Samara D. Kendrick

***** ** **** ******

Miramar, Florida 33027

786-***-****

abnrin@r.postjobfree.com

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Objective: To enter an organization as a significant contributor, improving performance and profitability by

leveraging business experience, education, analytical skill, leadership and management abilities.

Summary of Qualifications

• 3 Years Contract Administration & Negotiation Experience

• 5 Years HR Generalist/Management Experience

• 5 Years Accounting Management Experience

• 8 Years Management Experience

• 6 Years Project Coordination Experience

• Budget Forecast Experience

• Use/knowledge of GAAP/accounting principles and procedures

• Research cost effective alternatives for office operation

• Self-motivated with the ability to meet strict deadlines within dynamic organizations

• Strong verbal and written communication skills; Professional demeanor

• Advanced skill in writing, interpreting, and communicating contractual obligations and requirements

• Exceptional collaboration between staff, vendors, other external sources while bridging company interests

• Highly organized and accurate; strong analytic reporting and presentation skills

• Strong computer proficiency (MS Outlook, Word, Excel, Power Point, Project, Access, Oracle, ADP, Kronos, SAP,

Crystal Reports, BOXI, QuickBooks, Adobe Suite, Siebel, Lotus Notes, Soft/Select Time, Internet, VPN Access,

ERP Systems)

Education

Nova Southeastern University Fort Lauderdale, Florida

Major- MBA Business Administration - Current GPA 3.3, Expected Graduation – December 2009

Minor-Finance

Indiana Wesleyan University Fort Wayne, Indiana

Bachelor of Science - Business Administration, GPA 3.34, Degree – December 2001

Employment History

Fragomen, Del Rey, Bernsen & Loewy, LLP (06/2007 – 11/2008) HR/Office Administrator

• Manage 2-5 direct employees/up to 44 indirectly

• Manage employee adherence to Firm/office policies and procedures and contribute to the Firm’s overall initiative to

consistently improve image internally and externally

• Analyze/Manage semi-monthly payroll (exempt/non-exempt), coordinate employee salary increase and bonus plans

• Manage all compensation, benefits, and compensation matters and updates

• Maintain all confidential employee records (ie: payroll reports, employee personnel/medical files, evaluations, etc.)

• Assist in decision making process regarding various HR matters

• Coordinate employee counseling (improvement plans) and disciplinary actions

• Manage annual Summer Associate/Intern program

• Update regulatory/labor law information and manage business, legal and professional licenses or certification

• Manage external/internal vendor contracts and price negotiations

• Manage and Administer PTO (Paid Time Off) benefits in addition to processing requests and adjusting schedules as

required

• Manage and coordinate recruiting, background checks, interview sessions, orientation, training, evaluation process,

terminations and exit interviews

• Access moral level; collect feedback and maintain positive working environment

• Counsel employees regarding HR policies and procedures

• Ensure compliance with State/Federal Employment and HR/Compensation Laws

Fragomen (Continued)

• Develop/recommend solutions to a variety of HR issues: staffing, compensation, benefits, employee relations,

performance management, employee development opportunities, orientation, training, etc.

• Manage and create ad hoc HR reports and analysis (ie: office headcount, team, and organizational charts, etc.)

• Negotiated vendor contracts (ex: new telecommunications system/upgrade, lease expansion, office

furniture/equipment purchases, etc.

• Manage office accounting and collections activities and communicate with internal corporate contacts.

• Manage monthly billing and closing activities (400k-600k monthly)

• Create, review, and approve client invoices prior to GL posting

• Manage local operating account; petty cash/report, bank deposits and reconciliation, wire transfer activities

• Manage AP processing activities of Executive Assistant, between local office and internal corporate contacts

• Assist Partner with major project to recoup ~ 200k in back payment from client bankruptcy filing (analyzing

information, creating ad hoc reports for outstanding invoices/payments due, reconciliation of payment posting and

communicating with external company contacts)

• Manage internal/Corporate activities regarding final approval for write off’s/write-downs, credits, reimbursement,

and invoice adjustments

• Review aged report and manage A/R & collection activities while coordinating efforts through corporate office

contacts (90-120+ days)

• Creation of various ad hoc reports to track expenses, team billing/goals, budget variance (P&L vs. Budget), and

cost analysis

• Review monthly P&L, trend analysis with Partner to increase profitability and reduce inefficiency in monthly

expenditures

• Monthly review of GL trial balance detail to ensure accuracy, track, and control spending

• Manage, direct and implement business process strategies and objectives to improve internal efficiency and service

quality

• Manage employee adherence to Firm/office policies and procedures

• Manage semi-monthly payroll (exempt/non-exempt), coordinate employee salary increase and bonus updates

• Manage employee payroll and benefits (Medical, Dental, Vision, 401k, Flex-spending, etc.)

