KEVIN RAINEY

P hone: 925-***-**** **** Elm St., Livermore, CA 94551 E-mail: abnscn@r.postjobfree.com

BUSINESS PROCESS OPERATIONS SPECIALIST

AND

G oal-oriented manager offering 11 years of experience and progressive demonstration of exceeding

e xpectations, generating increased profits, and improving the way business gets done.

C ORE COMPETENCIES P ROFILE

A mbitious and self-disciplined professional with a well-

Q MS/EMS/OHSMS implementation o

rounded career history of business-to-consumer (B2C) and

M RP Administration

business-to-business (B2B) experience.

C ost Accounting

S killed at maximizing available software technologies to

o

S trategic Planning / Marketing

increase savings against the bottom line.

T raining and Development

E xcellent communication, presentation, and interpersonal

o

C ulture Management skills; able to quickly develop a positive rapport with people

S mall Business / Start-up Environments from diverse backgrounds and cultures.

M anagement by data / KPIs S elf-starter with the drive to learn quickly and hit the ground

o

B usiness Plan Writing running. Able to multitask, work in a fast-paced

environment, and meet deadlines.

C ontinual Improvement

P ROFESSIONAL EXPERIENCE

I NTEGRATED MANAGEMENT SYSTEMS MARKETING - Livermore, CA

M anagement Consultant, 05/2005 to 06/2009

Implemented business management systems for over 20 different Aerospace, Medical Device, Green Tech, and

Electronics small-businesses, including ISO 9001, AS 9100, ISO 14001 and OHSAS 18001. Sold and administered CA

ETP training programs to subsidize implementation costs. Implemented and optimized client MRP systems utilizing

Lean Six Sigma methodologies. Developed database tools specifically customized to client needs. Developed unified

marketing messages through website re-design, conversion-driven copy writing, search engine optimization

(SEO), email and pay-per-click (PPC) campaign management, and marketing collateral and logo design.

S old and administered CA ETP contracts that procured over $1.2 million in funding for clients.

R educed implementation cycle from an average of 18 months to 9 months or less through careful project

management.

I ncreased client bid-win on new work from 25% to 50% through MRP optimization and activity based costing.

I ncreased client revenues 20% through website and collateral re-design, and email and PPC advertising.

D eveloped databases to manage training programs and calibrated assets that deferred costs of $200,000.

E-BOOST CONSULTING SERVICES – San Diego, CA

I ntern, 08/2004 to 08/2005

Redesigned websites and wrote copy for clients in a variety of industries employing SEO, persuasion architecture,

persona development, and other best practices.

Learned how to setup and manage pay-per-click online advertising campaigns using Google AdWords.

HERTZ LOCAL EDITION – San Diego, California

A ssistant Branch Manager, 11/2003 to 08/2004

A ssisted the Branch manager of a Local Edition Branch of Hertz Rent-A-Car Corporation. Managed P&L

performance, marketing, CSR training, benchmarking, fleet management, and business development.

Turned around a new non-profiting branch of six consecutive quarters before hire to a last quarter profit of 15%,

primarily through careful fleet management and overhead reduction.

Obtained two local dealership service contracts worth revenues of $300,000 per year.

Offered the Branch Manager position but declined due to acceptance to MBA program.

KEVIN RAINEY Résumé – Page 2 of 2

P ROFESSIONAL EXPERIENCE, CONTINUED

H ERTZ LOCAL EDITION (CONTINUED)– San Diego, California

C ustomer Service Representative, 08/2003 to 11/2003

Promoted within 3 months of hire.

MEADOWLARK DAIRY – Pleasanton, California

S hift Manager, 08/1997 to 06/2001

Supervisor of small staff of 3-5 employees per shift at a drive-through convenience store. Managed inventory, loss

prevention, and marketing strategies.

Increased sales 5% through suggestion to advertise in local high-school newspapers.

C ashier, 06/1996 to 08/1997

Duties included B2B order deliveries, restocking, customer service, etc.

E DUCATION

SAN DIEGO STATE UNIVERSITY

Masters in Business Administration (MBA) Entrepreneurship and Management (Dual Emphasis)

Relevant Coursework: Economics, Statistical Analysis, Managerial Accounting, Operations Management,

Organizational Behavior, Hi-Tech Marketing, Entrepreneurship, Strategic Management of Technology & Innovation,

Business Plan Development, HR Management, Ethics

UNIVERSITY OF CALIFORNIA, SAN DIEGO

Bachelors (BS) in Social Psychology

Relevant Coursework: Social Influence, Social Dynamics, Industrial / Organizational Psychology, Organizational

Behavior

Conducted over 500 hours of clinical research experimentation between two studies related to social influence.

A DDITIONAL ACTIVITIES / AFFILIATIONS

S an Diego State University’s 2006 Venture Capital Investment Competition (VCIC) Team

M ember w here university teams create business valuation models, term sheets, portfolio strategy and conduct

due diligence for venture capital funding. Partnered with local VCs in preparation for the Western Division title.

Team placed 3rd in finals, finishing ahead of UCLA and UC Berkeley. Lasted from 10/2005 to 03/2006

Online Outreach Coordinator for the SDSU Katrina Aid and Relief Effort managing the entire online

outreach for a fundraising effort that raised more than $700,000 for victims of Hurricane Katrina, from 09/2005 to

01/2006.

Treasurer / VP Finance for the SDSU Entrepreneur Society a s tudent-run organization with funding from a

non-profit organization tied to SDSUs promotion of entrepreneurship. Managed the organizations use of non-

profit funds from 08/2005 to 06/2006.

VP Special Projects for the Organizational Development Network, San Diego chapter where I Tracked and

reported on affiliate enrollment which grew enrollment by 50% in time spent with the chapter, from 12/2001 to

01/2003.

S KILLS / CERTIFICATIONS

R ABQSA Certified Lead Internal Auditor – I SO 9001:2008 and ISO 14001:2004

M RP Systems Administrator – E xact JobBOSS, Shoptech E2, ISS Shopkeeper

P roduct Lifecycle / Change Management Systems Administrator – A rena PLM

C ustomer Relationship Management (CRM) S ystems A dministrator – Salesforce.com

Microsoft Office Enterprise – Advanced use of Excel, Access, Word, Outlook, Project, PowerPoint, Visio,

InfoPath including use of VBA, macros, formulas, vlookups, etc. (examples can be provided)

Graphic/Web Design Software – Adobe Photoshop, Illustrator, Dreamweaver, and Flash

Languages – Can read, write, speak, and understand some Spanish (can be further developed depending on need)

References Available upon Request

Contact this candidate