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Customer Service Human Resource

Location:
Akron, OH, 44320
Posted:
March 09, 2010

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Resume:

Justin Turner

**** ****** ****

Copley, Ohio ****0

330-***-****

abnrvz@r.postjobfree.com

Seeking to obtain a challenging human resource management position where I can use my education, skills and

OBJECTIVE

training to promote growth in your organization.

Master of Business Administration, Human Resource Management

EDUCATION

University of Phoenix, Cleveland Ohio – Graduating May 2010

Grade Point Average: 3.75

Relevant Courses:

Occupational Health and Safety Organizational Training and Development

Human Capital Management Human Resource Law

Business Law Operations Management

Organizational Management Recruitment and Retention Practices

Research in Human Resource Management Applied Business Research and Statistics

Bachelor of Science, Health Science

Cleveland State University, Cleveland Ohio

Graduated: May 2008

Grade Point Average: 3.09

Human Resources, Home Depot

PROFESSIONAL EXPERIENCE

August 2008 to present ● Reviewed prospective applicants with the (AIM) Associate Information Management system

● Sat in on regional conference calls with the human resources management team

● Coordinated and scheduled the entire store, 150 employees in 13 departments, with the (AMS) Scheduler

● Audited attendance records and maintained the attendance tracker variance report 2008

● Conducted phone interviews

● Led orientation for new employees

● Update training for 150 employees in 13 departments

● Scheduled orientation for new associates

● Claim processing for delinquent associates

● Reviewed and processed paperwork for background checks

● Generated scheduling variance reports

● Train current and new associates on safety and protocol with equipment, 150 employees in 13 departments

● Teach renewal classes to ensure current certification of all employees

● Mentor and educate new employees on duties and responsibilities

● Review benefits with new and current employees

Customer service representative, Home Depot

ADDITIONAL EXPERIENCE

February 2002 to present ● How to clinics: Teach employees and customers the proper way to create and execute home improvement

projects. Educate associates and customers with the proper safety and preparation.

●Inventory: Inventoried store 3804, reduced store shrink and swell, utilized inventory management practices

to keep current and future inventory levels accurate.

● Trainer: Train, certify, and recertify employees on equipment

● Mentor: Teach new employees about safety and their responsibilities

● Customer service representative: kitchen and bath, plumbing, garden, building materials and cashier

AFFILIATIONS, HONORS, SKILLS ● Society of Human Resource Management

● Deans List Spring 2007

● Treasurer and humanitarian Aid Worker to Cuba with Cuba Para Cristo

● Microsoft Office (Word, Excel, PowerPoint, Outlook)

INTERESTS Traveling internationally, kayaking, running, cooking



Contact this candidate