MICHAEL J. BARLEY
abntbu@r.postjobfree.com
*** ***** ***** 215-***-**** (H)
Perkasie, PA 18944 215-***-**** (C)
PROFILE
Experienced corporate recruiter and staffing specialist with proven success in all phases of building a
diversified workforce. Exceptional ability to handle multiple priorities in high pressure environments, with
an emphasis on effective communication and client relations. Areas of expertise include:
PROFESSIONAL EXPERIENCE
AIR PRODUCTS & CHEMICALS, INC., Trexlertown, PA 2006 - 2009
Air Products has built leading positions in key growth markets, including semiconductor materials,
refinery
hydrogen, home healthcare services, natural gas liquefaction, and advanced coatings and
adhesives. The
company is recognized for its innovative culture, operational excellence and commitment to safety
and the
environment.
Corporate Recruiter, Central Staffing Division
• Executed the overall staffing process ensuring a ready group of qualified candidates for
selection into both corporate and field positions.
• Cultivated and maintained relationships with corporate and field personnel, to develop
appropriate job requirements and an efficient staffing process.
• Increased applicant generation through resume mining, advertisement coordination,
college recruiting visitation, and employment job fairs, resulting in over 1,200 filled positions.
• Supervised a team of three recruiters, while conducting comprehensive phone and in-
person interviews.
• Facilitated creation of web-based internal career center for Air Products Healthcare
employees, resulting in streamlined application process.
• Conducted new hire orientations, including campus tours and employee on-boarding
exercises.
GENERAL HEALTHCARE RESOURCES, INC., Plymouth Meeting, PA 2001 - 2006
A healthcare services firm that specializes in placement of skilled nurses and therapists in temporary and
permanent contract and contract to hire positions.
Therapy Staffing Specialist
• Developed and managed the entire recruitment process for a sales territory, through
advertisement, licensure list call prospecting, employee reactivation, and bonus-based referral
programs.
• Generated new business, including marketing and consistent client needs assessments.
• Negotiated client contracts and employee salaries, in keeping with profit margin goals.
• Generated detailed and accurate client job orders.
• Conducted thorough interviews, including background checks and credential verification.
• Managed all therapist employment logistics, including schedule, availability, setting preference, and
transportation.
• Interacted daily with client contacts to proactively meet need.
• Produced weekly payroll.
• Reconciled compensation issues, client invoices, and billable items.
• Presented weekly reports on revenue goal achievement and sales territory growth progress.
PAGE TWO MICHAEL J. BARLEY
PROFESSIONAL EXPERIENCE CONTINUED
TELESPECTRUM WORLDWIDE, INC., King of Prussia, PA 1999 – 2001
A provider of Customer Loyalty Management solutions, including acquisition, activation, and retention
of clients through inbound and outbound teleservices.
Account Manager
• Developed client relations through daily interaction, and responded effectively to concerns.
• Communicated program goals to production management.
• Developed lead segmentation and calling strategy relative to hours and performance requirements.
• Analyzed and reconciled all client invoices and billable items.
• Revised and maintained training manuals for new and existing programs.
• Coordinated interaction with Quality and Operations Departments to enhance scripts and verbiage.
• Produced and maintained accurate production forecast.
• Provided detailed client feedback, including graphical analysis, customer profiles, and
recommendations.
• Reviewed monitoring and tape auditing feedback, and implement corrective action process.
SEATON CORPORATION: STAFF MANAGEMENT & SMX, East Greenville, PA 1998 – 1999
A nationwide on-site supplemental staffing company that provides and manages multiple positions for a
diversified workforce.
Account Manager
• Provided front line customer service in tactical functions such as employee
recruiting and retention.
• Processed order requests and changes from client contacts regarding call
center, office, and light industrial positions.
• Coordinated advertisement and recruitment requirements, including scheduling
of interviews, pre-screening, orientations, and testing.
• Initiated and implemented Human Resource and call center policies and programs.
• Produced payroll and reviewed invoices for accuracy.
DORNEY PARK & WILDWATER KINGDOM (CEDAR FAIR, L.P.) Allentown, PA 1989 – 1998
A 200-acre amusement and water park featuring over 100 rides and attractions, including four world-class
roller coasters and eleven top-rated water slides.
Park Operations Area Manager (1994 – 1998)
• Supervised office staff, twelve area supervisors and one department supervisor who are
responsible for over 500 seasonal employees.
• Recruited, interviewed, and hired over 500 seasonal employees annually.
• Developed and annually updated standard operating policies and procedures for daily operations.
• Developed annual budgets and consistently managed resources within budget allocations.
EDUCATION
BS, Recreation and Park Management, Penn State University, State College, PA (1993)
ECornell online training (2008): Selection Requirements and Communications Skills for Interviewing,
Legal and Unbiased Interview and Selection