Sales Administrative Assistant

JESSICA NELL BALDWIN **** Locke Circle

abnrpl@r.postjobfree.com Hoover, AL 35226

205-***-**** (Daytime/Evening)

PROFESSIONAL EXPERIENCE

Virginia College Cosmetology School, Birmingham, AL

Front Desk Coordinator/Receptionist Present

.

o Manage lobby area. Greet and direct all visitors, including vendors, clients, job

candidates and customers. Ensure completion of paperwork, sign-in and security

procedures. Handle special administrative projects, as well as overflow work from

department and executive assistants. Answer all incoming calls.

o Duties include receiving and placing telephone calls. Maintain solid customer

relationships by handling their questions and concerns with speed and professionalism.

Perform data entry and uses software programs. Excellent communication abilities.

Trillium Talent Resource Group, Birmingham, AL

Healthcare Recruiter March 2008 – October 2008

Account Management/Sales: To develop and build executive search and management

staffing business both in Health care and General Industry area, for the Employer in United States.

o Generated sales in the execution of the individual recruitment projects for both clients

and candidates.

o Managed desk activity on the day-to-day operations of the business in Birmingham

Office.

o Maintained & enhanced strategic existing partnerships and alliances with related

associations, clients and develop new business relationships.

o Identified appropriate markets for the development of strategies to contribute to overall

success.

o Provided the highest level of customer satisfaction in the Health care industry.

o Provided weekly, monthly, and quarterly metrics congruent with the role of Account

Executive.

o Identified appropriate tradeshows, attend, plan, organize and ensure company is

effectively represented.

o Other duties included: creating content for company newsletter, marketing materials,

measuring marketing success, developing strategies and direct sales.

IACT – Interactive Communication and Training, Birmingham, AL

Client Executive July 2006 – February 2008

Territory & Account Management/Sales: Recruited to provide Software to Orthodontic

Doctors worldwide to use in their new patient exams as a healthcare educational tool. Manage all

accounts including existing customers to provide upgrade versions to their software. Executed

strategic sales plans for territory to market Software.

o Attended American Association of Orthodontist meetings yearly. Meetings consisted of

continuing education for Doctors’ and staff as well as an exhibition hall for product

presentation. Meetings attended in 2007: PCSO in Monterey, CA; GLAO in San Antonio,

TX

o Provided in-depth training to Doctors and staff for product use and development in new

patient exams

o Met and exceeded every sales goal for each month producing an average of $80,000 to

$100,000 per month

UCI Communications, Mobile, AL

Administrative Assistant August 2005 to June 2006

Assistant to CEO, COO and Sales Manager: Offering phones systems to leading

businesses and organizations.

o Provided consistent professional assistance to a Southeast Regional Telecommunications

Company. Primary requirements include generating weekly overtime reports, Monthly

“work in progress” reports, and answering regional service calls.

o Responsible for all purchases made for UCI including supplies, Company promotional

items, vehicle maintenance for technicians, travel arrangements, as well as per diem.

o Worked directly with the CEO to plan our Company’s President’s Club Trip to San Juan,

Puerto Rico for UCI’s top Account Executives who met a 110% quota for the year. Also

worked and planned with the Vice President of Sales to plan and arrange an annual Sales

Meeting.

o Initiated our company’s Account Executives to maintain a steady business relationship

with our customers.

o Instituted all Human Resources responsibilities. Held all personal files, as well as uphold

OSHA regulations, Workers Comp Claims, and enrollment with insurance.

EDUCATION

Tennis Scholarship

BA English Major/Art Minor Birmingham-Southern College (2000-2004)

Birmingham, AL

Diploma St. Paul’s Episcopal School (1986-2000)

Mobile, AL

Committee Member of 2009 Susan G. Komen Race for Cure

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