Project Manager Management

Dale Sulak, MPA, PMP

Senior IT Project Manager

Phone – 850-***-****

E-Mail – *****@********.***

CAREER SUMMARY

Over 25 years of directing and managing cross-functional teams of technical experts to implement and analyze systems,

domains, and processes to facilitate the implementation of enterprise and infrastructure improvements. Mr. Sulak is

recognized for his leadership in project planning, scheduling, monitoring/controlling, implementing, and issue and risk

management. Proven record developing solutions that improve efficiency of IT and business operations. Extensive

experience in all phases of the SDLC. Educated to Master’s Level, PMP Certified, and proficient in DoD, Mil -Specs,

CMMI, and IEEE Standards.

KEY CAPABILITIES & ACCOMPLISHMENTS

Senior Level Manager – Managed program and project resources, conducted program reviews, and managed

development teams to accomplish web-based applications

Management Methodologies – Proficient in several big five firm methodologies, Rational Unified Process,

IEEE/ISO standards, CMM best practices, and PMI PMBOK

Systems Analysis / Design – Led Florida State Law Enforcement Agency through complete project life cycle

(Develop ITN, Conducted Vendor Selection, Managed requirements analysis phase, Managed Implementation

Phases, Managed Vendors, Maintained Program Budget and Schedules, Systems Detailed Design, and

accepted / signed off on deliverables)

Change Management – Led a team of change experts at the 7 FDLE Region Operational Centers and major

counties to prepare the user community for the changes that would be caused by the implementation of the

FALCON System; also lead the Process Re-Engineering engagement for the North Carolina Department of

Revenue Tax Division

Strategic Assessment and Planning – Performed Field Study/Research and delivered IT Assessment and

Strategic Plan to the Florida Department of Military Affairs

System Procurement and Exchange – Led developing, testing and procurement efforts for multi-million dollar

purchases of aircrew equipment for USAF Tactical Air Command; participated in the exchange of US

technology with foreign governments

Instructor - Taught Organizational Theory and related subjects for the Air Forces Total Quality Program.

Facilitator - Traveled the state of Florida facilitating JAD sessions to collect system and business requirements

for FDLE’s FALCON Project

Facilitated Total Quality Teams to develop continuous process improvements in their organizations. Received

facilitation certification certificates from USAF and Okaloosa-Walton Community College facilitation courses.

Sr. Project Manager - Patient Reporting Investigation Surveillance Manager System, a State Health Agency,

successfully delivering the application on time, budget, and scope, while exceeding user expectation

Sr. Project Manager - Developed lean processes that allowed the NC DOR, Fuels Tax Division to move from a

paper process to an automated application driven process. Process included the reception of e -filing, e-

collection of taxes, identifying tax fraud, and investigation and collection of penalties.

Sr. Project Manager - Integrated Criminal History System for State Law Enforcement Agency – successfully

led project from pre-solicitation stage, procurement, completion of requirements gathering in Phase I, meeting

all milestones. Worked with design teams in Phase II to deliver the working model (Architectural St ructure)

for the proposed system and the Detailed Design for Phase III

IV&V- Provided consulting service to the Technical Review Working Group for the Department of Children

and Families’ SACWIS, Department of Labor’s UCTAX project, and Division of Retirement’s RIM project.

Program Manager - Planned and carried out materiel and systems tests for the Department of Defense, United

States Air Force for laser and anti-gravity equipment amounting to over $100 million.

Principle Consultant - PriceWaterhouseCoopers Global HR application (SkillSet) – successfully performed the

duties as Business Analyst Consultant leading the design team of a Human Resource (HR) project interface

(Global PeopleSoft Application)

Strategic Planner and Sr. System Analyst - Information Needs Assessment for the Florida Department of

Military Affairs – resulting in an innovative Strategic Plan for Information Resources, incorporating Business

Process Re-Engineering and Total Quality Applications. Subsequently the Florida Information Res ources

Commission adopted concept for use by all state agencies.

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PROFESSIONAL EXPERIENCE

2008 – 1 April 2009

AT&T Consulting

Senior Project Manager – Army Corp of Engineers’ (The Corp) System Refresh Project –

CONUS

Enterprise PC Refresh of The Corps’ 55 Divisions with in CONUS and Puerto Rico (approximately 35,000

PCs).

Assigned the responsibility as the Project Manager of the Omaha Division.

Responsible for establishing relations with the Division’s Command Staff, Senior Regional Information Of ficer

(SRIO), Regional Information Officer (RIO), and Computer Resource Manager (CRM).

