated Delivery Networks.

Held responsibility for all computer networks involving IBM 3090J, AT&T 3B2, IBM RS6000 and some 150

IBM Unix Servers throughout Florida and Georgia.

Strategically planned for EMR using Physician Computer Network’s Healthpoint ACS system throughout the

continuum of care and completed all necessary implementation throughout Florida and Georgia.

Converted all practice management systems AT7T Wallaby, PCN, Medical Manager and other systems to one

common Unix platform.

Designed, implemented and maintained 24/7 Help Desk for over 2,000 users.

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CONFIDENTIAL RESUME:

PAUL J. EICHORN

Designed, planned and implemented IBM 3090J, AT&T 3B2, RS6000 and IBM Server network for all

Outreach Clinical Systems at 25 remote sites in anticipation for 150 eventual sites.

Provided MSO startup capability and HMO interface integration.

Consulted, designed and gained executive approval for Respiratory Care, Rehabilitation, Finance, Diabetes,

Public Relations, Pharmacy, Lab and Radiology internal Hospital Departmental Systems toward their respective

strategic focus and integration into the Clinical Record.

Served as a strategic partner for a diverse Clinical Information Management Committee for (5) years to plan,

develop and execute the ideal electronic clinical record system for Hospital and region.

Provided Mainframe, Mini and Desktop integration and dissemination for Demographic, Lab and Referral

systems to the Physician’s desktop.

Maintained and administrated department budget and all administrative duties toward managed care and MSO

development.

Designed, planned and gained Board approval for the implementation of a Central Billing Operation Services

for 75 providers of Outreach and Residency healthcare entities and in excess of some 100 LANs in private

physician offices applying medical practice management, electronic claims (EDI), and Managed Care data

services throughout Florida and Georgia.

Quadrupled Network size and all associated business activities and responsibilities within (4) years.

Evaluated and consulted on behalf of Senior Vice Presidents and the Board of Directors on the direction and

acceptance of Strategic Systems Plan.

SOLITE CORPORATION Richmond, VA

Systems Analyst 1989-1992

Reported directly to MIS Director holding Multi-Division responsibilities of all information services and MIS

activities for 100 subsidiary companies with a geographical area that included Maine to Florida.

Designed, planned, purchased, configured and installed Novell WAN linking 50 wholesale, retail and

manufacturing companies throughout the United States.

Provided Tier 1 support and help desk functions to the parent holding company and its 100 subsidiaries.

Developed custom Dataflex applications for Order Entry, Inventory, CRM, MRP, and Finance for 40

companies. Deployed, trained and maintained those systems remotely and on site.

Provided All State and Federal Regulatory Audit analysis and policy procedures for Transportation services

across multiple Divisions.

Customized and deployed all Payroll Systems to the 100 subsidiaries, encompassing some 60,000 employees.

Implemented and maintained Structured Methodology throughout MIS Department and its associated projects

for three and five year plans.

Held Multi-Division responsibility for all computer-automated systems and their interrelated functionality

controlling business activity generating in excess of $200M.

Responsible for the management and execution of many projects brought in on time and under budget.

Supervised Programmers, Programmer Analysts, System Engineers, Operation Managers, Help Desk

Coordinators, Data Entry and Network Managers.

CASTON STUDIOS, INCORPORATED Richmond, VA

Systems Analyst 1986-1989

Reported directly to CEO and was responsible for all MIS activities involving departmental budget and

administration. Created corporate network and deployed systems involving all business activities throughout eight

locations strategically focusing on corporate mission and objectives. Provided market penetration, MIS

administration, Help Desk etc. for all business involvement.

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CONFIDENTIAL RESUME:

PAUL J. EICHORN

HUNTON & WILLIAMS, P.A. Richmond, VA

Systems Consultant and Help Desk Analyst 1986-1986

Provided Tier 1 support for an 800 node Novell network, writing, installing, training and maintenance on custom

dBase management programs and provided CFO with systems planning and configuration specifications for

Accounting.

MISCELLANEOUS

ENTRE COMPUTER CENTERS San Francisco, CA

Corporate Systems Consultant/Analyst 1985-1986

QUINTECH SYSTEMS San Francisco, CA

Proprietor, Systems Consultant 1984-1985

GABRIEL MOULIN STUDIOS, INCORPORATED San Francisco, CA

Manager 1981-1984

EDUCATION

Virginia Commonwealth University (1978-1979), BS Biology, Minor Philosophy

Virginia Polytechnic Institute & State University (1974-1978) Biology

Benedictine Military Institute High School (1970-1974), Science

Completed courses in IBM Marketing and Hardware, Compaq and Hewlett Packard Hardware and all Classes

leading to Certified Novell Engineer testing for Certification. ITIL Certification January 2006.

AFFILIATIONS

Invitee 1995-1996 Leadership Tallahassee XIII, Tallahassee Chamber of Commerce

VOLUNTEER

Leon County Schools, developed Internet and LAN interclassroom systems and at home programs.

Junior League of Tallahassee maintained and supported all corporate systems including day to day tasks,

Financial development and high use fund raising activities.

Southern Shakespeare Festival provided marketing and IS services for free art organization start up.

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CONFIDENTIAL RESUME:

PAUL J. EICHORN

CORE TECHNICAL PROFICIENCY

Analyzed, designed, purchased, configured, customized, integrated, installed and administrated 1000's of

networks with up to 8000 users for over 20 years to facilitate strategic corporate growth and reengineering

efforts. Have administered IS departments, personnel and numerous computer sites from large to small and

created and managed Help Desk/Technical Service activities and outcomes.

HARDWARE - IBM SUN Hewlett Packard

Gateway Compaq Dell

AT&T Hitachi Hayes

Epson Specialix Cisco

EMC UDS Digiboard

AST Irwin Okidata

Leading Edge Multitech Irma

Compaq DEC Intel

Wangtech Micropolis Conner

Western Digital Seagate Quantum

SOFTWARE - Microsoft Office dBase Soloman

Corel WP Office Dataflex Great Plains

Lotus Suite Revelation Harvard Project

Supercalc Clipper VersaCad

Reflex Smart Series Chartmaster

Autocad Crosstalk XVI Canvas

Paradox Tiny Term Knowledgeman

Peachtree Framework Winfax Pro

Timeline Real World Carbon Copy

Pagemaker Closeup Ventura

Freelance LAN Manager Superproject

Oracle Banyan Vines

LANGUAGES -Basic, Cobol, dBASE, Unify, Turbo C, Dataflex, Revelation, familiarity with Oracle and

Internet CGI, Perl and Java scripting.

NETWORK TOPOLOGIES - Star, Ring, Bus LAN's and WAN's with gateways or routers to Mainframes

and Mini computers utilizing Microsoft NT, various flavors of UNIX,

Novell Netware, Banyan Vines, and 3COM (in Ethernet, Arcnet, and Token

Ring).

OPERATING

SYSTEMS - IBM DOS, MS DOS, MS Windows (Vista, XP, 2000, NT, 95, 311), Red Hat Linux, SCO

Unix, Sun Unix, AT&T Unix, AIX, MPM, and Pick.

APPLICATIONS - Medical, Mining, Engineering, MRP, Construction, CRM, Architecture, Logisitics,

Geophysics, Shipping, Corporate Accounting, Tax Planning, Stock Analysis, Supply

Chain, Insurance Claims/Sales, Marketing, Automated Teller Banking, Database

Management, Hospital Administration and Healthcare, Photography, Legal, Desktop

Publishing, and Computer Aided Design

Both professional and personal references are available upon request.

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