Customer Service Sales
Resume:
Mr. Paul F. Snider
***** ** ****** ***** ****, Apartment #G6
Tualatin, OR 97062
abns3h@r.postjobfree.com
Objective:
IT Tech and Server Technician
Qualifications:
Over 10 years of information technology experience performing corrective and preventative
maintenance on PC computer systems, magnetic storage devices and printers.
Over 10 years customer service experience resolving hardware and software related trouble
calls.
Over 3 years as a US Navy recruiter in a 38,000 square mile territory of Eastern Oregon and
Western Idaho.
Microsoft Certified Professional, CompTIA A+, CompTIA Net+ and Certiport IC3 certifications.
Familiar with Windows 95, Windows 98/ME, Windows Server 2003, Windows XP and
Windows Vista.
Work Experience:
Lead Technician Global Resources LTD Tualatin, OR 2009
Lead and PC/Printer technician for conversion project converting computing assets in four
local Washington Mutual banks to JP Morgan Chase equipment and software. Duties
included assembling peripheral standalone printers, removing old computing assets, installing
new computing assets, removal of proprietary software in preparation for disposal and
configuration of new assets.
Sales Associate Sears Portland, OR 2007 to 2008
Conducted commission retail sales of vacuum cleaners, microwave ovens and sewing
machines. Was consistently in the top three out of nine sales associates in my division for
dollars sold per hour worked. Operated a point of sale cash machine as well as restocked
inventory for sale.
Field LASER Maintenance Technician Amada America Sandy, OR 2007 to 2007
Installed metal fabrication equipment which used LASER technology to cut up to ” metal
sheeting. Traveled to client work shops in Washington state and western Oregon to conduct
preventative and correctional maintenance such as lubrication, beam alignment, lens
cleaning, hydraulic leak resolution and internal part replacement.
U.S. Navy
Recruiter / Database Management Ontario, OR 2003 to 2007
Performed market analysis, formulated and executed recruiting plan to best cover 23 school,
38,000 square mile recruiting territory in Eastern Oregon and Western Idaho. Job required
sales, oral presentation and mentoring skills. Consistently exceeded assigned objectives for
percentage of assigned territory joining the naval service while achieving recruiting
percentage of 106 percent of national average.
Brought up to date a 360,000 entry Excel database of potential applicants for the Portland
Naval Recruiting District’s 5 state, 31 recruiting station territory. Converted this data into
proper syntax so that district laptop computers could use the data in the field.
Brought up to date the inventory of all district computing assets for 31 recruiting stations in a
5 state territory as well as the district office in Portland, OR. This included over 120 laptop
computers as well as all associated peripheral equipment.
Display Technician Everett, WA\Norfolk, VA 1996 to 2003
Supervised 41 shipboard personnel in preventative and corrective maintenance of tactical
data system which included 4 mainframe computers, 23 user consoles, 24 large and medium
screen displays, associated hard disk and tape systems and interconnecting communications
system.
Training and Certifications:
Microsoft Certified Professional
CompTIA A+
CompTIA Network+
Certiport IC3 (Formal MS Office 2003 application software)
Bachelor of Science Degree in Computer Information Systems
Humboldt State University Arcata, CA
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