Responsible for completing the pre-site deployment processes, establishing work area for Dell technicians and

establishing local procedures for acceptance of shipments, storage, and security.

Responsible for the acceptance, reconciliation, and security of refresh assets from Dell (1,200 PCs Plus

peripherals).

Daily operations consist of: 1) Identifying local issues, resolution of those issues at the local level when

possible, and elevating those issues if not resolved, 2) Act as the conduit between the Client, LMCO and the

Dell, 3) Project Scheduling, and 4) provide daily reports to the Army Corps of Engineers – Information

Technology (ACE- IT) Services Leadership, security of assets.

Coordinate the Refresh activities of the District Office and the 65 remote sites that spans across 12 states.

Perform close out of the site and prepare to be deployed to the next location.

Position requires a Top Secret Clearance due the accessibility of classified materials.

2007 – 2008

Independent Contractor

Subject Matter Expert for Process and Documentation – Tallahassee, Florida 2008

SME on the 911E Feasibility Study for the Florida State Legislature.

Created information gathering instruments to be distributed to all wireless service provides that conduct

business in the state of Florida

Provide document outline and time lines to the project owner and Board

Define, monitor and control the repeatable processes required to comple te the Feasibility Study

Author portions of the Study

Business Development 2007-2008

Marketing an off the shelf software implementation services

Designed Marketing Brochure, formulated the Go to Market Strategy and produced the Business Plan

The market for the application includes all state health department’s division of epidemiology in the United

States

2000 – 2007

Advanced Systems Design (ASD)

Senior Project Manager – Tallahassee, Florida

Patient Reporting Investigation Surveillance Manager (PRISM) 2006-2007

Delegated complete responsibility for the Patient Reporting Investigation Surveillance Manager (PRISM)

System, State Health Agency; lead, develop, and oversaw the detailed project timelines, deliverables, resources,

tasks, dependencies, cost estimates, and effort required

Developed the project using the Rational Unified Process

PRISM was developed as a management tool that replaced a surveillance application, designed the modules

and developed the processes

Implemented process to integrate application with CITRIX.

Developed a Scope document that distinctly defined the bounds of the project and implemented a Scope

Change process to provide cost analysis, scope approval, and tracking of submitted scope changes

Facilitated the development efforts for the Working Model and Detailed Systems Design

Developed a comprehensive Work Breakdown Structure to define the tasks of the project and estimated the

cost for the completion of each iteration of the Rational Unified Process

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Identified resource requirements and ensured that resources were available just in time.

Produced Statements of Work for Consultant staffing, conducted interviews, and hired required resources Just -

In-Time as the project progressed

Worked closely with project owner and champion to ensure that the application met the needs of the user

community

Ensured all plans and documentation met the size and complexity of the project

Provided reports to the PMO and communicated/escalated project related problems to IT Governance

Successfully delivered the application for the Division of Immunization on time, budget and scope

Key success factor for the project’s delivery was the use of the Rational Unified Process, SQL Server 2005, and

primary programming language was VB .Net 2.0

Senior Project Manager – North Carolina, Department of Revenue –

Tallahassee, Florida 2005-2006

Conducted a Process Reengineering Project for the North Carolina, Department of Revenue, Division of Fuels

Tax; developed processes that allowed the division to move from a paper processes to an automated application

driven processes

Possesses an in-depth knowledge of Change Management, Total Quality, and Lean Sigma

Process included the reception of e-filing, e-collection of taxes, identifying tax fraud, and investigation and

collection of penalties, which required the skills to manage project that would develop new process workflows

and implement change management to ensure acceptance of the new processes

Task Lead – Department of Labor – Tallahassee, Florida

Developed Data Dictionaries for a State Department of Labor’s Oracle Data Warehouse

Wrote Report SQL queries to match the results of those produced by the primary application

Lead the developed effort to interface between the application and DMS’s Jobs database

Senior Project Manager, Florida Department of Law Enforcement – Tallahassee, Florida

Multi-million dollar Enterprise Resource Planning 2000-2005

Spear headed a statewide procurement for a $34 MM enterprise project that interfaced wi th the state’s Court

System, Sheriff Offices, Police Departments, Regional Operations Centers, Department of Corrections, and

Department of Juvenile Justice. The effective and efficient use of resources increased critical data response

times to the Florida Criminal Justice System and collaborating entities

Established the requirement that all vendors awarded contracts would have a SEI CMM minimum of level 3

