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Customer Service Sales

Location:
Rochester, MI, 48309
Posted:
March 09, 2010

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Resume:

ANA CRISTINA ALDEA

**** ****** **.

Rochester Hills, MI 48309

Cell 734-***-****

E-Mail: abnsrt@r.postjobfree.com

OBJECTIVE: Interested in obtaining a position in Engineering.

EDUCATION: BS Degree, Mechanical Engineering

University of Michigan, Dearborn, MI

Attended: 9/99 to 8/04

SKILLS:

• Innovation – Worked with program team to redesign current

production lines to reduce cost and improve quality.

• Program Management – Participated in APQP meetings for various

programs.

• Planning – Met customer timing for future launch of production

vehicles.

• Technical expertise –GD&T, DVP&R and DFMEA. Knowledge

of mechanical engineering techniques, recognized as an expert in

Power Steering Lines.

• Customer relations – maintain focus on customer needs and

expectations, follow-up to ensure satisfaction and improve

products and services.

EMPLOYMENT:

3/05-current Product Engineer/Cost Estimator-Power Steering Lines

Dana Corporation

Coupled Products, Rochester Hills, MI

Product Engineer

Develop product design proposals to meet the customer needs.

Work with CAD team to create prototype drawings and product

drawings. Work with prototype shop to build prototype parts.

Release prints and Engineering borders in PDM. Work with

Purchasing and suppliers to get prototypes and production

components that are needed for specific programs. Coordinate

with suppliers to get the parts on time for builds. Provide costs to

customers for design changes. Design review meetings with our

plants in US and Mexico to inform them on the design changes and

review prints, timing and cost. Participate in APQP / Program

Management meetings. Develop, manage & communicate

program timing to internal and external customers. Act as single

point of contact with internal and external customers. Regular

travel to our customer and manufacturing facilities. Track

customer program timing for engineering activities. Create

DVP&Rs and DFMEAs. Review plant PFMEA’s and Control

Plans. Provide technical support to our customers during vehicle

development, launch, and during productions.

Cost Estimator

Estimates the costs to the company to produce those products,

including any tooling and capital required to build those parts.

Review customer "Request for Quotations" (RFQ's) and print

layouts to determine the "Bill of Materials (BOM's) and Labor

Routing Process required to build the part. Develop cost estimates

based on the BOM's and routing for each RFQ. Create tooling and

Capital Equipment requirements for building each part.

Work with the manufacturing facilities to establish accurate costs

and develop a system to ensure information is current. Prepare

"Absolute" and "Variance" financial analysis of the quote for use

by Sales.

2/00-8/00 Engineering Coordinator

New Dimension

Auburn Hills, MI

Assigned to AUTOLIV. Worked on seat belts for DaimlerChrysler

programs.

Used the program MATRIX to do Bill of Materials, engineering

changes, release drawings and parts.

Familiar with sled testing. Knowledge of seat belt components.

7/99-2/00 Account Executive

FONETEL / LDMI

Southfield, MI

Work as a sales person and help in customer service.

Suggested new products that increased sales.

Received one of the company’s top sales awards.

ADD’L SKILLS: Had two semesters of German in College.

CITIZENSHIP: United States

REFERENCES: Available upon request



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