Sales Project

S RI NIVAS S AP S D CO NS ULTANT

Location: Moline IL Contact: 810-***-**** Email:**********@*****.***

CHRONOLOGICAL SUMMARY OF EXPERIENCE

Client Name is : JOHNDEERE&COMPANY

Duration : Sep2008 to present date

Software : ECC 6.0

Role : SAP SD & Warranty consultant

• Responsibilities:

• Core team member Phase 2 for NAAG, C&F,C&CE DIVISIONS

• Responsible for product registration part of warranty implementation

• Conducted requirement gathering meeting with business

• Built functional specs and get sign off from business

• Review and complete technical specifications along with Technical analyst and sign off for

Development

• Co-ordinate the Warranty Management offshore team in resolving tickets

• Solved many previous issues related to customers(CKC DEERE)

• Responsible for data migration, data mapping and data loads for registrations& consumers

• Assign master warranties to equipments

• Designed, built and deployed extended warranty interface outbound and inbound

• Designed,built and deployed multiple product registrations in dealer portal

• Designed,built and deployed saving registrations if PIN not recognized in SAP

• Designed,built and deployed product “UNDO registrations in SAP

• Designed, built and deployed adding fields to Dealer portal for product registrations

Client name is : General Motors (GWM) General Motors Warranty Management

Duration : Sep2007 to Aug2008

Software : ECC 5.0

Role : SD Functional Consultant

Responsibilities:

The Major objectives of GM Warranty implementation is as follows.

• Appropriately pay and administer warranty transactions

• Streamline the warranty claims administration process

• Be scalable and adaptable to regional markets

• Improve dealer and customer satisfaction by sending warranty information straight to GM Quality

& Reliability Engineers for action

• Support rapid and continuous product improvement

• Involved in custom developed SAP program for parts return program

• Designed functional specification for parts return program

• Mapped sap13 ztables of parts returns to tool kit

• Enable GM and Dealer Warranty Administrators to collaborate more efficiently using a single

source of accurate information

• Resolve Remedy ticket resolutions

• Resolved Account receivable(AR) issues

• Co-ordinate the Warranty Management offshore team in resolving tickets

• attend daily ticket meetings to affectively resolve issues

• Also represented sustain team with business & development team meetings at the time of new

release. Supported developing Roadmaps, Project administration, Business blueprint and

Testing

• Tools used: Mercury test directory, Remedy for issues and tickets, Assign and Monitor Remedy

tickets and CR’s to GWM team

• Prepare weekly Dash board with ticket updates to present the same to client

• Generate and monitor Daily ticket report from Remedy and assign new tickets to relevant groups

• Adhering to SLA'S agreed upon with client in terms of both time and quality while resolving

issues/incidents.

• Interact with the users and Client team members in resolving Client specific transactional

&configuration related issues

• Co- ordinate Tivoli schedule with HP& GIF Team in creating and running production jobs

• Solved many EDI related issues

• Solved many tax,Pricing related issues

• Create Change request and upload in ASCENDENT for approvals for issues/remedy incidents

where there is configuration change involved and co coordinating with SME'S and configuration

team for getting timely approvals and to complete testing in various systems.

• Re assign warranty for vehicles

• Process warranty claims from non conclusive status.

• Reject claims which are duplicate and non eligible.

Client name is : Warner Brothers Vanguard project (Delloite Consulting (India)

Duration : Jan2007 – Aug 2007.

Software : SAP R/3 4.7

Role : Team member &Team lead

Employer : Deloitte consulting (INDIA) PVT.LTD

Client is fully integrated broad based- Entertainment Company is a global leader in the creation,

production, distribution, licensing and marketing of all forms of entertainment and their related

businesses.

Responsibilities

• Actively involved in Warner brothers Vanguard project implementation

• Involved in developing Roadmaps, Project administration, Business blueprint and Testing

• Configured Variant configuration as per client requirement.

• Configured pricing procedures

• Developed z condition types as per client business requirements

• Worked on User exits

• Worked on Inter company sales order process

• Worked on Inter company stock transfer order

• Resolved Account receivable(AR) issues

• Tools used: SAP Solution Manager, Mercury test directory, Remedy for issues and tickets,e room

for creating change requests and project documents

• Reviewed and redefined business process flows with the end users.

• Worked on the Order to Cash business process spanning Order Management, Sales Documents,

Item Categories, Schedule Line Categories, Pricing, Sales analysis Credit Management, Bills of

Materials (BOM), Billing, Shipping, Variant Configuration,, Output determination.

• Worked on creating new orders, item categories and schedule lines.