The platform used J2EE and Java as its primary programming language

Coordinated all efforts and documentation for the procurement process – to include the development and

release of the Request for Proposal, conducted the bidders conference, established a team to accepted and score

the proposals, and conducted the award

Developed a comprehensive Work Breakdown Structure for each phase and subproject of FALCON

Developed MS Project plans for each project within the program to ensure tasks completed on time, within

budget, and pert chart milestones were in the proper sequence; MS Project Plans included data migration,

micro film conversion, data cleansing, and replacement of the legacy AFIS

Produced Statements of Work and conducted the hiring process for project staffing

Managed the vendor that was responsible of requirements gathering; traveled the state facilitating JAD sessions

to collect system and business requirements

Approval authority for documents and application development at each stop gate and milestone

Initiated a Quality Program to identify the major deliverables, completeness and correctness criteria, quality

control activities, quality assurance activities and conducted structured walk-thru of all major deliverables

Implemented an Issues and Risk Program to identify, log, analyze, mitigate, and track issues and risks

Conducted and facilitated meetings, round tables, and conference sessions with internal and external

stakeholders

Maintained fiduciary responsibility for agency in vendor and contract management

Responsible for Risk and Issues Management

Brandt Information Services, Inc. (BISI), 2000

Senior Project Manager – Tallahassee, FL

W eb Applications Development

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Successfully performed as Senior Project Manager, overseeing four concurrent web -based applications using

Active Server Pages, VB Applications, Oracle Database, and scanning technologies

Managed the EASIIR project at Department of Environmental Protection, subsequently awarded the Davis

Productivity Award

Initiated code and peer reviews to ensure coding standards were maintained on all projects

Developed four project plans and ensured successful delivery, timeline, and budget constraints were met

PriceWaterhouseCoopers, LLP (PWC) 1998 - 2000

Principal Consultant – Tallahassee, FL

Applications Development

Successfully performed the duties as Business Analyst Consultant leading the design team of a Human

Resource (HR) project interface (Global PeopleSoft Application)

Coordinated efforts to develop the formal specifications between three project teams: Project Orbit (an Oracle

development) Recruitment Tracking System, and New Hire Database Project

Worked with vendor and other project members to identify database field mapping

Developed security and controls of the PRISM application and addressed risk management and mitigation

associated with system security

Facilitated resolution of identified FTP usage obstacles related to exchanging data among different recruitment

systems and coordinated proper global network resources to resolve it

Performed Business Process Engineering Analysis of HR application’s workflow processes

Developed and published system automated management reports using Seagate Crystal Reports

Designed architecture allowing a Crystal Info Server to write an instance of the periodic reports to Lotus Notes

Views enabling users to access reports through Human Resources application navigator

Worked with Business Development Manager to develop business opportunities in State Government

Proactively sought business development opportunities

Principal Consultant – Tallahassee, Florida 1996-1998

IT Project Monitoring (IV&V) – State of Florida Executive Office of the Governor

Performed IV&V and IT monitoring of three major information system projects (valued at over $60 million)

for the State of Florida. Projects included Unemployment Compensation Tax Project (SAP environment), State

Automated Child Welfare Information System Project, and the Reengineering Improvement Modernization

Project for the State’s employee retirement system

Mentored the Project Managers and their Staff Members on Software Requirements and Development

Provided independent assessments to the executive Office of the Governor, the legislative and state agency

heads on the overall effectiveness and efficiency of the developmental and management aspects of the projects

Monitored all aspects of the monitored project’s life cycle from the project’s inception to its completion

Followed methodologies used by big five firms (Andersen Consulting, KPMG, Coopers & Lybrand, and

Deloitte & Touché) performing work in the Public Services arena. The State of Florida Office of Planning and

Budget subsequently extended the project-monitoring contract and modified the statement of work scope to

emphasize process improvement and use of industry ‘Best Practices’.

Senior Associate – Tallahassee, Florida 1997-1997

Effective Software Project Management Seminar – State of Florida Technology Officer

Co-developed and presented a three day Software Management Seminar for 100 State of Florida CIO’s and IT

experts, sponsored by The Year 2000 Task Force

Presented State agencies a seminar from the perspective of how agencies could execute prudent management

practices to solve the Y2K compliance problem

Delivered the following course material: People Capability Maturity Model (P -CMM), Software Acquisition

Risk Management, Software Configuration Management, and Team Assessment and Building

Actively worked with Business Develop Manger, produced proposals for numerous procurements

Associate – Tallahassee, Florida 1996-1997

Strategic Management Seminar – State of Florida

Co-developed and presented a one day Strategic Management Seminar for State of Florida employees.

