Project Manager Quality
Resume:
LaJuana
Objective
Dotson
To apply my analysis and process improvement skills to support the mission and vision
of my employer, including the use of metrics (such as scorecards and dashboards) to
Columbus, Ohio 43228
promote accountability for performance.
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Work Experience
Corporate Quality Performance Coordinator
7/2007 - Present OhioHealth, Columbus, OH
Project manager - implementation of enterprise-wide unit level quality and patient
safety metrics.
Scorecard coordinator – coordinated reporting of quality and patient safety metrics
Core member of the Clinical Excellence team – team successful met goal of cost
avoidance of 1.5 million annually for the past 4 years through standardization and
aligning physician best practice.
Responsible for analyzing current trends and cost impact of CMS Never Events
and Hospital Acquired Conditions.
Executive quality leaders group, member.
Senior Data Analyst
6/2005 - 6/2007 OhioHealth, Columbus, OH
OhioHealth indicator coordination and reporting to OhioHealth Board and Quality
Improvement Council.
Database manager and trainer for the online Unusual Occurrence and Medication
Error reporting for 3 Central Ohio hospitals.
Analyst for the PRRI Project (Physician Reviewed Resource Project) for Women’s
Health.
Design of data repositories, monthly data updates and analysis, routine
maintenance and integrity of data.
Production of ad hoc report requests within SAS programming, Midas and TSI.
Support data analysis for the Radiology Service Line.
Team member of the Medication/ADE Safety Program, New Technology, Risk
Mgmt, VIR Value Analysis, Patient Safety Work Team, Radiology SPIT and
Radiology Indicator Groups.
Member of the RMH Staff Advisory Committee for 2003 - 2005.
Data Analyst
3/2000 - 6/2005 OhioHealth, Columbus, OH
MHA Quality Indicator Project Management and Press Ganey customer feedback
data management.
Database manager and training of staff for the online Unusual Occurrence and
Medication Error reporting.
OhioHealth indicator coordination and reporting to OhioHealth Board and Quality
Improvement Council.
Created and distributed the Balance Scorecard and control chart indicators to
Senior Mgmt.
Assisted with design of data repositories, monthly data updates and analysis,
routine maintenance and integrity of data.
Production of ad hoc report requests within SAS programming and Midas.
Annual Anthem Quality Report Coordinator for both Grant and Riverside campuses.
Team member of the Medication/ADE Safety Program.
Coordinated data from all affiliated hospitals and create reports for team review.
Member of the RMH Staff Advisory Committee for 2003.
Analyst for Medicine and Radiology service lines. Ad Hoc reporting from TSI to
Crystal Reporting for customers.
Education
Master's Degree in Business Administration
12/2005 Franklin University, Columbus, OH
Bachelor's in Business Administration
5/2002 Ohio Dominican College, Columbus, Ohio
Skills
Database Management
Microsoft Office Products
Midas+ Statit (web-based application to assist in designing performance
indicator and management dashboard enterprise-wide quality and patient safety
data for internal analysis and process improvement)
Project Management
Scorecard & Dashboard development
SAS (best-practice statistical analysis software)
TSI (Eclipsys)
Midas+ (database administration of hospital-wide healthcare quality and patient
safety data for internal analysis and regulatory reporting)
Midas+ Statit (web-based application to assist in designing performance
indicator and management dashboard enterprise-wide quality and patient safety
data for internal analysis and process improvement)
HBI (Horizon Business Insight)
DFSS/ Lean (currently pursuing green belt certification)
(RCA) Root cause analysis
(FMEA) Failure Modes and effective analysis
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