Resume - Marketing and Inside Sales J uly ****

Greg Kochanowsky 561-***-****

O BJECTIVE

I a m a reliable team player w ith top notch communication and closing skills. W ith experience

in accounts servicing, marketing and inside sales, my objective is a position as inside sales

a nd account servicing, w ith an opportunity to advance from w ithin to a leadership position.

S UMMARY

M y Communication, Sales and Marketing experiences and acheivements have lead to:

Increasing customer satisfaction and new business through courteous customer service.

B eating Sales goals, driving up customer sevice ratings and greater repeat/return business.

M entoring associates w ho required additional reinforcement, listening and closing skills.

W riting marketing script designed to build the customer base and increase sales and profits.

L istening for the prospects buying signals, overcoming rebuttals, and upselling a prospect.

R eaching top producer status w ith total sales revenues reaching over 1 million annually.

PROFESSIONAL EXPERIENCE

W ILLIAMS, BABBIT & W EISMAN, B oca Raton, FL 2008-2009 Marketing/Client Servicing

A s a provider of w orldw ide collection services, I w orked in marketing and client servicing. The

s ales objective w as to reach decision makers, demonstrate the on-line interactive customer

c ontrolled collection program, and request delinquent claims to begin the collection services.

As Marketing and Client Servicing Agent my duties and accomplishments included:

1. Calling outbound to increase business using corporate listings to produce leads and clients.

2. Demonstrating the companies’ web-based interactive collection softw are with prospects.

3. Negotiating collection fees with new clients and providing printed guidelines and agreements.

4. Review ing clients collection files weekly and reporting to them via e-m ail or by telephone.

5. Producing 2.25M + in collection placement sales and this culminated 60K+ in collection fees.

J KHARRIS & CO, D elray Beach, FL 2005-2008 Appointment Setter - Tax Resolution Services

T OP PRODUCER OCTOBER & NOVEM BER 2007, M ARCH 2008

A . Qualified or confirm ed callers’ appointm ents for free tax consultations or servicing.

B . Returned calls to e-m ail requests for additional inform ation, servicing or to make appointm ents.

C . Follow ed up on each lead for quality assurance purposes and made appointm ent confirm ations.

D . Revisited leads to call back and offer to schedule a 2nd appointm ent to start up new services.

E . Provided corporate HQ with custom er feedback to enhance client servicing and custom er sales.

VANGUARD CAR RENTAL INC., B oca Raton, FL 1998 - 2005 International Reservation Sales

M ILLION DOLLAR CLUB (7 YRS)1998-2004 ALAM O & NATIONAL CAR RENTAL AGENCIES

+ S erviced in bound customers' rate inquiries with the highest levels of customer satisfaction.

+ N egotiated rates and confirm ed reservations for Alamo Rent-A-Car and National Car Rental.

+ Processed International and domestic reservations that required a credit card paym ent for confirm ation.

+ C ertified in global geography, policies and procedures for all airport rental office locations.

+ Awarded Local Hero for going above and beyond the call of duty as a mentor and leader.

+ C ollaborated with corporate marketing managers to maximize effectiveness of sales data used to

f orecast employee production and consummation.

PROFESSIONAL AND EDUCATIONAL EXPERIENCE

P ALM BEACH COMMUNITY COLLEGE 1 996 - 1998 Student Assistant to the professor

A s an Assistant to the professor, my duties included horticultural demonstrations and mentoring, which

t ook place at the Eissey campus greenhouse and plant nursery grounds. The demonstrations showed

s tudents how to apply production and post production maintenance strategies in a plant nursery

e nvironment. In addition, I also assisted in the computer lab, with some students, using the LAND CAD

p rogram. This course involves learning to use the computer aided landscape design softw are, in order

t o create a workable layered blueprint.

F ASHION LANDSCAPING, Boca Raton, FL 1 985 - 1997 Manager/Trainer/Accounts Servicing

A s a service provider of a design, build and maintain landscaping service company, my efforts in

w orkmanship and client servicing helped to achieve company grow th. M y sales and marketing skills built

a s teady revenue and annual service agreements to over 85 clients. The services rendered managed both

r esidential and commercial properties, representing a vast range of property sizes. M y primary and

s econdary functions included quality control, crew training and office responsibilities, in addition to

m arketing and account development.

COMPUTER SKILLS

M S OfficeSuite & W ord, LAND CAD, Excel and Pow er point,M S Outlook and Prospect databases

EDUCATION

A .A. Communications (Honors Degree)

A .S. Environmental Horticulture Technologies

R esearch Paper, "Battle To Save The Florida Everglades", written to fulfill the honors degree requirements,

a nd is on file at Palm Beach Community College Library, Lake W orth.

CLUBS AND ASSOCIATIONS

P HI THETA KAPPA

M ILLION DOLLAR CLUB 1998-2004 ALAM O & NATIONAL CAR RENTAL AGENCIES

T OP PRODUCER AT JK HARRIS NOV. 2007 M ARCH 2008

LEAGUE OF AM ERICAN W HEELM AN - 100 M ILE CLUB

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