Customer Service Assistant

Kate Soileau

Southern Pines, NC ***** 910-***-**** ***********@*****.***

Objective Seeking a permanent position within a dental office bringing the following skills and

attributes; extensive experience working with the general public, and the dental office

environment, interface well with others at all levels including patients, customers,

children, and professionals. Caring with a strong work ethic with excellent interpersonal

communication, customer service, and office support skills.

Dental Assistant / Clinical Coordinator

Experience

December 2008- Current Carolina Dental Sleep Center Southern Pines, NC

Assisted the dentist with patient care. Wrote up pt. charts.

Took photographs, models, and digital panorex on patients

Prepared and cleaned patient rooms, Wrote up patient charts. Wrote lab slips, and

prepared cases for the lab.

Scheduled and confirmed patient appointments

W rote and filed insurance claims

W rote and sent thank you letters to referring doctors

Dental Assistant

July 2007 - May 2008 Dr. Edward Paris DDS, Endodontist, Columbus, GA

Assisted Doctor with root canals and surgery procedures

Took digital radiographs and measured canals

Dries canals and placed temporary fillings

Cemented temporary crowns

Instructed patients on procedures and post operatory instructions

Cleaned and sterilized treatment rooms

Sterilization

W rote up patient charts

Dental Assistant

2004-2007, James R. Miears, D.D.S., P.C., Fairbanks, AK

Assisted the dentist with procedures including crown, bridge, and veneer

preparations, resin and amalgam fillings, and emergency procedures.

Duties included setting up and cleaning up patient rooms, taking and developing

dental radiographs, placing the rubber damn and retraction cord, fabricating and

cementing temporary crowns and bridges, removing temporary crowns and bridges and

preparing the tooth for final cementation, taking and developing photographs for esthetic

cases, taking and pouring up alginate impressions, taking bite registrations and face

bows, trimming and finishing models, fabricating bleach trays, mouth guards, and stints,

waxing up teeth on models for bridges, writing up patient charts, entering treatment

plans, writing up lab slips and sending impressions to the laboratory, and giving patient

home care instructions after treatment.

When needed, administrative duties included calling patients about appointments,

answering phones, setting up appointments, checking patients out after treatment using

the Dentrix program.

Education University of Alaska, Fairbanks, Fairbanks, Alaska

2004-2007

Associates in Applied Science in Dental Assisting

References References are available on request.

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