Seminar focused on Strategic Assessment, Strategic Planning, and Strategic Execution

The seminar was presented from the perspective of a Florida State agency’s need to assess its current state, plan

to meet its mission, estimating the required funding, and effectively execute the funded programs

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Instructed the following portions of the seminar: Methodology of an Assessment, how to conduct:

Performance Audit, SWOT Analysis, GAP Analysis, and apply its associated metrics

1995 – 1996

State of Florida, Tallahassee, FL

Department of Military Affairs (DMA), St. Augustine, Fl

Senior Systems Analyst – Tallahassee, FL

IT Assessment and Strategic Planning

Conducted an Information Systems Needs Assessment and writing a new Strategic Plan for Information

Resources while integrating Business Process Reengineering and Total Quality methods

Assessed DMA’s requirements for local and wide area networks, mainframes, persona l computers, remote

connections, video teleconferencing, data protection, and associated staffing

Developed a requirements traceability method and co-authored the Strategic Plan for Information Resources

Management

Briefed the assessment results to the Florida Information Resource Commission (IRC) with subsequent

approval and implementation taken statewide

MILITARY EXPERIENCE

UNITED STATES AIR FORCE 1974 - 1994

Division Chief

Program Manager – USAF Tactical Air Warfare Center

Program/Project manager of all life support acquisitions for the Tactical Air Force

Personally responsible for 12 individual projects over the eight years at the Center and managed resources that

completed 22 additional projects

Analyzed requirements, developed acquisition strategies, evaluated technical solutions, planned out-year

budget inputs, and planned and conducted operational tests

Tested and delivered the PRC-112 Survival radio to the USAF

Planned and conducted testing that formed the basis for procurement decisions worth $100 million on laser

protection and anti-gravity equipment

Worked with contractor at Boeing’s facilities and test locations to solve problems with hardware

Responsible for testing and delivering TRI-WARS into the USAF inventory, due to resource constraints,

conducted the projects in a shared resource or matrix environment

Attended quarterly system review meetings at Boeing with the maturity, judgment, and authority to recommend

continuation of the TRI-WARS projects

IT Administrator

IT Administration and Implementation – USAF Tactical Air Warfare Center

Planned and installed a local area network (LAN) while working as a board member of the Computer Systems

Working Group. This required the installation of NetWare and other software on over 30 systems, acquisition

of new computer systems, and management of the LAN account

Designed and wrote an Access data base application to be used by the computer board members, which allowed

tracking of users and personal computers on the network

Experienced in using IBM PC, Sun Work Station, and IBM Mainframe

Maintenance Supervisor / Flight Safety Officer

Command and Control – USAF, 37th Tactical Fighter Wing, 37th Aircraft Generation Squadron

Program Manager of the largest electronic defense suppression component in the free world, three aircraft

maintenance units (72 aircraft) and over 750 personnel

Responsible for material valued at over $596,000,000

Ensured that scheduled work was completed by qualified people

Monitored work force availability to ensure scheduling was tailored to maximum capability

Briefed senior staff daily on total spectrum of maintenance activities

Authored key portions of and evaluated maintenance’s worldwide mobilization plans

Coordinated the sharing and use of technology with the West German government during this deployment

Academic – U.S. Air Force

Taught Organizational Theory and related subjects for the Air Forces Total Quality Program

Developed and taught Total Quality Curriculum

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Facilitated Total Quality Teams, lead quality teams to develop continuous improvement processes in their

organizations

Developed and provided in-depth training in land and sea survival, life support and egress systems.

Performed in-flight instruction and evaluation to pilots newly assigned to center thrust/fighter aircraft

EDUCATION

Masters of Public Administration, Organizational Theory

Golden Gate University, San Francisco, CA

Bachelor of Science, Computer Science

University of West Florida, Pensacola, FL

Bachelor of Business Administration, Business Management

Texas A& M University, College Station, TX

PROFESSIONAL TRAINING

PMI PMP Certified Team Leadership Concepts to SDLC and Project

Management

U S Air Force Total Quality Facilitator Course

USAF TAWC Program Manager’s Course

Summit-D Methodology

Ascendant Methodology USAF Command and General Staff College

OWCC Total Quality Facilitator Course US Marine Corps Command and Staff College

Cost Analysis & Control Zero-based Accounting

CIS Design / Implementation / Migration Change Management

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