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Customer Service Manager

Location:
Mount Vernon, SD, 57363
Posted:
March 09, 2010

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Resume:

*** *. *** **. ******, SD *****

PHONE 605-***-**** E-MAIL abnt2p@r.postjobfree.com

SYRAH MARIE SUMMERS

OBJECTIVE

To obtain an assistant general manager position with the Comfort Inn to acquire work experience and define

professional skills in the Business field.

EDUCATION

Bachelor of Arts, Dakota Wesleyan University, Mitchell SD December 2008

Major: Business - GPA: 3.51

Major: Psychology

Major GPA: 3.75

Minor: Chemistry

Overall GPA: 3.39

Relevant Coursework:

Statistics I Concepts and Practices of Management

Accounting I & II Senior Business Project

Social Psychology Organizational Behavior

Marketing Corporation Finance

SPECIAL AWARDS

Deans List 2004, 2006, 2007, 2008

WORK EXPERIENCE

Chemical Dependency Counselor, Stepping Stones, Mitchell, SD May 2008 – Present

Case manager for assigned federal clients and facilitate life skills, journaling, and wellness groups

Assist clients with identifying chemical dependencies, obtaining employment, reintegrating into society

Front Desk, Hampton Inn, Mitchell, SD May 2007-Present

Communicate with guests over the phone and in-person while providing quality customer service.

Knowledge of Laundry position as well as front desk position

Server, Perkins Restaurant and Bakery, Mitchell, SD April 2003-June 2008

Deliver excellent customer service to guests by being professional and courteous.

Served over 100 guests per shift.

Cashier, Wal-mart, Mitchell, SD June 2004-August 2005

Handle cash and credit card transactions daily.

Provide quality customer service while working in a fast-paced environment.

Cashier/Cook/Server, B onanza Family Restaurant, Mitchell, SD May 2001-January 2004

Knowledge of multiple aspects of the job provided great flexibility.

Responsible for closing duties of restaurant.

SKILLS/QUALIFICATIONS

Two year experience as a Hampton Inn team member

Excellent customer service skills

Ability to work effectively as a team as well as independently

Able to organize and balance a busy work and academic week

Proficient use in Power Point, Word, Excel, Outlook, and the internet



Contact this candidate