Customer Service Medical Device
Resume:
Larry Less
Tampa, Florida 33603
abnro7@r.postjobfree.com
Objective:
To be able to use my sourcing skills, sales skills, customer service skills, service delivery skills, communications skills and
phone skills I use as a technical recruiter. Will relocate for permanent position. Available immediately.
Results:
Recruit, interview, place and administer to Engineers, Designers, Drafters (Military, DOD and Consumer Manufacturing: Pratt &
Whitney, Martin Marietta, Lockheed Martin, Cordis, J&J Critikon (was the onsite representative for Kelly), AT&T, Westinghouse, etc. Also
placed IT (Developers, Analyst, Programmers, Technicians, Project Managers, Network Engineers, etc), Buyers, Accountants, Financial
Analyst, Construction, Technical Writers, Graphics, Office/General Managers, Administrative (including clerical) and other Professionals
including Insurance (MetLife), Medical Laboratory Technologist (Hospitals, Clinics, Research).
Sourced and placed contract and permanent candidates for various industries including IT, Telecommunications, Insurance, Medical
Device, Pharmaceutical, Medical Laboratory, Construction, Electronic, Aerospace, Aircraft, Weapon, Machinery, Plastic, Food,
Accounting, Theme Parks, and Local Government. Placed IT H1B candidates and dealt with their sponsoring agencies.
At Kelly Engineering Resources sourced and hired 502 engineering/professional contract personnel and 28 permanent employees.
Skills:
Effective communications (internal/external), behavioral interviewing, very good at getting candidate referrals, recruiting, service
delivery, customer service, cold calling, multitasking, overcome objections, close the deal, salary/hourly wage negotiations, creativity,
confidentiality, source for candidates/leads. Recruited for high volume and low volume situations. Served as Job Fair representative,
made in-person sales calls to prospective clients and established clients. Went on facility/factory tours. Communicated daily with client
companies to submit resumes, follow up on resumes, update job descriptions, etc. Had daily contact with hired contractors dealing with
personal, personnel, payroll, and benefit problems/questions. Other duties included reference checking, workman’s compensation and
unemployment compensation hearings.
I learned internal software at MetLife, TAD and Kelly for documentation. On various occasions have used Word, Excel, Lotus Notes,
ACT, Goldmine, Sendouts Pro, Outlook Express, I Simply Recruit, PCR and E-mail. Sourced through the Internet and posted positions
on Monster, Career Builder, Dice, etc.
Education:
BS Liberal Arts and Sciences: Major: Psychology. University of Illinois (Champaign/Urbana, IL)
“Improving Managerial Leadership Skills”, Purdue Extension (Hammond, IN)
“Effective Speaking and Human Relations”, Dale Carnegie (Homewood, IL)
“Focus on Recruiting” (3 day seminar) Kelly Services (held in Reno, NV)
.
Experience:
Experience includes the ability to source, recruit, place and administer Technical Candidates. Engineers (Mechanical, Manufacturing,
Industrial, Quality, Electrical, Electronic, Telecommunications, Civil, Construction, Power/Energy, Aerospace, Avionics, Pharmaceutical
etc.), CAD Designers and CAD Drafters. Also have sourced and hired all types of Manufacturing/Production Plant personnel including
machine shop operators, maintenance technicians, supervisors/managers, laboratory technicians, contract administrators, production
control, schedulers, buyers, accounting professionals, technical writers, graphic artist and office administrative personnel. IT
professionals including developers, analyst, programmers, technicians (network, computer, help desk), architects, project managers,
telecommunications and network engineers, etc.
Industries: DOD, medical device, electronic, aerospace, avionics, military jet engine, power/energy, machinery, IT, plastic, food
processing, accounting firms, insurance firms, construction/civil, theme parks, local government, machine shops, etc.
Experience:
Walgreens Pharmacy Regional Office, Tampa, FL & Orlando, FL
4/2009-7/2009: (contract assignment): Interviewer: Interviewed Walgreens internal employees.
Partnered with a Walgreens store manager to give behavior interviews to current Walgreens Pharmacist, Pharmacy Technicians,
Certified Pharmacy Technicians and Sr. Pharmacy Technicians.
10/2007- 03/2008: Assisted cancer stricken relative in Chicago, IL.
Computer Management Consultants, Tampa, FL
1/2007- 9/2007: Technical Recruiter: Hired contract employees (CMC went out of business).
