Sean P. Hamilton

***** *********** **. **** * San Diego, CA 858-***-**** Email abntkf@r.postjobfree.com

OBJECTIVE

• I am an IT professional seeking an opportunity to use my knowledge in a productive and professional

work environment

EDUCATION

Coleman College, Computer Engineering Technology Program Graduate Aug 2002

Army, Attack Helicopter Maintenance Program FT. Eustis, VA

Certificate of Completion, Distinguished Grad Jan 1992

TECHNICAL SKILLS

• Thorough understanding of PC/Apples hardware, peripherals, and printers

• Proficiency in Win 2K, XP, Win NT Server 4.0/03, SQL Server, PHP, Office /00/03/07, LINUX

• Strong troubleshooting abilities for Communication, Automation, Biometrics and Computer systems

• Technical knowledge of the functions of networking devices; bridges, routers, switches, DSU/CSU

• Basic programming experience with C, C++, LUA and HRS print formats

EXPERIENCE

Anvita Health, INC. San Diego, CA

QA Systems Engineer/Support MAR 2006 – JUN 2009

• Manage Support Center daily activities

• Develop and conduct QA/regression testing

• Maintain daily logs and reports

• Consult on enhancement requests and UI changes

ImageWare Systems, INC. San Diego, CA

Project Implementation Specialist JUN 2004 – JUL 2005

• Manage multiple projects for Implementation group

• Implement new DB’s, biometrics and live scan systems

• Conduct on site surveys, support and training for new customers

• Document and revise all new/old installation procedures

TSO Network Solutions, INC. San Diego, CA

Lead Implementation Specialist (Union Bank of California) Mar 2002 – JUN 2004

• Build, load, and configure Windows NT Server 4.0/2000 for Teller 3 Project

• Upgrade, load, and configure desktop computer systems

• Perform testing and quality assurance on computer network systems

• Install and setup computer/network systems at customer sites

Lo/Jack San Diego, CA

Technician Apr 2001 – Mar 2002

• Prep and configure installation of Lo/Jack units and Alarms

• Conduct monthly inventory with PDT system

Perform various administrative/customer service duties

• Troubleshoot and resolve installation difficulties

Southwest Dealer Services San Diego, CA

Technician May 1998 – Feb 2001

• Configure and Install vehicle security systems

• Handle customer orientation and concerns

• Perform service calls to customer sites

• Setup and Conduct training for new Technicians

United States Army

Attack Helicopter Crew Chief` Sept 1991 - Aug 1993

• Perform daily inspections on helicopters

• Coordinate the recovery of down helicopters

• Setup and configure technical repairs and preflight inspections

• Maintain mobile equipment for the recovery team

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