• Manage external/internal vendor contracts and price negotiations

• Negotiated contracts for new telecommunications project/upgrade, lease expansion and additional space, contract,

office furniture/equipment purchase, etc

• Manage and coordinate recruiting, background checks, I-9 verification, interviewing activities, new orientation,

training, evaluations process, and exit interviews

• Assist employees and Managing Attorney’s with employee relation and conflict resolution/HR issues.

Equitrac Corporation (06/2006 – 06/2007) Contracts Administrator

• Direct report to Equitrac CFO: operate independently using creativity, and problem/conflict resolution skills

• Analyze contracts, and potential sales revenue opportunities in addition to processing and analyzing information

• Manage miscellaneous accounting activities/contract auditing/maintenance: include analyzing and extracting data;

billing & collections activities (AR), account adjustment, cancellation, credit/debit memo’s, tax, and month-end

close activities within Equitrac Finance department

• Ensure potential revenue maximization through the creation of reporting/standard operating procedures

• Business Development/Building renewal revenue stream (Generated ~ $220/k)

• Analysis & Resolution of contract issues, in addition to verification of data integrity/reconciliation

• Manage IT contract renewals for reoccurring technology software and/or hardware maintenance contracts

• Manage internal/external client communication to preserve and enhance Equitrac’s company image & ensure

favorable long-term relationships

• Primary point of contact for senior level managers and external organizations to include: Equitrac Corporate

Attorney, VP’s, Directors, Senior Management, Channel Partners, as well as internal/external customers

• Provides collaborative assistance to Equitrac Marketing, Customer Service Center Management Team, in addition

to direct/indirect Sales team

• Provides leadership/direction to Jr. Accountants, Collections and Sales Team with relation to client account, billing,

contract, and commission issues

• Maintain Oracle database while spearheading company efforts to renew expiring contracts

• Project Coordinator for Oracle upgrade (10.7 to 11i)

• Manage proper document control and accuracy while resolving inconsistencies in contract data/systems

• Initiates internal/external communication regarding contract negotiation, terms, and conditions

Sales Commissions Analyst

• Manage commissions operation while working with cross-functional teams (HR, Finance, Sales Operations, and IT).

• Manage Commissions analysis, payroll, and ad hoc reporting for company’s (International) sales force

• Worked with Controller /IT Manager on various ad hoc reports, month end commissions close/projects

• Manage commissions compensation plan ensuring compliance, and accurate/timely payments

• Manage sales team monthly commission reconciliation

• Oversee company assets with relation to commission payment on multiple sales compensation incentive plans

• Manage corporate commission compensation communication

DHL Express/Mentor 4 (07/2005-12/2005) Lease Contract Administrator/Temp. Project

Coordinator

• Coordinated contract activities within DHL legal department, through vendors, and internal staff concerning

contractual language, standards, process, terms and conditions

• Managed cross-functional activities while earning DHL Management confidence through reliable follow through and

clear communication

• Managed functions independently, with little or no supervision while maintaining Business-to-Business sales,

marketing & negotiations

BellSouth Telecommunications (11/2002-06/2005) Account Executive/Sales

• Coordinated peer developmental process, training, and process improvement strategies

• Developed and instructed Sales Team members on procedures regarding retention of telecommunication products:

wireless, voice, (DSL) data/internet, and entertainment/satellite services

• Managed resolution of escalated client issues pertaining to sales, service, billing, and collection issues

Verizon Communications (01/2000-10/2002) Network Operations Dispatch Lead

• Managed and coordinated activities internally and externally between dispatch, outside plant, central office

technicians, area supervisors, and regional managers

• Facilitated department wide communication, planning, and operational strategies by participating in daily

management meetings and conference calls

• Managed employee career development and training needs in addition to creating technical matrix and training tools

• Managed and coordinated process improvement/studies, root cause analysis, to increase employee productivity.

• Managed HR functions (i.e.: documented personal leave, sick, and vacation information for non-salaried employees,

and coding employee productive activities)

• Maintained time sensitive documents and database managed information; used internal computer systems in a multi-

functional environment

• Managed and performed internal/external customer contact activities, in addition to ensuring the timely restoration of

telecommunication service (voice and data products)

• Managed restoration activities between cross-functional departments in effort to achieve quality control/ department

objectives

• Project coordination (wholesales markets, network operations)

Manufacturing companies/various positions while attending college (2/1995 - 01/2000)

U.S. Navy/Active Duty (01/1991-01/1995) Office Manager/ AG3

• Manage allocation of office budget/GL, journal entries, and monthly statement

• Manage command/government funding as related to purchasing and coordinating yearly inspections of accounting

records

• Manage all day-to-day office operations including: staff management, inventory control, and purchasing of office

supplies

• Ensue proper handling of confidential military publications and documents.

• Provide guidance, direction, and management of administrative military personnel regarding: training, benefits,

HR/ Admin and safety issues

• Support foreign Military Officers utilizing Okinawa US Naval detachment facilities

References Available Upon Request

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