Customer Service Quality Control
Resume:
Ron Wiland
Austintown, OH 44515
Job Objective: To obtain a position utilizing my knowledge and expertise of a plant supervisor and operations
management skills.
Knowledge of Microsoft Office (Microsoft WindowsXP, Microsoft Word, Microsoft Outlook &
Computer Skills:
Microsoft Excel), and BatchMaster.
Education
September, 1980 – May, 1984: Lakeview High School
300 Hillman Drive, Cortland, OH 44410 [Diploma granted.]
1996 – 1999: Mahoning County Joint Vocational School
7300 North Palmyra Road, Canfield, Ohio 44406 [Tool & Die Maker certificate granted.]
Work Experience
November, 2006 –May, 2009: The Mahoning Paint Corporation, 653 Jones Street, Youngstown, Ohio 44502
Title: Plant Superintendent
Duties: - Supervising employees - Operation of scales, hoists, forklifts,
and overseeing plant maintenance. tow motors, and production mills.
- Scheduling daily production. - Understanding of Work Rules & Union Contract
- Purchasing - Problem-Solver & Creative Thinker
- Shipping & Receiving - Organizing Team Operations
- Training - Quarterly & Yearly Physical Inventory
- Month & Year-End Reports - Computer generating batch tickets for production
- Inventory control/ordering raw materials. - Handling customer complaints.
- Data Entry - Maintenance Duties
- Maintaining & Calibrating Equipment - Tracking & tracing shipments.
- Processing Hazardous Bill-of-Ladings - Assigning task assignments.
- Use of Facsimile and Adding Machine - Responsible to maintain safety environment.
- Performing weekly drum, facility & safety - Ordering containers, packaging items, forms, labels,
equipment inspections. safety gear, first aid items, filters, etc.
- Scheduling bulk load tankers. - Coding products & raw materials properly and
- Overseeing paint mills are loaded overseeing that the material is routed to the proper location.
correctly. - End-of-the-Year Employee Evaluations
- Overseeing containers are labeled - Scheduling hazardous waste disposals.
& marked properly. - Scheduling daily shipments/deliveries.
- Recycling/formulating nonconforming - Implement ISO & SOP procedures.
product into new product, if applicable. - Class B CDL License
1990 – November, 2006: Steelcity Corporation, 190 N. Meridian Road, Youngstown, OH 44501
Title: Production Foreman and Tool & Die Maker
Duties: - Supervising Employees - Scheduling Production
- Purchasing - Problem-Solver & Creative Thinker
- Shipping & Receiving - Organizing Team Operations
- Training - Quarterly & Yearly Physical Inventory
- Month & Year-End Reports - Inventory & Quality Control
- Data Entry - Processing Purchase Orders/Verbal Orders
- Handling Customer Complaints - Tool & Die
- Class B CDL License
1986 –1989: Denman Tire Corporation, 400 Diehl South Road, Leavittsburg, OH 44430
Title: Tire Builder
Duties: - Tire Builder/Laborer
References: Lisa Elko Dave Bell Debbie Carson
Customer Service Representative Vice-President of After Market Sales 1065 Patricia Drive
The Mahoning Paint Corporation Altronic, Inc. Girard, OH 44420
2218 Clyde Street 330-***-**** 330-***-****
Poland, OH 44514 310 Dunn Drive
330-***-**** Girard, OH 44420
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