Engineer Quality

Leona L. Pool

Smithville, TN *****

Home: 615-***-**** Cell: 616-***-****

Email: *****@******.***

CAREER SUMMARY:

More than 8 years experience in Supervision, 20 years Quality Control, (including Supplier /Customer Quality).

I am able to manage complex projects from initial design concept through finalization, with demonstrated

aptitude and creativity in analyzing and solving problems. I am a hands on type of person, who loves a good

challenge when it comes to difficult situations.

I have worked with and am extremely familiar with:

Metal: Fabricated, Steel, Rolled, Aluminum, Sheet Metal-Stampings, Fasteners, Screw machining,

Welding,

Castings, Chrome Plated, Paint, E-coat and Powder coat.

Plastics & Rubber: Injection Mold, Blow Mold, Form-Vacuum & Thermo, Painted and Chrome Plated.

Wood: Rough sawed and planed. Cabinets, floors, walls, doors and most all building construction .

PROFESSIONAL/MANAGEMENT SKILLS:

Scheduling, Payroll, Invoicing Organization & Time Management

Hands-on Proactive Approach Equipment Purchasing

Product planning responsibility Strategy development exposure and responsibility

Theory of constraints (TOC) Computer Programs; Microsoft Office,

Customer/Client/Supplier Liaison Outlook, Project, Mini Tab, Power Point,…

Startup of a new business or plant Engineering involvement in the launch of a

Total Quality Management (TQM) new plant

QUALITY SKILLS:

Familiar with ISO, QS & TS Standards PPAP Documentation, Control Plans, Flows, Gage

Process Auditing and SPC Tracking R&R, Statistical Data

APQP / APOP Process Quality Liaison

Risk & Opportunities (Customer & Supplier) QES Cost Reviews

Improving/Process Reviews for Welded Continuous Improvement

Assemblies Statistical & Quantitative Data Collection

FMEA, PFMEA,DFMEA Process Training

Process Design/Analysis CAPA’s, CAPA Plans

8-D’s, PPSR’s, Root Cause, CAR’s 6 Sigma

Material & Vendor Certifications Parts Audits, SPC, Control charting

Parts Selection Analysis Close tolerances

Receiving Inspection, Final Dock Audits Shipping & Receiving

MANUFACTURING SKILLS:

GD&T, Blueprints, Analyzing CAD Models Visual Controls & Status Reports

Program / Run CMM using Creating / Updating Work Combination / Instruction

PCDEMIS Interface Worksheets

Process Procedures / Standards / Time Studies / ANSI Timelines &

Improvements Documentation

Automated & Manual Assembly Assembly Operations / Volume Production

Stamping & Sheet Metal Product Cost Estimates

Class A Surfaces Lean Manufacturing, JIT, Kaizen, Kanban, SMED,

Good Manufacturing Practices (GMP) Design Analysis, DOE

Equipment Specifications / Analysis Welding & Tooling Specifications and/or Standards

Tooling Poke-Yoke Features Traceability Matrix

Manufacturing Control Plans

WORK EXPERIENCE:

6/08-Present Private Consulting, Smithville, TN Quality Engineer, Document Control Specialist

PPAP documentation ie; completing, reviewing & submitting.

TS coordinator

Process audits/reviewing & training

Lean manufacturing/ Continuous Improvement Techniques

5S, 5Y and 8D’s

Supplier Liaison-set-up, reviewing and organizing supplier base

APQP Initiator

1/07-5/08 Foutch Industries-Coating Facility, Smithville, TN Sr.QE, ME, Document Control Specialist &

PPAP Coordinator

TS originator

Process audits/reviewing & training

CAR’s, PPSR’s, 8D’s, root causes

PPAP documentation ie; completing, reviewing, training and implementing.

Customer and Supplier Liaison

New product launch administrator -APQP

Shipping & receiving.

1/06-9/06 Personal time- My mother had a stroke and my father was diagnosed with cancer so I moved in

and helped them until another family member took over.

Troy Tech & Aerotek- Grand Rapids, MI-Contract house-I have completed many assignments

6/01-12/05

for as: a Quality Manager, Customer/Supplier Quality Engineer, Quality Engineer and an

Industrial Engineer.

