Infosys Technologies Limited Employee Resume

RESUME

PERSONAL DETAILS

NAME : Sheetal Govind Sharma

ADDRESS : **** ******* **,

Apt 512,

Bentonville AR 72712

USA

NATIONALITY : Indian

CURRENT OCCUPATION : Programmer Analyst

EDUCATIONAL BACKGROUND : B.E (Computers)

PASSPORT NO. (VALID UPTO) : F3782614 (19 Jun 2015)

VISA DETAILS : Valid L2 (till 2011)

COMPUTER LANGUAGES KNOWN : VB.NET, C#, Familiar with VB and XML

WINDOWS 98/2000/XP

OPERATING SYSTEMS :

SQL SERVER 2000/2005

DATABASES WORKED ON :

TOTAL WORK EXPERIENCE : 5 years 8 months

INFOSYS WORK EXPERIENCE : 8 months

EMAIL : abnri8@r.postjobfree.com

PHONE : 001 720-***-****

DETAILS OF THE PROJECTS WORKED ON

01 Project Name GIFT Regulatory Change

Client SSE

Description of the project

As an energy supplier, SSE’s role is to take responsibility for Customer Services like Meter

Reading, Billing, Invoicing, bill distribution, bill collection and customer care. House moves is a

type of customer service request received by SSE’s customer care - call centers.

Various customer service functions include finding details of current account if the customer is

not new to SSE, capturing or estimating meter readings for the date of move, selling additional

services, loyalties/affinities on the call, scheduling visits or appointments

Role : Module Lead

Responsibility : Handled the Visit module of the application with a team of 04 SEs. Major

responsibilities were to assign the tasks to the team and review the code.

Also co-ordinate with the onsite team and provide update on progress.

Duration : 4 months (October 2008 – January 2009)

Hardware : Windows Servers

Software : Microsoft .net 2.0 (c#) windows application, SQL Server 2000

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Infosys Technologies Limited Employee Resume

02 Project Name Microsoft – Operations Workbench

Client Microsoft

Description of the project

OW application provides operational services to its clients that include billing solutions and

headcount allocation. To provide easy-to-use reporting for analysis the application is also linked

to a data warehouse. Together this application provides better visibility of MSN’s business

operations to MSN’s top management.

Role : Module Lead

Responsibility : Requirements analysis, Making Technical & functional specifications,

Coding & Unit testing.

Duration : 21 months(Nov 2006 to July 2008)

Hardware : Windows Servers

Software : Microsoft .net 2.0 (asp.net, c#), SQL Server 2005, SSIS, SSAS and

Proclarity

03 Project Name CRM(Customer Relationship Management)

Client Citigroup

Description of the project

Customer relationship management is a project which is used by Citigroup to keep track of their

various customers. In CRM, the Deals management module keeps track of all the deals which

Citigroup gets and processes these deals.

Role : Senior Software Specialist

Responsibility : Interaction with clients for requirement gathering and analysis, Coding and

testing.

Duration : 4 months (Aug 2006 to Nov 2006)

Hardware : Windows Servers

Software : ASP.NET, C#, SQL Server 2000

04 Project Name PROPEL – Decision Making Tool

Client Patni Computers Ltd

Description of the project

This system developed in consultation with McKinsey to improve the operating efficiency of the

company through various reports which helps the management to take appropriate decisions. This

system takes data from various systems like Project Management System, People soft finance and

HR systems, ARMS (Attendance, Recording and Monitoring system) etc. processes this data and

gives various report to the Management for taking important decisions.

Role : Software Engineer

Responsibility : Interaction with McKinsey team for requirement gathering, analysis,

coding and testing of various reports.

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Infosys Technologies Limited Employee Resume

Duration : 1 year (Aug 2005 to Jul 2006)

Hardware : Windows Servers

Software : ASP.NET, C#, SQL Server 2000

05 Project Name ePMS [Project Monitoring System]

Client Patni Computers Ltd

Description of the project

Project Monitoring System (PMS) is a powerful time saving software product for monitoring your

project and setting up schedules for the project. It involves Project Estimates, capturing Actual

Efforts, capturing Data for Quality Control (QC) analysis, tracking Bugs with Bug Tracking

System (BTS), Metric Reports, supported with many weekly and monthly reports.

ePMS is the primary source for Customer billing for Patni.

Role : Software Engineer

Responsibility : Involved in Coding, Testing of Project Estimates module, SQA-Tool

which was used by SQA. Also developed various weekly and monthly

reports which were used for QC analysis.

Duration : 1 Year (June 2004 to July 2005)

Hardware : Windows Servers

Software : ASP.NET, VB.NET, SQL Server 2000

06 Project Name Media Net

Client Times of India

Description of the project

Features of this application include a complete automation of all advertisement requests made by

customers through agents. This takes into account the level of importance of customers and

agents. It considers all the probabilities arising due to the uncertainties of articles to be published

and references of these articles for which the advertisements are made from all across the India for

different articles.

Role : Software Engineer

Responsibility : Development of Business Logic for the application.

Duration : 5 Months

Hardware : Windows Servers

Software : C#, ASP.NET, SQL Server 2000

07 Project Name Order Management Site and Work Flow Automation

Client Boston Scientific, USA

Role : Software Engineer

Responsibility : Development of the infrastructure and then integration across the forms.

Designed the admin page and also part of the employee inbox..

Duration : 6 Months

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Infosys Technologies Limited Employee Resume

Hardware : Windows Servers

Software : VB.NET, SQL Server 2000

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