Quality Assurance Supply Chain

Xiaoning Sun -- Resume

Xiaoning Sun

**-*** ***. ** ***. E Bellevue WA 98007 • Email: abntb1@r.postjobfree.com • Tel: 1-267- 934-2999

th

OBJECTIVE

Looking for user experience designer position with my passion and analytical talents

SKILLS

• UX related: Usability Testing, Contextual Inquiry, expert review, surveys, Cognitive Walkthrough, Personas, Card

Sorting, Scenarios-based Design, Paper Prototyping, Wire Frames, task analysis

• Analytics: MORAE, OVO, SPSS, Omniture, MS Excel, FileMaker, MS SQL server

• Design Tools: Adobe Illustrator, Adobe Photoshop, Visio, MS PowerPoint, HTML, Expression Web

• A good thinker and observer to uncover user needs and balance them with the business goals

• Excellent communication and presentation skills

EDUCATION

• Ph.D.in Human-Computer Interaction, Drexel University, November 2008 GPA 4.0

• M.S. in Information Management, Syracuse University, May 2004 GPA 3.8

• M.E. in Industrial Engineering, Tianjin University, Tianjin, P.R.China, July 2001

• B.L. in Law, Tianjin University, Tianjin, P.R.China, May 1999

WORK EXPERIENCE

UX Researcher – Microsoft, Redmond WA 04/2008-05/2009

• Perform a variety of user experience practices on web applications, methods include – usability testing, competitive

benchmark studies, interviews, contextual inquiries, expert reviews, surveys, and task flow analysis

• Conduct iterative testing and evaluation with prototypes, wireframes and live code

• Create and analyze design mockups, wireframes and prototypes prior to development

• Conductcontextual inquiries to define user needs and develop personas

• Identify user case scenarios, create story boards and user flows

• Identify critical usability issues by performing both quantitative and qualitative data analyses

• Present user research results and make actionable research-based recommendations to product team members

• Refine prototypes and UI based on the usability recommendations and practices

• Work effectively in different feature areas and being a part of shipping products with diligence and enthusiasm

Researcher in Human-Computer Interaction Field, Drexel University, 09/2004 – 03/2008, Philadelphia, PA

• Worked as part-time researcher (30+ hours/week) in designing and analyzing web communication interactive systems

• Conducted user analysis through contextual interviews to identify user needs and competitive analysis to understand

business constraints

• Created flow model, cultural model and scenarios for the conceptual design

• Created prototypes with attention on HCI design patterns based on the claim analysis

• Used heuristic evaluation and cognitive walkthrough to improve the system interfaces

• Acted as research lead in structuring research plan and identifying research methodology

Xiaoning Sun -- Resume

Product Analyst – Guangdong KELONG Electric. LTD, Guangzhou, China 09/2000-6/2001

• Recommended quality assurance improvements to reduce costs

• Setup ERP system and improved supply chain efficiency

TEACHING EXPERIENCE

• INFO 110 – Human Computer Interaction (undergraduate, on-campus), Summer 2007, Drexel University

AWARDS AND HONORS

• Recipient of the Phoebe Haas Fellowship Award, Jan. 2008 – June 2008, Drexel University

• Best Paper Award – paper title: Antecedents to End Users’ Success in Learning to Program, the 2007 IEEE

Symposium on Visual Languages and Human-Centric Computing, Coeur d'Alène, 2007

• Best Poster Award – paper title: Cultural Factors and Knowledge Management, Drexel Research Day, Drexel

University, 2005

• Research assistantship, College of Information Science & Technology, Drexel University, Philadelphia, PA, 2004 –

2008

• Graduate Fellowship, Tianjin University, Tianjin, China, 2000-2001

• Undergraduate with Honors, Tianjin University, Tianjin, China, 1996-1999

Contact this candidate