Sales Customer Service
Resume:
Caryn E. Allen
Denver, PA. *****
E-Mail:abnrxf@r.postjobfree.com
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Experience: 2006-2008 TempStar Staffing Temple, PA.
Client Development/Marketing Representative:
-Developed new business opportunities for Industrial/Professional companies in Berks
County, by selling our services for staffing personal through selling company’s value,
prospecting, competitive advantages, sales leads, cold calling, networking, market
development and consultative sales.
-Tracking business outlooks and trends in an effort to forecast business growth or
prevent lost business.
-Prepared client proposals, terms and conditions.
-Implemented marketing and advertising strategies for the staffing company.
1998-2000 BFI, Inc. Leesport/Oaks, PA.
Business Development
-Administered take over acquisitions from previous waste haulers to new clients of BFI.
-Executed strategies for new business development and maintain existing business.
-Contacted new and existing customers to discuss their needs and to explain how these
needs could be met.
-Maintained customer accounts, contact history, service contracts, etc.
-Maintained a home office.
1987-1992 Western Filament, Inc.
Colorado – California - Pennsylvania
Company is a leading manufacturer of wire harnessing products, selling primarily to
military, commercial and distributors.
1990-1992 Strategic Account Manager Grand Jct., Colorado
-Established a new facility in Colorado.
-Implemented the sales and marketing department for the new facility.
-Maintained and improved customer service tracking system and increasing sales
revenue.
-Managed sales team to facilitate solutions in customer satisfaction issues due to the
results of establishing a new facility.
-Communicated daily with distributors and sales staff to increase client base.
-Attended Industry trade shows across the country.
1989-1990 Relocated to Glendale, CA.
-Facilitated the day to day duties in preparing the facility in moving to Colorado.
-Managed the sales team.
1987-1989 Western Filament, Inc. Boyertown, PA.
Northeast Sale Representative:
-Sales Representative covering the Northeast region from Maryland to Maine.
-Visited the Aerospace Corporations daily to market company products.
-Assisted with engineering department on specific requirements and resolved any
customer complaints, through development of a win-win solution on government
contracts to fulfill customer requirements.
-Prepared government quotes/proposals according to specs and customers
requirements.
-Communicated and visited distributors to discuss capturing new business opportunities
and marketing trends.
- Attended Industry trade shows across the country.
-Maintaining a home office.
1984-1987 Gudebrod, Inc. Pottstown, PA.
Northeast Sale Representative:
-Sales Representative covering the Northeast region from Maryland to Maine.
-Visited the Aerospace Corporations daily to market company products.
-Assisted with engineering department on specific requirements and resolved any
customer complaints, through development of a win-win solution on government
contracts to fulfill customer requirements.
-Prepared government quotes/proposals according to specs and customers
requirements.
-Communicated and visited distributors to discuss capturing new business opportunities
and marketing trends.
- Attended Industry trade shows across the country.
Inside Sale Representative:
-Performed all aspects of customer service.
-Prepared orders, quotes, expediting orders and processing returns.
-Communicated with customers daily to learn as much as possible about their product
needs and applications.
-Developed and cultivate new customers or old customers who have gone to other
suppliers.
-Promoted to Northeast Sales Representative-outside.
Other Qualification-
-Member of the Reading Chamber of Commerce, the Society for Human Resource
Management and Professional Referral Organization.
-Attended Mesa State College- Colorado
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