Support of plant modifications, calculations, design basis evaluations that either improve

the performance/reliability of systems/components or minimize the operating and

maintenance costs.

Worked directly with Engineering, Materials, Floor Quality, & Production to involve

appropriate personnel by; conducting analyses, new product floor plans, devising

action plans, and implementing/monitoring those plans.

Initiated meetings with the customer, supplier, or other applicable internal resources

involved in the programs.

Used discretion, judgment, & experience to determine when to initiate continuous

improvement efforts.

Completed weekly process audits, improvements, performance reviews, & process

training when needed.

Attended meetings regularly ie; DFM, 5S, VBS-BBS, APQP, MRB, etc., as required.

Investigated and analyzed Quality issues and brought departments together to effectively

resolve problems, followed up with corrective actions (CAR’s), 8-d’s, and/or

PPSR’s

PPAP documentation ie; completing, reviewing, & approving.

Updated Pfmea’s, control plans, & flow charts when needed.

Updated all bulletin boards/ boundary boards daily.

Verified material and process certifications for compliance with customer requirements.

Supervised inspection/auditors of groups of 5-12 at several locations at one time.

Monitored performance of suppliers’ jobs using statistical & quantitative data (PPM

level, inspection accuracy), established supplier compliance audits, product

conformance evaluations, & product failure analysis.

Intier/Dakota- MI,ASC- MI, GM-MI, Lear-MI, Batts-MI, StarCade-MI, Cascade Engineering-MI,

Vickers-MI, Great Lakes Fasteners-MI, AutoCam-MI, Solar-IL, “Q” Services-MI,

L&W Engineering-TN,

11/99- 5/01 Delbar Products, Crossville, TN- Customer/Supplier Quality Engineer

Customer and Supplier liaison used independent judgment to determine how and when to

obtain relevant information and meet customer needs, including: attending mold trials,

initiating training, initiating meetings with the customer, supplier, or other applicable

internal resources involved in the programs.

10/97-10/99 Troy Tech & Aerotek- Contract house-I have completed many assignments for as: a Quality

Manager, Quality Supervisor

Responded to customer /supplier concerns (on-site if necessary) by doing proper root

cause analysis, and meeting with the appropriate parties (be the customer or

internal) to develop immediate corrective/preventive actions.

Sorted customer product when necessary to the appropriate Visual Inspection Standards

and responded promptly to customer concerns with initial and final 8D’s (as

necessary per dept. SOPs).

Developed and implemented quality systems for outsourced manufacturing.

Established criteria for acceptable production output and established non-conforming

material criteria and disposition process.

Wrote and maintained Quality Systems Manual in accordance with ISO standards.

Established and maintained the document control system.

Maintained outsourced supplier selection, acceptance and qualification criteria.

Monitored supplier compliance audits, product conformance evaluations and product

failure analysis.

Dynetics-MI, Plastech-MI,

12/80-7/93 WCI-Frigidaire, Greenville, MI-Quality-Inspection

Did Quality in all areas of the plant; assembly, metal fabrication, plastics, and paint.

EDUCATION:

Sutherland University, NY, New York Automation Software,

Major: BSME-Cum Laude honors Farmington Hills, MI

PC-DMIS DCC Windows for

Montcalm Community College, CMM (AutoCad Interface)

Sidney, MI

Major: Drafting/Engineer Ford-Global Eight Disciplines Seminar

Minor: Psychology Instructor-Don Phillips

Ball State University, Ohio Overview of the Chrysler/Ford/GM

Major: Journalism Production Part Approval Process

Seminar

Grand Valley State University, Instructor-Jonathan Greer

Allendale, MI

Major: Juvenile Justice CQT & CQE Refresher Course’s

Minor: Women’s Studies Instructor-Scott Milanowsky

Davenport Career Center, Grand Rapids, MI Montclair Who’s Who

Major: Executive Assistant Legal Among Executives & Professionals

Transferred with Highest Honors Honored Member 2008-2009

Quality Systems Workshop Flow Diagram/PFMEA/Control

Instructor-Thomas R. Shepherd Delphi Automotive Systems

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