PATRICK M. RYAN

** ********** *****

717-***-**** Ephrata, PA 17522 Email: abntfz@r.postjobfree.com

SUMMARY

Results oriented experienced sales professional with a background in pharmaceuticals and

telecommunications. Identified as a strong leader creating cohesiveness within teams, proven

ability to build strong customer relationships, self motivated and an innovative thinker. Recognized

for professionalism, passion for excellence, enthusiasm, sensitivity to diversity, and proven sales

achievement in a constantly changing work environment.

PROFESSIONAL EXPERIENCE

GLAXOSMITHKLINE, Field Based, Harrisburg, PA 2003 – 2009

Senior Therapeutic Specialty Representative

Responsible for specific product growth in Cardiology, Endocrinology, Dermatology and Urology.

Client focused on hospital and pharmacy selling; including residents, fellows, and attending staff.

Territory Selling Team leader, "speaker" training development, manage promotional budget,

coordinate displays/conferences. Work closely with District Sales Manager and Market Development

Manager to achieve targeted sales goals.

Senior Pharmaceutical Sales Representative

Sell pharmaceutical products to specific customer market, using developed business plan to

increase market share. High level of customer intimacy and customer knowledge of GSK. Creative

and resourceful in developing sales strategies to work “tougher” accounts. Work closely with key

opinion leaders arranging specific opportunities within territory to increase “peer-to-peer” selling

opportunities. Sell with integrity and bring true “value add” to customers by exceeding

expectations.

• Recognized by senior management for sales and teamwork excellence resulting in

“Coaches Award” selection in 2004.

• US Pharmaceuticals Spirit Awards – 2005, 2006, 2007, and 2008 for outstanding

sales achievements, PA PDL Initiatives, leadership and teamwork.

• Promoted to Specialty level position as a result of superior performance,

professionalism, and leadership over longer tenured and experienced representatives in

2006.

• Developed & implemented targeted business plan that allowed "new" territory selling

team to be ranked 3rd in Region out of 43 in 2008.

• Responsible for product relaunch with individual selling responsibility and achieved

800% of national goal attainment and surpassed national market share in 3rd quarter of

2008.

• Demonstrated ability to create and build outstanding customer relationships resulting

in increased revenues and loyalty.

THE WIRELESS AUTHORITY, Harrisburg, PA 2000 – 2003

Account Manager

Sold wireless services to businesses. Matched appropriate technology to users' needs and

negotiated with carriers on their behalf. Managed accounts to ensure retention and fiscal

responsibility. Participated with Lancaster Chamber of Commerce and Associated Builders and

Contractors, Inc. to network and promote business relationships.

• Awarded Top Sales Representative in Pennsylvania 2001 and 2002 Sprint/Nextel

PATRICK M. RYAN

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AT&T WIRELESS/CELLULARONE, Lancaster, PA 1992 – 2000

Area Manager/Account Executive

Managed Inside Sales Representative, Sales Support staff and Technician in the Ephrata Area

Office. Attained personal sales goals as Account Executive. Prospected and marketed wireless

services to top 100 corporate accounts and business users in a designated territory.

Major Account Executive

Prospected and marketed wireless services to corporate and personal users in top 100 corporate

accounts.

Account Executive

Successfully prospected and sold business users in designated territory.

Operations Supervisor

Managed daily operations including inventory, deposits, scheduling, and sales auditing. Supervised

Inventory Specialist and Operations Representatives.

• Presidents Club Winner (Top 5% in Nation) 1997, 1998, and 1999.

• 11-Month Sales Contest Winner (Top 10% in Nation) 1996, 1997, 1998, and 1999.

• 3-Month Sales Contest Winner 1998 and 1999.

PRIME CABLE OF ALASKA, Anchorage, AK 1986 – 1992

Manager of Administrative Services

Managed complete operations of Management Information Services, Accounting, and Customer

Service departments. Accountable for budgeting, cash flow, receivables, etc. Responsible for over

25 employees while reporting directly to the General Manager.

• Successfully transitioned and grew company through 3 separate ownership groups.

• Created new collections program which cut "bad debt" receivables by 47%.

• Automated customer receivables and pay-per-view scheduling which reduced errors

28% saving approximately $30,000 per year in research.

EDUCATION

University of Alaska, Fairbanks, AK

• Bachelor of Business Administration, Emphasis in Management/Marketing

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