Training Manager
Resume:
JAMES G. MOORE
th
*************@*****.***
Elk Point, SD 57025 253-***-****
TRAINING PROFESSIONAL
~ 20+ Years of Diverse, Successful Management Experience ~
~ Proficient in Training Management, Curriculum Development, Program Development, Recruitment and Personnel
Supervision ~
Solution-oriented and versatile management professional with extensive experience in administrative training
management, curriculum development, employee relations, recruitment, human resources and benefits administration
strategic environments. Documented success in the implementation of improved programs, training/cross-training of
personnel, and increasing productivity thorough innovation and adherence to quality standards. Skilled communicator
accustomed to cross-functional coordination and procedural documentation. Proven ability to work successfully with
diverse individuals to achieve corporate goals and meet targets on time and within budget. Secret Security
Clearance.
KEY COMPETENCIES
Training Management Project Management Consensus Building
Personnel Supervision Visionary Outlook Quality Control
Operations Management Leadership/Team Building Logistics Management
Curriculum Development Problem Resolution Strategic Development
PROFESSIONAL PROFILE
Manage personnel effectively concentrating on high quality standards, timeliness and safety.
Demonstrated management abilities in multiple operations segments. Implemented human resource and
administrative management programs. Interacted with co-workers, supervisors and subordinates dynamically
while working within a range of responsible capacities.
Provide inspirational team leadership and counseling to subordinates that increases morale and raises
performance and productivity levels. Directed training programs for three units; managed duties of eight training
managers assigned. Coordinated with more than 20 agencies; scheduled 310 students in 256 classes with a 94%
utilization rate.
Highly skilled with Excel, Word, PowerPoint, Access and Outlook. Implemented Formal Training Detachment
course automated tracking mechanism; real-time updates available--no-shows slashed 20%.
Experienced in managing large groups of people located throughout a wide area. Proficient at preparing and
making official presentations to senior leaders.
Demonstrated ability to use sound judgment, adjusts to changing situations, and pay attention to detail.
Empathetic and intuitive in client interactions.
Skilled in developing strong rapport with customers providing value through individual consultation, helping the
customer to analyze and solve process problems.
Strong interpersonal skills. Able to function as a productive team member, lead a team, or accomplish tasks
without supervision. Mission oriented. Able to function as a member of a cohesive, productive team, fostering
cooperative relationships, positive performance and efficient operations.
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Résumé – James G. Moore 253-***-**** *************@*****.*** Page 2 of 3
PROFESSIONAL EXPERIENCE
BEEF PRODUCTS INC. 2008 – PRESENT
TECHNICAL TRAINING MANAGER/WRITER – DAKOTA DUNES, SD - 2008-PRESENT
Learning Management System Administrator; Developed over 20 “training” modules from scratch.
Wrote 15 equipment manuals for venders/customers. Manuals provide the customers with step-by-step
operating procedures. These procedures covered Operation, Preventive Maintenance, Setup/Teardown,
Major Maintenance.
Produced and Published over 50 maintenance procedures on current equipment; resulting in minimal
equipment downtown.
Developed comprehensive Maintenance Training Program including hands on, Classroom and Computer
Based Training.
Designed/developed training curriculum for annual training programs.
Instructed Lockout/Tagout, PPE, OSHA and Food Safety requirements.
UNITED STATES AIR FORCE 1988 – 2008
ELEMENT CHIEF, EDUCATION AND TRAINING – MCCHORD AFB, WA - 2007-2008
Developed programs and curriculum for the training of more than 1,200 personnel. Evaluated programs and
ensured that objectives were met, including modifying to meet changing objectives.
Tracked action utilizing automated systems. Ensured privacy and integrity of all personnel files, followed all
applicable rules and regulations.
Focal point of contact for training matters concerning maintenance community; acted as liaison to external
agencies. Recruited instructors, established goals and set priorities.
Developed an orientation program for new personnel; administrated development of Human Resources and
Risk Services for 20 assigned sectors; drafted all policies, standard operating procedures and governing
protocols. Determined adequate staffing levels to meet programmatic goals; managed budgets for training
and development of up to $225,000.
Instructed 72 hrs on Air Force Training Course; trained 278 individuals. Resolved instructor/trainer shortage
problem. Received the 2007 Training Manager of the Year Award; reorganized training/testing
processes for 275 training events/tests and achieved a 97% qualification ratio in minimum time allotments.
Scheduled 19,275 hours of maintenance training used by five agencies.
Increased aircraft availability by 75%. Designed and implemented a new electronic classroom, streamlined
training processes and saved over 200 man hours through more efficient processes and electronic aids.
UNIT EDUCATION AND TRAINING MANAGER MAINTENANCE – MCCHORD AFB, WA- 2005-2007
Identified all Training Detachment and Maintenance Training Flight courses required for duty position
qualification and reviewed these requirements when training is updated as a result of MDS change or
conversion
Administrated all development and implementation tasks for the squadron’s training program; coordinated
personnel training schedules and monitored their progress through specified processes.
Evaluated training programs and recommended/directed corrective actions to ensure streamlined efficiency;
counseled personnel in upgrade training.
Orchestrated classes, budget and logistics data and developed forecasts and requisitions for formal training
requirements.
Analyzed training programs and drafted status reports for presentation in formal briefings with senior
management.
Created the G081 course code list used for multitasking and scheduling of training; decreased retrieval time
by 50% saving 200 man-hours monthly note.
Developed comprehensive training and personnel database that brought accuracy of training efforts into
100% compliance for 115+ personnel records.
Previous USAF Positions
Résumé – James G. Moore 253-***-**** *************@*****.*** Page 3 of 3
Air Traffic Control Craftsman seven years; Base Training Manager nine years, Unit Education and training
Manager of Aerial Port Squadron one year.
EDUCATION
USAF NCO Academy Distinguished Graduate
Ranked 3 out of 175
USAF Airman Leadership Course: Distinguished Graduate
Ranked 2 out of 75; Academic Achievement Award
USAF Education & Training Course
Ranked 1 out of 25
USAF Basic and Advanced Instructors Course
USAF Curriculum Development & Technical Writing Course
USAF Instructional System Design Course (ISD)
USAF Principles of Instruction Course (POI)
EVALUATOR COMMENTS
Data management expert! Led unit training record/staff assistance review--improved status code reporting by 75%
Scrubbed wing level reports; identifying/corrected 29 training status discrepancies--zero errors noted post review.
AWARDS
Airman Leadership Award – Training Manager of the Year twice – Maintenance Training Knucklebuster Award twice
NCO of the Quarter 15 Times – Airman of the Quarter 7 times – Air Traffic Controller Training Achievement Award
AF Meritorious Service Medal – AF Commendation Medal (5) – AF Achievement Medal
AF Outstanding Unit Award with Valor Device (8) – AF Good Conduct Medal (6)
National Defense Service Medal (2) – Armed Forces Expeditionary Medal – Global War on Terrorism Service Medal
Korean Defense Service Medal – AF Overseas Ribbon Short – AF Overseas Ribbon Long (2)
AF Longevity Service (5) – AF NCO PME Graduate Ribbon – AF Training Ribbon
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