• Managed, configured, and tested the sales and distribution modules.

• Managed and assisted in the approach, scoping, planning, design, configuration, and testing of all

products.

• Configured Variants and created super BOM.

• Documented all configuration changes to the system in the implementation guide.

• Participated in all aspects of the integration of sales and distribution, purchasing, inventory,

invoice verification.

• Configured Shipping activities - Processing Deliveries, Picking, Packing, Shipping, Route

Determination, Batch Splits, Transportation planning and scheduling, Freight costs.

• Provided Post Production Support for SD/MM and general SAP/R3 assistance.

• Assisted in additional training to clerical and support staff related to SD/MM front end.

• Assign and Monitor Remedy tickets and CR’s to OTC team

• Prepare weekly Dash board with ticket updates to present the same to client

• Take charge of Project Management in absence of P.M.

• Generate and monitor Daily ticket report from Remedy and assign new tickets to relevant groups

• Adhering to SLA'S agreed upon with client in terms of both time and quality while resolving

issues/incidents.

• Interact with the users and Client team members in resolving Client specific transactional

&configuration related issues

• Process and analyze IDOC errors

• Resolved Account receivable(AR) issues

• Solved many EDI related issues

• Solved many Pricing related and Bom Related issues

• Create Change request and upload in e-room for approvals for issues/remedy incidents where

there is configuration change involved and co coordinating with SME'S and configuration team

for getting timely approvals and to complete testing in various systems.

• Solved functional issues and remedy incidents which in turn benefited customers and the

Business

Client name is : Bayer Health Science USA(Deloitte Consulting (India)

Duration : April2006– Dec2006

Software : SAP R/3 ECC 5.0

Industry : Manufacturing: Service Area: Enterprise Applications

Role : Implementation& production support team Lead order to cash (Sales and

Distribution) module.

Employer : Deloitte consulting (INDIA) PVT.LTD

Responsibilities

.

• Played a major role in Guiding SD Team in- Unit test Scenario preparation, Integration testing,

User testing and documentation.

• Configured various output types and various output determining procedures.

• Worked on third party sales and shipping

o Post implementation support and trouble shooting, follow-up on initial user problems and

o resolving them by making required changes

• Worked with SAP Implementation team and business users coordinated to the implementation

team & business user and able to communicate business requirements for sales and distribution

module processes effectively

• integration knowledge with Finance& Controlling, Procurement and Manufacturing area

• Lead a team of 5 sd team

• Tools used: Peregrine for issues and Ticket management. TMP3 client transport management.

Same time for client communication

• Interact with the user for functional clarifications.

• Interact with the users and Subject matter experts(SME)and resolving Client specific transactional

&configuration related issues while resolving tickets

• Process inbound IDOC'S

• Resolved Account receivable(AR) issues

• Process YT35- Edit status of deliveries this is a part TM/3 application

• Creating and processing CMT's for issues/tickets raised, where there is configuration change

involved and co coordinating with SME'S and configuration team for getting timely approvals and

to complete testing in various systems.

Client name is : Rohm & Haas USA(Deloitte Consulting (India)

Duration : Jan 2006 –March2006

Project : Sap SD Post Production Support

Software : SAP R/3 4.7

Role : Order to cash production support team member

Employer : Deloitte consulting (INDIA) PVT.LTD

Client is the U S based multinational having plants and offices across the world

Exploring the frontiers of technology – pushing beyond conventional boundaries to create products once

thought impossible. Imagination is information racing at the speed of light through electronic devices,

microscopic light-reflecting polymers protecting skin from harmful solar rays, and adhesives helping

buildings stand firm above violently shaking earthquake ground

Responsibilities

• Provided functional support in the areas OTCof Sales and Distribution and MM

- for the Client users in America, EU, Asia Pacific and Australia.

• Tools used: Lotus notes for offshore issues and Ticket management.

• Same time for client communication

• Resolved Account receivable(AR) issues

• Handled various maintenance issues in SD, MM &FI

Employer name is : Vanguard Technologies (India) Pvt.Ltd Bangalore India.

Client name is : Samtel Color Limited, India

Duration : 9months From May 2005 to Dec 2005

Software : SAP R/3 4.6C.

Role : Logistics consultant & Post implementation Support Project Lead

Client is one of the largest Indian integrated manufacturers of a wide range of display devices like Color

and B&W TV picture tubes, tubes for avionics, medical. The Company has a market share of over 40% in

the domestic market and is supplying picture tubes to all the major domestic TV manufacturers including

multinationals. Client is having 2 company codes 6 Sales organizations and 3 distribution channels, 10

divisions and nine world-class factories and a turnover of approximately US $ 340 million per annum.

