KENNETH C. CLEMENT, PHR, CBP

***** *. ********* **** • Colbert, Washington 99005

509-***-**** • abns22@r.postjobfree.com

DIRECTOR OF HUMAN RESOURCES

Coaching & Mentoring • Employee Relations • Organization • Solutions

World-class Human Resources executive with over 20 years of experience driving continually strong

business expansion through hands-on coaching and mentoring of personnel, expert management of

employee and labor relations, and an unmatched enthusiasm for achieving company goals.

Visionary leader, proficient identifying and recruiting top quality employees, and developing and

implementing detailed corporate succession plans to facilitate internal staff development.

Experienced aligning Human Resources functions with business objectives, enacting robust union

avoidance measures, and maintaining proactive engagement with employees to efficiently resolve a

wide range of complex disputes and grievances.

Communication • Recruiting • Employee Relations • Labor Relations

Coaching & Mentoring • Business Goals • Budgets • Leadership • Logistics

Troubleshooting & Streamlining • Succession Planning • Union Avoidance

PROFESSIONAL EXPERIENCE

ROADWAY EXPRESS • Spokane, WA • June 2006-February 2009

Provides less than truckload (LTL) shipping throughout the U.S. as part of YRC Worldwide.

Service Center Manager

Directed wide range of initiatives to ensure optimal operations of Service Center that generates

$20M in annual sales, delivering on service standards and productivity goals, driving cost reductions

and sales/revenue expansion, handling P&L and ensuring total accountability, while boosting

customer growth and retention. Led 20 member team 4 non-union office staff and 16 Teamster

members managing employee development, safety training, hiring and terminations, and labor and

employee relations.

• Achieved #1 Service Center ranking out of 53 terminals within 1 year at company based on

operational metrics, including productivity, load factor, claims, safety, and more.

• Spearheaded open communication with Service Center staff regarding operational metrics,

enabling greater overall engagement with service goals.

STERLING SAVINGS BANK • Spokane, WA • December 2005-March 2006

One of the largest regional banks in the Pacific Northwest.

Human Resources Consultant

Recruited to spearhead the processing, termination, and distribution of all ESOP plan assets from a

previously acquired bank, partnering with the Director of Investor Relations, Chief Financial Officer,

and Account managers. Ensured all plan recipients received properly allocated shares through the

transfer agent based in New York.

• Developed innovative tracking system to account for all transactions, and maintained continual

communication with recipients.

Resume

KENNETH C. CLEMENT • Page 2 • abns22@r.postjobfree.com

RESOURCES GLOBAL PROFESSIONALS • Walla Walla, WA • Sept 2005 – Oct 2005

Professional services placement firm.

Interim Director of Human Resources

Recruited to deliver critical Human Resources functions at Key Technology, Inc. a manufacturing

company coordinating employee relations, benefits, compensation, safety training, and other tasks,

while company searched for permanent Human Resources Director.

• Generated $400,000 in annual savings in health care spending by spearheading RFP process to

secure alternative health insurance broker.

METROPOLITAN MORTGAGE & SECURITIES

WESTERN UNITED LIFE ASSURANCE CO. • Spokane, WA • March 2003-May 2005

Financial services organization operating throughout the U.S., producing $2B annually.

Director / Vice President of Human Resources

Recruited to overhaul struggling Human Resources department, directing all HR functions for 400+

employees, including payroll, benefits plan and administration, compensation and incentive plans,

ensuring productive employee relations, coordinating employment process, boosting safety,

overseeing Facilities and Corporate Records, and handling continuity planning.

• Produced $2M in annual savings and restored employee confidence in HR department by

restructuring incentive/compensation plans to better align with company goals.

KEY TRONIC CORPORATION • Spokane, WA • March 1993-March 2003

Premier design and manufacturing firm, with 2000+ employees and $200M in annual revenue.

Director of Human Resources / Logistics

Orchestrated corporate Human Resources for operations across 4 countries the U.S., Ireland,

Mexico, and China developing and executing incentive programs at managerial and executive

levels, maintaining highly competitive health care premiums, and developing job descriptions for all

positions used to benchmark salary structure to market. Spearheaded hands-on labor relations

initiatives, including grievance proceedings, negotiations, and conflict resolution, while maintaining

union avoidance. Led recruiting efforts and oversaw risk management, including safety, loss

prevention, claims, and liability.

• Minimized external hiring expense and encouraged internal growth by developing and

implementing effective corporate succession plan.

• Reduced annual turnover to 13% down from 30% by boosting quality of hiring process and

training management team on consistent application of policies and procedures.

• Maintained minimal 3% medical premium cost increase and high quality health care coverage.

• Dramatically improved employee 401(k) plan and slashed administrative costs 50% by directing

exhaustive RFQ process to secure new provider.

• Spearheaded highly successful recruiting effort in startup manufacturing site in China, assuring

compliance with all Chinese labor and employment law.

• Reduced hiring costs 40% by advancing intensive college recruitment program to capitalize on

local talent and improve community relations.

EDUCATION

Bachelor of Business Administration in Finance & Transportation

University of Texas • Austin, Texas

ADDITIONAL DEVELOPMENT

Certified Professional in Human Resources (PHR) • Certified Benefits Professional (CBP)

Resume

Labor Relations • Employee Relations • EEO • FMLA • Interviewing Skills • Kaizan

Resume

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