Sourced, recruited and placed IT professionals. Job categories include: Network Engineers, Computer Technical Specialist, GIS
Analyst, DBA’s, Developers, IT Project Managers, etc. Client companies consisted of Financial and Defense Corporations. Candidates
included US Citizens, H1B’s and Green Card holders. CMC was a 2nd tier supplier. Country wide recruiting.
8/2006-12/2006: Went to Chicago, IL for sabbatical.
MetLife, Tampa, FL
5/2006-7/2006: (2 month contract assignment): Corporate Recruiter: Hired permanent employees.
Sourced, recruited and placed Remittance Service Center employees and underwriting employees including Supervisors, Analyst (I, II,
III), Business Analyst, Jr. Underwriters, etc. Filled 17 of 20 jobs assigned to me. Local recruiting.
United Information Technologies, Tampa, FL
1/2005-3/2006: Telecommunications and IT Recruiter: Hired contract employees.
Sourced, recruited and placed Telecommunication Network Engineers and Technicians, Cabling Technicians, Software Development
Engineers, Architects (software), Programmers, Managers, Metasolv Designers, etc at major telephone companies throughout the
United States. UIT was a 2nd tier supplier. Country wide recruiting.
Asgard Avionics of Florida, Orlando, FL
5/2004-12/2004: (7 month contract assignment) Technical Recruiter: Hired contract employees.
Hired contract engineering professionals for Asgard’s key accounts. Regional recruiting.
Ategra Systems, Orlando, FL
3/2003-5/2004: Medical Recruiter: Hired contract and permanent employees.
Cold calling, sourced, recruited and placed Laboratory Medical Professionals (Generalist, Microbiologist, Chemical, Blood Bank,
Hematologist, Serologist, etc), Cytotechnologist, Histotechnologist, Phlebotomist and Supervisors. These candidates were placed at
hospitals, clinics, biotech and research firms and reference laboratories all over the USA. Position involved learning terminology,
understanding different licenses and certification qualifications for each state. Achieved $141,424.00 in permanent placement fees.
Country wide recruiting.
6/2001-3/2003: Recruiter/Sales/ Real Estate, Winter Park, FL
Worked as a “contract” recruiter for a small technical consulting firm. Sold a resume database and job posting service. Over saw the
selling of real estate acquired through inheritance.
Kelly Engineering Resources, Celebration & Orlando, FL
2/1995-6/2001: Technical Recruiter: Hired contract employees and permanent employees.
In 2/1995 this was a “start up” office. The office started without forms, clients, resumes or candidates. There was a manager, recruiter
(me) and an administrator. Sourced and recruited technical and professional candidates (engineers, CAD drafters/designers,
accountants, financial, IT professionals, pc/network technicians, technical writers, graphic artist, construction, etc.) Clients included
computer, medical device, electronic, machinery, aerospace, pharmaceutical, defense, financial/accounting and local governments. All
companies were in Florida, primarily in Orlando, Tampa/St. Pete, Fort Lauderdale/Miami, West Palm Beach and Jacksonville. Sourced,
recruited, hired and placed 500+ contractors and 28 permanent employees. Held key account recruiting activities and service
delivery for Kelly’s major medical device accounts. Visited clients from Orlando to Tampa to Jacksonville to Miami. Dealt with
contractor and client issues. Regional and country wide recruiting.
TAD Resources (now Adecco), Winter Park, FL & Atlanta, GA
1/1992-1/1995: Technical Recruiter: Hired contract employees.
Orlando: Source, recruit, hire for Tad’s largest Orlando client (Siemens-Westinghouse). Candidates hired included power turbine
engineers CAD designers/drafters, computer technicians and accountants. Also recruited technical/ professional candidates for other
accounts/clients. Atlanta: After accepting transfer, recruited for various technical accounts. Was given key account recruiting
responsibility for Lockheed (C-130 Cargo Planes) and AT&T. Trained entry-level recruiters. Won TAD’s “Recruiting Achievement
Award” in 1994. My peers and management voted on this reward. Country wide recruiting.
Experience prior to 1992:
Technical/Engineering Recruiter: Butler Service Group, Orlando, FL
Placed contract engineering and aerospace professionals in the Orlando, FL, Cape Canaveral and Melbourne, FL area.
Technical/Engineering Recruiter: CDI, Orlando, FL
Placed contract military jet engine engineers (mechanical, heat treating, aerodynamic and stress), designers, drafters and checkers in
West Palm Beach, FL
Technical Recruiter: Job World, Chicago, IL (Job World went out of business-family owned)
Placed permanent engineers, designers, accountants, maintenance, skilled machine shop personnel and production supervisors for
commercial manufacturing plants in the Chicago, IL area.
Larry Less
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