Customer Service Manager
Resume:
Jeffery D. Price
Flowood, Mississippi 39232
Email: abnrng@r.postjobfree.com
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Overview I have over 20+ years in management experience with the last eight years being a
Multi-unit District Manager with over 5 million in annual sales. I was responsible for all aspects
of my operations from contracts, full P&L responsibility, budgeting, customer service, recruiting
and training of employees. Through my many years in management, I have developed and
implemented many different marketing programs to improve client and company image. Along
with developing a strong customer service program, I achieved both corporate long-term and
short-term goals.
Work Experience
Multi-unit District Manager, Custom Food Group
August 2000-
Flowood, Mississippi
December 2008
Responsible for all aspects of my operations from contracts, full P&L responsibility, budgeting,
customer service, recruiting and training of employees.
Working directly with top company executives on developing budgets and
optimizing product costs along with aligning fixed costs to projected sales.
Developing customized programs to maintain client and customer
relationships through upper management for individual locations and
states.
Supervising unit management team on loss prevention, merchandising,
customer service, inventory levels and ordering strategies along with
sanitation and quality audits.
Responsible for hiring, motivating and training all unit management teams
to be able to achieve set goals and accountabilities.
Open and remodel new cafeterias, hire employees, supervise all initial
setup.
General Manager, Custom Food Group
March 1999-
Auburn, Alabama
August 2000
Responsible for all aspects of operations for Auburn University, a multiple venue concessions
operation.
Developing and implementing yearly profit and loss statements along with
both short and long term sales goals.
Preparing and submitting weekly, monthly and year end financial reports
to corporate office.
Scheduling and training of all personnel along with submitting and
retaining all payroll records. Establishing and developing personnel
guidelines.
Researching and developing of new items, marketing ideals or promotions
along with any special reports for the Vice President of Food Services.
General Manager, Midland Food Service
July 1993-
Auburn, Alabama
March 1999
Note: Midland Food Services was purchased by Custom Food Group.
Job responsibilities were the same as with Custom Food Group.
July 1992-
General Manager, National Foods
July 1993
Auburn, Alabama
Job responsibilities were the same as listed above.
Assistant Manager, World Wide Concessions
July 1991-
Auburn, Alabama
July 1992
Employee/Crew Supervisor, National Foods
July 1988-
Auburn, Alabama
July 1991
Educational History
1990 – 1993 AUBURN UNIVERSITY, Environmental Science
Excel and Powerpoint courses completed at Hinds Community College, 2009
Certified ServSafe Instructor and Registered ServSafe Examination Proctor, 2009
National Association of Concessionaires, Certified Concessions Manager
Diesel Mechanics School, nine-month course completed
Murphy High School (Mobile, Alabama) graduated 1980
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