PO Box *** 440-***-****
Marshall, MN ***** **********@*****.***
Jon Cupo
Objective Highly accomplished and motivated management and recruiting professional with proven
track record of team building, resourceful problem solving and communication skills looking
to maximize career in a variety of fields.
Skills/Qualifications
NAPS (National Association of Personnel Services) Certifications
* CPC - Certified Personnel Consultant 2-14-09
Only 3% of the Nations Staffing Professionals carry this certification
Knowledge and commitment to the Full Life Cycle Recruiting Strategy
Effective use of Project Management which includes but is not limited to
Cost Management
Risk Management
Scope Management
Resource Management
Communications Management
Quality Management
Time Management
Procurement Management
Integration Management
Ability to manage small to medium to large groups of peers and employees
Strong Organizational Development Skills
Ability to control and maintain budgets at a successful level
Experience with College campus, job fair and direct recruitment processes
Ability to apply knowledge of applicable employment laws to day-to-day workplace issues,
including FLSA, FMLA, EEO, HIPAA, ADA, and Title VII
Extensive knowledge and use of Applicant Tracking Tools
Excellent verbal, written communication skills and strong interpersonal skills
Spells and constructs grammatically correct sentences with an expert command of the
English language
High standards of ethical behavior, confidentiality, professionalism, and objectivity
Proven success of Employee relations and retention
Proficient skills in Microsoft Word, Excel, Outlook and Web-based research
Possess strong organizational, analytical and problem-solving skills to meet critical
deadlines
Ability to take initiative, prioritize work, and deliver results in a fast-paced, multi-faceted
environment
Team oriented and able to work under limited supervision
Experience 2008–Current Schwan’s Home Service, Inc. Marshall, MN
Talent Acquisition/Recruiting Manager
Workforce Planning Leader involving Board of Directors Innovator of Key Talent
Acquisition initiatives
Developed Performance Management Process for Home Service Business Unit
Coach and Mentor Recruiters and Managers to identify high potential talent
Reduced field recruitment team from 17 to 9 Field Recruiters and 6 In-house recruiters;
reducing salary cost of over 100K
Estimated savings of 300K from reduction of field travel and expenses that included, but not
limited to, Company Car, insurance, meals, travel, etc.
Reduced print advertising budget by over 2.1 Million dollars through 4 periods of 2009
compared to 2008
Integrated full-fledged screening process for candidates and recruiters to better select quality
candidates.
Fully utilized Social Media networking and advertising, i.e. CareerBuilder, Monster, Yahoo,
Facebook, etc…Estimated savings of over 400K
Reduced turnover rate in 4 periods to 83% as opposed to 125% in 2008 at the same
checkpoint
Reduced time to fill positions from an average of 17 days in 2008 to 14 days through 4
periods in 2009
Primary liaison for all Recruiting Functions between 6 Regional Vice Presidents, 50 District
Managers and over 500 Location General Managers
Built Relationship Network that includes, but not limited to;
A. ArmyPays
B. Recruitmilitary.com
C. Diversityjobfairs.com
D. Womenjobfairs.com
E. Hendrick Motor Sports
F. Jeff Gordon Foundation
G. Hendrick Marrow Foundation
H. Richard Childress Institute
I. Victory Junction Camp
J. NASCAR Foundation
K. Many more upon request
2007-2008 Cedarwood Companies Akron, OH
Director of Recruiting
Responsible for Full Life Cycle recruiting process of over 250 employee based company
located across all regions of the country
Manager of recruitment efforts for such satellite company locations as Ft. Lauderdale,
Houston, Kansas City, St. Louis and Akron respectively
Recommends and develops staffing strategies based on the company's need for talent and
operations goals.
Administers the requisition process by tracking open positions and ensuring compliance with
the company's policies regarding new position approval. Works with hiring manager to
document requirements of job openings as required for opening requisition(s).
Administers the job posting process, both internally on the company's intranet and externally
on the company's website and other Internet job sites. Determines appropriate recruiting
sources for advertising and posting positions.
Surfaces candidates and develops networks of people and processes to support a strong
pipeline of qualified candidates. Pre-screens resumes and evaluates effectiveness of
electronic candidate evaluation tools.
Documents candidate evaluation and interview process.
Negotiates and/or supports hiring manager in developing new hire compensation
package/offers.
Coordinates all aspects of the hiring process, including extending offers, conducting
orientation programs, requesting background checks, facilitating equipment and work-station
requests, preparing paperwork and providing guidance to hiring managers
Ensures compliance with federal and state regulations regarding maintenance of applicant
records.
Conducts exit interviews and processes termination paperwork. Ensures that timely
notifications are provided to IT and Operations to terminate access to company network and
operating systems.
Manages vendor relationships for recruiting, temporary employment, relocation, immigration
services, and background checks. Negotiates contract terms. Ensures accurate processing
of invoices for services provided.
Manages immigration activities in employment by guiding managers and employees through
the immigration and work visa process, coordinating with outside counsel when needed, and
ensuring compliance for on-going employment and legal work status.
Administers the company's relocation program and related activities. Provides information
and guidance to employees who are relocating.
Trains and provides guidance to managers in the areas of recruiting, interviewing and hiring.
Plans and participates in recruiting events, such as job fairs.
2001–2007 84 Lumber Company Eighty Four, PA
Talent Acquisition Manager
Managed in-house recruitment staff of 12 recruiters and 6 Field Recruiters covering 9
regions
Led team of recruiters for staffing all store level positions and in-house corporate positions
Provided professional support and advice on recruitment to line and department managers;
Advised managers on best practice recruitment and selection;
Prepared job descriptions and person specifications;
Wrote job advertisements and deciding how and where jobs will be advertised
Designed and devised application forms, including developing online processes;
Prepared other recruitment material depending on the type of organization, for example,
brochures and further particulars;
Developed creative recruitment solutions if the organization is experiencing difficulties in
attracting the appropriate level and quality of staff;
Screened application forms and short listing applicants;
Devised, ran and evaluated selection processes including interviews, psychometric tests,
personality questionnaires and various group activities;
Kept up to date with current employment legislation and ensuring that line managers are
effectively briefed on any relevant changes;
Ran selection centers for graduate recruitment and more senior vacancies;
Trained staff in interviewing techniques and on the role of the assessor at a selection center;
Developed plans to relocate staff to new departments and jobs due to restructuring within an
organization;
Assisted in the implementation of redundancy programs, which may include the
development of early retirement packages and voluntary redundancy schemes.
1996–2001 Papa John’s Pizza Berea, OH
Area Supervisor
Hired as local recruiter to staff 3 new stores including Berea, Strongsville and North Royalton
Implementation and use of Full Life Cycle Recruiting Strategy
Began coursework and training on HR Generalist/Representative-Internship through
University of Kentucky-Located in Louisville, KY
Became Area Supervisor in summer of 2000 for the 3 respective stores
Increased Sales Percentage by 23% over 9 month span
Managed and supervised over 30+ employees for stores that generated $600,000+
respectively
Direct liaison in setting up Papa Johns/Cleveland Browns relationship at Browns
headquarters in Berea, OH
Education 1997–2001 University of Kentucky Lexington, KY
B.A in Communication and Integrated Studies
Relevant experience, but not limited to, Human Resources, fields of advertising, public
relations and direct response communication