Project Manager Object Oriented

DIPTI PARIKH

Phone: 415-***-**** email: ***********@*****.***

A highly talented Senior Business Systems Analyst and Business/Technology leader with a

proven ability to deliver on strategic initiatives from initiation till implementation. Expertise in

business requirements/analysis of cross-functional projects and working closely with

technology in implementing optimal solutions. A skilled “liaison” between Business and

Technology. Excellent problem solving, verbal/written communication and leadership

skills.

Business/Systems Analysis Liaison between Business & Technology

Requirements Gathering/Writing Testing (User Acceptance & SIT)

RUP, UML Program/Project Management

Prototyping, UI Specs Strong Analytical skills

Gap Analysis Vendor Relationships, Partner Launches

AWARDS

ProStar Employee of the Year Sept 2005

Awarded for excellence in implementing integration project during Providian/WaMu merger

CAREER ACCOMPLISHMENTS

Providian Financial/Washington Mutual Card Services 1996 - 2009

Senior Business Systems Analyst

• Supported requirements for both new account acquisition and customer development areas

of the business with subject matter expertise in Acquisitions. Engaged mostly on medium to

high complexity projects from ideation to implementation. Few responsibilities on each

project:

Author BRD (Business Requirements Document), Use Cases and get approvals

Define Customer Experience – flow and narrative & get approvals

Participate in Prototyping for Online/Web and UI based projects – user-interface

design, site usability and navigation. Work with the team on UI Specs and

wireframes.

Engaged with web page design, screen design and user navigation design

Review and Signoff Functional Specification and Design, as applicable

Test plan, test scripts, test results review and sign off

User Acceptance testing; involved with SIT testing, as needed

Start RTM (Requirements Traceability Matrix) & review at each stage

Analyze tradeoffs between performance and usability requirements & recommend the

best based on the subject matter expertise of the platforms in use

Successfully completed several large-scale projects of varying types – building Capabilities,

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Online projects, Enterprise wide systems solutions, Retail projects and Partnership

launches.

Business Analyst for all the WaMu-Providian Retail and Online integration projects;

worked exclusively with WaMu Strategy & Technology as well as Providian Strategy

& Technology teams to integrate enterprise systems and launch new initiatives.

Launched and/or supported numerous Partner launches - PetSmart, ESPN,

Cabela’s, HSN, eBAY, PayPal to name a few.

Few high visibility projects proud to have worked on – launching Business Card

(twice), Secured Card, Partnerships, Retail Relationship Data, Payment

Processing applications, Rewards platform, Customer Servicing projects,

Integrating IBX (Information Based Cross Selling) in Retail & call centers

applications, building capabilities like Instant Decision, Instant Credit & PS21

(Instant PreScreen), Product Choice,

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DIPTI PARIKH

Primary liaison between Marketing and Information Technology for launching and executing

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marketing initiatives requiring technology development & support. “Go to” person for most

of my customers & technology partners.

Support business partners and strategic initiatives by providing consultation, subject matter

•

expertise, and facilitation of issue resolution.

W ork in Partnership with Business, Operations, and Systems teams throughout the entire

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project lifecycle to ensure successful execution of business initiatives.

Collaborate with the business to explore and determine feasibility of new Marketing

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concepts and ideas. Work to define possible options and circle back with the business

partners.

Systems Analyst III

Prepare complete functional specifications, Use Cases, work diagrams, process models,

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data flow diagrams, context diagrams, state diagrams, ERD and RTM (requirements

traceability matrix)

Create prototypes based on the business requirements and conduct walkthrough/review with

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the business and technology teams

Guide/assist in planning and executing integration and user-acceptance testing; translate

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requirements into test cases when needed.

W rite and execute SQL queries to validate the test results and design.

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Evaluate third party software/solutions to assess if it meets internal requirements and

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prepare the gap analysis.

Involved with making “build versus buy” recommendations.

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Plan and direct the analysis of complex business/infrastructure problems to be resolved with

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automated systems yielding all the required MIS.

Provide consultations to users in the area of automated systems. Lead cross-functional linked

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teams to address business or system issues.

Follow closely state-of-the-art technology and general organizational policies.

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Review and provide feedback on enterprise standards, architecture and SDLC. Participate in

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discussion meetings related to these topics.

Project Manager

Managed projects effectively adhering to the PMLC and SDLC processes

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Created Detailed Project plans and schedules using Microsoft Project as well Excel and

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other tools

Managed project timelines effectively with tight implementation dates

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W orked successfully with team members to extract and meet meaningful due dates

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Coordinated and facilitated requirements analysis meetings to obtain general requirements

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Case Methods Development Corporation, TX 1993 - 1994

Software Engineer

Extensive Systems Designing experience using IE / CASE tools (IEF 5.2) while working on

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on “American Airlines Targeted Marketing System (AAdvantage)”. The design made

extensive use of standards and means to conserve system resources

Prepared data models, process models, data structure design, dialog flow and screens for

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Standards Enforcement product

Assisted with data creation, data administration and testing of “Synergy”

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Tasked with system setup, software installation as well as troubleshooting

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DIPTI PARIKH

Systems Dynamics, India 1987 - 1992

Programmer/Systems Analyst/Project Leader/Consultant

Involved with variety of domestic and international assignments, in different capacities, spanning

across all areas of the system development life cycle (SDLC)

Information Strategy Planning & Resource Allocation (for several client organizations)

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Requirements Analysis, Business Area Analysis with detailed data modeling, Process

modeling, resource/manpower planning

Quantitative Models

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Decision Support Systems, Media Planning Products, Plant Maintenance and Parts

Control system, Ticketing system for theaters, Extensive use of Project Management

tools to help client plan/manage projects, resource planning, management reporting

Business Applications

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Designed, developed and tested: Traders Inquiry Processing, Procurement system,

Banking system, Budgetary Reporting, Financial Ratios, Bank and Inter-company

Reconciliation, Accounting Systems, Marketing Information Systems, Fixed Deposit

Systems, Hire Purchase & Lease Systems, Sales Systems, Inventory control system

EDUCATION

M.G. Science, India

B.S. Science (Microbiology)

Rollwala Institute, India

Diploma in Computer Sciences & Applications

TRAININGS UNDERTAKEN

Object Oriented Design 1: Life Cycle, Requirements UC Berkeley Extension

Executive Overview of Object Oriented Development Fairfield and Company

Object Oriented Analysis Workshop

Object Oriented Design Workshop

Managing Object Oriented Projects

SKILLS

Excellent Analytical and problem solving skills, written and oral communications

RUP, UML, Agile, Use Cases

VISIO, Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft PowerPoint, Microsoft

Project, PageMaker

CASE tools (IEF, ADW, Turbo Analyst), Rational Requisite Pro, Rational Rose, Ervin, BPWin,

C/C++, HTML, J2EE, Visual Basic, COBOL, BASIC, FORTRAN, Pascal, Assembler

Oracle, SQL Server, Informix, UNIX, Windows 95/NT/XP Pro, Windows Server, OS/2, Btrieve,

DOS, Novel Netware, VAX/VMS

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