Responsibilities

Involved in every stage of Implementation in the project

Lead the sd team of 5

• Rebate processing

• Sales documents

• Developing new pricing conditions and Procedures

• Account determination

• Credit memo

• Value contracts

• Quantity contracts

• Batch Determination

• Credit Management

• Account Receivables

• Training the end users for better productivity.

• .Taken care of Helpdesk, solved post implementation issues.

Employer name is : Digisol Technologies pvt.ltd Pune India

Client name is : Visteon Corporation USA (CAPGEMINI)

Duration : 9 months. From Aug 2004 to April 2005

Software : SAP R/3 4.0b &4.6c

Role : SAP SD team member for Implementation in North America and Mexico

The client is a US based company operating in 25 countries in 6 continents. Visteon specializes in

providing integrated systems solutions to automotive manufacturers worldwide including vehicle systems

such as electronics, climate and interiors.

Other business areas include global aftermarket operations, which specializes in the automotive

aftermarket, and Float Glass, which supplies architectural glass to builders, powertrain, chassis and

exteriors. Client was spun-off from Ford Motor Company in 2000. As an independent company, is doing

business with all of the world's major automotive manufacturers. Client insisted on implementing latest

version of SAP.4.7 version world wide through phased manner

Responsibilities

• Involved in developing functional specifications and fields identification required for

implementation by interacting with US Core team and offshore team members. Regarding various

SD requirements.

• Configured the following

• Material determination

• Account group

• value contracts, quantity contracts

• Rebate agreements

• Pricing Procedures.

• Account Determination

• Sales documents

• Interface with other systems in the areas of Sales and Distribution Module

Employer name is : Bened software Private Limited Hyderabad India

Client name is : Murudeshwar ceramics Ltd

Duration : 30 Months from Feb2002 to August 2004

Software : SAP R/3 :3.1G in MM, SD, FI, using ASAP methodology.

Role : SD Consultant; Implementation and support project

As a consultant of SD module under took the AS-IS study, designed the TO-BE process, conceived the

conceptual design, presented the prototype, and completed the detail design, User training, documented

the business and technical scripts

Responsibilities

• Involved in the following areas of SD implementation

• Pricing – Created access sequences, condition types and pricing procedures.

• Configuration of various Sales documents types such as Order type, delivery type and Billing

types.

• Custom SD Document Types / Item Categories

• Custom Pricing Procedures.

• Configuration of rebate agreements.

Functional Experience

Employer: Balaji Ropeways Pvt. Ltd

Designation: Manager Liaison & Administration

Duration: September 1999 to Jan 2002

Responsibilities

• The job involves project management liaison with collaborators Dopplemayr Austria the world’s

highest number of Ropeway Builders & APTDC (A Govt of A.P Enterprise).

• Major work involves getting project approvals from Forest Department, AP Secretariat, and

District Collector & MRO.

• Overall administration of Branch office at Hyderabad.

Employer: Al shaihani paper Industries Oman

Designation: Sales Manager

Duration: Dec 1997–Aug 1999

Responsibilities

Overall responsible in running the company in profits, introduce new products

Employer: Maskati brothers& Co Bahrain

Designation: Sales Executive

Duration: June 1995–July 1997

Responsibilities:

The job involves promoting company products to 3 star and 5star hotels in Bahrain

• Report Competitor Activities to management

• Design and develop sales Promotions, Schemes and products to counter the same

Employer : Akhil farma pvt.ltd (A Group of FDC Ltd Mumbai) Hyderabad

Designation: Office Superintendent

Duration: Oct 1992–May 1995

Responsibilities:

• Overall Responsible for Region-II sales, Logistics Execution,

• Collections of Account receivables,

• Coordinate with production Dept Regarding Indent and Production forecasting.

• Prepare work segment every fortnight and Reconcile sales and stock

Employer: ARIHANT AGRO PRODUCTS LTD., a franchise of PARLE Mumbai

Designation: Sales Supervisor.

Duration: Feb 88 – Oct 92

Responsibilities:

• Identify prospective dealers for company product and develop dealer network Successfully

launched “Frooti “brand mango soft drink in coastal districts of AP

• Achievement: Drawn highest sales incentives in branch level

Employer: M/S ATARI FOODS (P) LTD.,

Designation: Sales Representative

Duration: June 86 - Feb 88

Responsibilities:

Responsible for appointing distributors

Successfully launch company products and improve sales in the given area

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