Phillip R. Underwood
***.*********@*****.***
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Executive Level Management
Restaurant / Hospitality Industry
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Qualifications
A result oriented Business Executive with Experience and Abilities in managing
projects, improving efficiency of operations, team building, sales, and merchandising
*Staff Development and
Motivation *Business & Administrative Skills
*P&L Management *Sales & Business Development
*Operation Management *Merchandising/Product
Management
Professional Experience
2007 Wendy's Hamburgers
Duluth Ga.
To General Manager
Present
< Manage 1 Unit with 25 to 30 employees with a track record in
increasing profits
with the highest level of operational excellence
< Interview, hire, train and develop personnel, recruit and motivate
people, instill accountability, and coordinate employee schedules
< Prepare weekly P&L and monthly budgets, strong time management
and priority
skills
2005 Conner & Associates
To District Manager
Marietta Ga.
2007
< Directed and developed a team of Sales Representatives to
developed goals and
set standards to achieve and maintain in store excellence by setting
goals to execute
all retail projects
< Maintained client objectives by ensuring product is fully stocked,
correctly signed,
properly faced, and to shelf schematics as well as new items and
displays placed
in all authorized stores
< Worked closely with Regional Manager, Store Managers, and
Merchants as well as
customer representation of many different product brands, I have a
measurable amount
of satisfaction in knowing as a team we increased brand
representation and sales by
39% over the last year
2003 Wendy's Hamburgers
Cornelia Ga. To General Manager
2005
< Managed 1 Unit with 25 to 30 employees
< Recruited, interviewed, hired, trained and developed personnel,
recruited and motivated
people, instilled accountability, coordinated employee schedules
< Prepared weekly P&L and monthly budgets, strong time
management and priority skills
1994 Wendy's Hamburgers
Atlanta Ga. - Gainesville Fl.
To District Multy Unit Manager
2003
< Managed 6 Units with 20 to 25 Managers
< Recruted, motivated, hired, trained and developed new managers for
Units and instilled accountability, gave performance feedback and achived results
< Conducted quality service and cleanliness reports, food safety
inspections, P&L,
tracked daily sales numbers, labor percents, cash shortages, and
customer counts
< Increased sales 10% the first year in the Gainesville Fl. market