Project Manager Development

SHARON C. HARMON

**** ******** ****, ******* ** *0152

Cell: 847-***-****

Email: abnshd@r.postjobfree.com

LinkedIn: http://www.linkedin.com/in/sharonharmonpmp

SUMMARY OF QUALIFICATIONS

Sharon is a results-oriented senior leader with a demonstrated track record of successfully managing large, complex IT

programs and enterprise-wide projects. She has outstanding skills in organization, leadership, planning, analysis,

communication (written and verbal), facilitation, coordination, problem solving, conflict resolution, and negotiation. She is a

strong, proven leader with a history of producing tangible results in a short period of time.

CAREER HIGHLIGHTS

Sharon was IT Program Manager for the physical conversion of AG Edwards data into Wachovia Securities’ environments.

The physical conversion completed on schedule in February, 2009, and was the largest data conversion in the history of the

retail brokerage industry with a total budget of $860 million. The data conversion encompassed 9 terabytes and 7 billion

rows of data processed by 100+ people over an 18 month integration period.

PROFESSIONAL EXPERIENCE

Wachovia Securities, Inc. 2004 to Current

Chicago, IL

Senior Program Manager 2006 to Current

Managed very large IT programs including high risk, high visibility regulatory and merger data conversion programs

comprised of dozens of dependent integral projects, through full lifecycle development with high levels of customer

satisfaction.

Defined phase deliverables, tracked milestones, scheduled resources, evaluated risks and recommended contingency

plans, managed the development of the technical strategy, assigned resources and tasks, managed quality assurance,

issue resolution, status reviews and reporting, change controls, and compliance with all Enterprise development and

SDLC methodologies. Developed test plans, test strategies, and requirements traceability to prove out solutions and gain

customer acceptance signoff. Created detailed implementation playbooks for large program implementations into

production environments.

Brought stakeholders, sponsors and project teams together to deliver projects that provide high value. Delivered the

essential requirements, controlled scope and translated business objectives into functional requirements. Strengthened

relationships to optimize the value of technology and successfully deliver strategic business value. Partnered well with

people at all levels in the organization through excellent relationship management skills.

Served as the primary escalation point for project/program issues and risks. Determined impacts and probability

assessments. Defined and implemented appropriate mitigation strategies. Resolved high level conflicts and project

issues by making executive decisions and/or escalating to the appropriate individuals within the matrixed organization

for formal remediation approach.

Ensured that program/project objectives conformed to corporate standards, operations objectives, and user requirements.

Maintained continuous alignment of program scope with strategic business objectives, and made recommendations to

modify the program to enhance effectiveness toward the business result or strategic intent.

Coordinated resource sharing among constituent projects to the overall benefit of the program. Integrated FTEs, contract

staff, virtual and off-shore development resources into a seamless team in a highly matrixed environment. Maintained

comprehensive resource management allocation plans and capacity planning against future needs of the program.

PMO Director 2004 to 2006

Initiated and maintained the centralized IT Project Management Office. Organized, directed and oversaw activities and

deliverables of all IT brokerage projects within the major lines of business. [100+ projects per year; 20+ Project

Managers].

Collaborated with Senior Managers to understand, document and publish standard operating procedures (SOPs) for

development within their departments. Inventoried best practices, and identified roles and responsibilities across teams,

including adherence to the corporate mandated DSCM process.

Sharon C. Harmon, PMP Pg. 2

Defined and documented a formal development methodology that included project documentation, communication,

requirements definition, design standards, coding standards, approval checkpoints, testing, validation and results

presentation. Incorporated the formal Data Management development methodology into the Enterprise SDLC, and

rolled out to the organization. Incorporated SOPs, development methodologies and SDLC control points into an easily-

adaptable master project plan which ensured comprehensive, efficient and compliant development plans were created for

each project. Created master project documentation deliverables templates that adhered to the enterprise SDLC

methodology which resulted in more effective project management and improved communication with our customers.

Defined critical PMO project tracking metrics for assessing project success, issue tracking/resolution, resource

scheduling, financial budgets (EV/NPV), project schedules, change management, communication plans, and staffing

plans.

Defined and initiated IT programs, and assigned PMs to manage cost, schedule, and performance of component projects,

while working to ensure the ultimate success and acceptance of the program.

Managed a staff of 20+ direct reports, providing annual performance reviews including merit increases, bonuses, and job

title advances. Monitored staff performance, recommended corrective action when needed, and removed non-

performers. Mentored PMs and BAs throughout the organization.

Experian Information Solutions 2000 to 2004

Schaumburg, IL

Project Manager/Business Analyst

Participated in all phases of the system development lifecycle to support the delivery of business applications within a

very large data warehouse with multiple data marts.

Analyzed business processes for mission-critical functionality and data requirements. Thoroughly identified data sources

and collaborated with developers. Produced clear and concise project documentation that tied the customer’s business

requirements to functional/technical requirements.

Developed program specifications, identified sources of data, and worked closely with coding and testing output.

Increased productivity and improved accuracy of the final products.

Researched and resolved development/conversion issues. Provided prompt communication on the course of action and

detailed follow-up. Demonstrated effective procedures to maintain high customer confidence levels.

McGladrey & Pullen, LLP / RSM McGladrey 1990 to 2000

Schaumburg, IL

Senior IT Consultant 1997 to 2000

IT consultant specializing in system/tool selections, COTS implementation and integration, gap assessment, business

process improvement (BPI), disaster recovery planning, system audits, and BI methodologies.

Performed high-level analysis of client systems. Created detailed system flowcharts and data flow diagram which

enabled the development of detailed BPI/BPR solutions that improved data delivery.

Created detailed business development documentation for proposals and RFPs. Researched and created comprehensive

RFPs on behalf of clients and analyzed proposal responses submitted by prospective vendors. Increased the quantity of

valid proposals received and enabled clients to make informed decisions with significant cost savings.

Consulting Technician 1995 to 1997

Provided internal network support and maintenance for 75 desktop/laptop PCs on a Novell network.

Performed weekly email maintenance and software upgrades.

IT Research Development Analyst 1990 to 1995

Areas of specialization included research and report preparation, graphics presentations, quality control and interviewing.

SKILLS

PMI Certified Project Manager (PMP), PMO Director, PMO Startup, Project Management Theories and Methodologies,

Large Scale Program Management, Project Leadership, Financial System Conversion, Physical Data Conversion, Mergers

and Acquisitions, Data Warehousing, IT Consulting, Development Methodologies, Financial Budgets and Forecasting, MS

Project, MS Office, Sharepoint

INDUSTRIES

Brokerage, Financial Services, Direct Marketing, State and Local Government, Non-Profit, Insurance, Healthcare

EDUCATION

BA, Roosevelt University, Chicago, IL

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