Manager Sales

Robin Kratzer

515-***-**** cell

*******@*****.***

Professional Summary

Proven track record of 6 years of experience in full life cycle Technical Recruiting.

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Well-spoken with excellent communication skills, people skills and inter-personal/employee

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relations.

Ability to handle multiple recruiting needs effectively in a fast paced environment meeting and

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exceeding critical deadlines.

Experience in developing and implementing recruiting plans, profile order preparation and

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tactics to hire new consultants, conducting daily recruiting/interviewing calls with multiple

networking strategies and strong negotiation skills.

Recruited top IT professionals in a wide spectrum of skill-sets in Financial and Insurance

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industries … from entry-level to executive-level.

Expertise in using Internet-based recruiting tools and applications such as Monster, Dice, Hot

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Jobs, Net-Temps, Careerbuilder, Americas Job Bank… Boolean searches, job fairs and

Applicant Tracking Systems

Ability to work independently, in a team environment, learn from others, guide/mentor/train

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others and hit the ground running on day one.

Knowledge of employment laws.

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Adept in Microsoft applications.

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Professional Employment

Grinnell Mutual Reinsurance Company, Grinnell, IA May 2007 – present

HR Specialist/Recruiter

*Reviews job specifications and develops a recruitment/selection plan for existing and new vacancies

with hiring manager to clarify needs and meet their staffing requirements.

*Responsible for the design and placement of employment advertising to generate quantity and quality

of applicants, e.g., targeted Internet sites, professional associations.

*Arranges for interviews and travel/lodging of selected applicants at company's expense, as necessary.

*Interviews internal and external applicants below managerial level to fill current or expected job

vacancies. Evaluates information such as job experience, education and training, knowledge and

ability, and other pertinent data and selection criteria. Informs candidates of job's duties/responsibilities,

compensation and benefits programs, work schedule/conditions, career advancement opportunities,

pay, etc.

*Oversees administration of employment tests and interprets results.

*Notifies applicants of consideration or rejection. Refers qualified applicants to hiring managers for

second-stage interviews.

*Discuss hiring activities with managers to determine adequacy of selection techniques to conduct fair,

effective and legal interviews and recruitment programs. Coordinates interview schedules with hiring

managers.

*Completes reference checks, including background checks required for the job, contacts employers to

verify references, and otherwise obtains any information necessary to establish the qualifications of

individual applications.

*Prepares and extends job offers; prepares job offer letters.

*Ensures that job files are maintained on all filled jobs for appropriate documentation.

*Participates in developing departmental goals, objectives, and systems.

*Participates in in-service and general training for client divisions in regard to recruitment and selection.

May participate in new employee orientation as needed.

*Participates in local and regional job fairs, as well as speaks with/to a variety of external contacts to

provide information regarding job possibilities and career opportunities.

*Completes a weekly report on employment activity. Compiles and analyzes a quality of hire bi-annual

report with resulting recommendations to improve the Company's recruitment and selection processes.

Robert Half Technology, Des Moines, IA December 2006 – May 2007

Technical Recruiter

• Recruit, interview and place highly skilled IT professionals.

• Responsible for solidifying Robert Half Technology's presence in the local marketplace through

consistent participation in networking organizations and events.

• Contact supervisors to determine candidate's viability to support and resolve specific client needs.

• Strategize with teammates to accomplish weekly business growth goals.

Aquent, Urbandale, IA, April 2004 – September 2006

Technical Recruiter:

• Responsible for recruiting, screening, qualifying and closing candidates, including negotiating

offers, to fulfill client requirements.

• Maintain recruiting files for potential candidates and job applicants, and regularly updates files

based on current and proposed staffing needs.

• Interview candidates. Schedule technical examinations for candidates. Advise candidates in

resume preparation. Submit recommended candidates to sales manager for client submittal.

Introduce candidate to client for interview. Gather and log feedback from candidate and client.

Hire candidate.

• Provide retention services to current consultants. Contact via telephone, email, luncheon

meetings, or other informational exchanges. Detail of client activity as well as consultant

progress is monitored.

• Maintain and develop recruiting contacts with external sources (professional organizations, local

groups, and other sources).

• Conduct external recruiting activity. Attend job fairs and alternative sources to develop a job

candidate-recruiting base.

• Provide input for monthly report of all recruiting activity, highlighting successes and

opportunities for continuous improvement. Provide leads weekly to sales manager for potential

consulting opportunities.

• Administer employment EEO and Affirmative Actions programs within corporate policy and

procedures.

• Provide recruiting support on a regional and national level as requested.

• Perform other duties as assigned.

Octagon Information Services, Inc., West Des Moines, IA December 2000 – April 2004

Recruitment Specialist:

Responsible for recruiting, screening, qualifying and closing candidates, including negotiating

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offers, to fulfill client requirements.

Understand position requirements from clients and identify methods to source candidates.

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Maintain queue of current information on high quality candidates. Contact candidates periodically

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to inform of Octagon opportunities and update their employment status.

Post advertisements on-line for client opportunities. Search on-line resume banks for potential

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candidates.

Update Excel spreadsheet of skill sets to determine qualified candidates.

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Develop script for interview to determine how the interviewee would fit within the organization.

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Conduct interview to determine candidate status.

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Advise candidates in resume preparation.

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Collaborate as a team member to provide the best candidate for clients.

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Schedule lunch meetings with current Octagon consultants to keep abreast of their progress for the

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client.

Create questionnaire to determine candidate qualifications and suitability.

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GuideOne Insurance, West Des Moines, IA April 1999 – December 2000

Learning & Development Administrative Assistant:

• Provide administrative support for 10 training programs, which included coordinating materials,

registrations, correspondence, expense allocation, and scheduling.

• Coordinate internal services and outside vendors.

• Update departmental information for website.

• Produce and edit monthly on-line department newsletter delivered to entire organization.

• Supervise department temporary employees.

• Administer invoices and maintained budget spreadsheets for each training area.

• Manage office supply inventory budget using Excel spreadsheet and placed on line orders to

maximize resources.

United States Postal Service, Des Moines, IA March 1996-April 1999

Human Resources Associate:

• Maintain full complement of temporary employees for the Des Moines and Quad Cities postal

facilities.

• Recruit, screen, interview, and hire temporary relief workers.

• Conduct in depth investigation and verification of candidate’s background.

• Prepare extensive documentation in accordance with Federal/regulatory guidelines.

• Coordinate drug screens and medical examinations for the pre-employment process.

• Administer schedule for temporary workforce to ensure a full complement for three crafts.

Philip Morris U.S.A., Des Moines, IA

Sales Representative:

• Provide marketing and merchandising services to retail accounts for Philip Morris products in

central Iowa.

Education

Bachelor of Business Administration University of Iowa, Iowa City, IA

Marketing and Insurance

Member of Central Iowa Society for Human Resources Management (CISHRM)

Member of IowaWIT

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