JIM CHRISTIANSON

**** ** **** *****

Vancouver, WA 98665

Home: 360-***-****

Email: abnr9g@r.postjobfree.com

Web Profile: http://www.linkedin.com/in/jchristianson

SUMMARY

Results oriented IT professional with extensive experience in all phases of the Software Development Life Cycle

(SDLC) including start up work experience. Energetic self starter with excellent analytical, organizational, and

creative skills. Skilled at building effective working relationships with clients, stakeholders, and staff. Passionate

about Agile development, and delivering cost effective software solutions that meet customer needs. Seeking a

challenging management position that utilizes my technical and leadership expertise to influence organizational

growth and bottom line profitability.

TECHNICAL BACKGROUND

Programming: Java, JBoss, PHP, Ruby on Rails, .NET, C#, MS VB & Access, Pascal, PL 1, Cobol, CICS, ADS, ObjectStar

Source Control: CVS, Subversion, Visual Source Safe, Endeavor

Framework/Methodology: Agile Scrum, Waterfall

Hardware/OS: UNIX Sun Solaris, LINUX Ubuntu, OS X Leopard, Windows NT/XP/2000, IBM mainframe S 390

Database: Oracle, MySQL, DB2, IDMS, VSAM

IT Disciplines: Systems Analysis, Data Analysis and Database Design, Project Management, Release Management,

People Management, Agile development utilizing the Scrum framework

EXPERIENCE AND ACCOMPLISHMENTS

Pacific Crest Technology, Tualatin, OR 2009

Project Management Consultant 2009

Joined the PCT consulting team taking on responsibility for executing project management duties associated with

supporting the Windstream client project portfolio.

• Responsible for directing the Windstream IT resources involved in the Sales Force Automation (SFA) project,

and tasked with developing, monitoring, and managing development activities associated with the SFA project

plan. This software solution will enable the Windstream sales personnel to perform their sales tasks within a

single application (i.e. SalesForce.com) and eliminate the current “swivel chair” environment. This initiative will

be implemented by year end, resulting in significant annual cost savings.

• Led the project team responsible for implementing encryption technology within the Windstream Bad Debt

system, resulting in the successful remediation of internal auditor (Sarbanes Oxley) requirements. Managed

offshore and local resources associated with this project.

New Edge Networks, an EarthLink company, Vancouver, WA 2000 2008

Sr. Manager, IT Development 2008

Promoted to senior level manager in first quarter of 2008. Designed and implemented infrastructures, and led

development of complex enterprise Internet and client server applications, including evaluation of technologies and

methodologies. Prepared project plans and resource allocations. Managed concurrent initiatives and project teams

of 20 professionals.

Developed, communicated and incorporated team goals for 2008. Ensured team goals were properly aligned

•

with executive team objectives and strategic initiatives.

• Highly effective leadership, communication, motivational and inspirational skills, which led to 85% employee

retention ratio and 2 out of 20 employees promoted into management positions.

• Mentored subordinate management team in the areas of software development methodology, staff retention

planning, performance reviews and career development. Responsible for hiring, developing, terminating and

conducting performance reviews for direct reports.

• Successfully interacted with clients and development teams to improve customer experience on our strategic

customer facing web portal known as MyEdge. 100% of the scoped performance enhancements were delivered

resulting in 64% of the affected customers reporting noticeable user experience improvements.

• Collaborated with key members of the sales, operations, and information technology departments to develop

and implement an improved IT activity tracking system. The enhanced application increased efficiency,

productivity and quality of delivered software solutions.

• Led diverse, cross functional teams in the fulfillment of corporate sales and marketing objectives. The

introduction of MPLS network solutions (into our Java platform OSS) enabled New Edge to become the first

provider to bring together Class of Service traffic management with high speed, low cost DSL access. The

successful implementation of this key initiative increased market share and contributed to bottom line

profitability.

Manager, Data Architecture & Business Applications 2006–2008

Directed activities associated with design, development and implementation of core enterprise data structures. In

addition, managed the software development, maintenance, and delivery of corporate business software

applications.

• Managed and directed the IT resources involved in the strategic Cost of Revenue project. The delivered software

solution enabled business units to research and analyze enterprise data associated with proprietary orders,

billing and vendor invoices. By year end, this initiative accounted for annual cost savings exceeding $1M, and

was highlighted at the annual corporate meeting.

• Led diverse, cross functional teams in the fulfillment of the sales multi site order entry system. This application

was our streamlined order entry and reduced time required to launch new products. In addition, the improved

product catalog enabled the implementation of data driven programming techniques and reduced code

complexity.

• Successfully led the development of The Network Inventory Management System (TNIMS) which introduced the

use of the Microsoft development technologies, .Net and C#. In parallel, the use of Agile Scrum practices were

introduced and utilized on this development project.

Manager, Systems Development 2001–2006

Directed activities associated with the corporate software OSS development team and performed project and release

management duties.

• Highly effective leadership, management and interpersonal skills, led to being recognized as “Best Director” at

the annual New Edge Networks Individual Excellence (NENIE) awards assembly in 2004.

• Oversaw the successful implementation of the company’s flagship enterprise order management and

provisioning software solution known as Wave. This solution was based on the Java 2 platform Enterprise

Edition (J2EE), utilized Enterprise Java Beans (EJB), and was implemented using the JBoss open source

application server technology. Successful delivery of release 1.0 eliminated the need for a vendor CRM software

solution and allowed our company to realize an annual savings of $450K. Release 2.0 enhanced performance

and improved scalability. Release 3.0 introduced an improved user interface and extended functionality.

• Directed the project team responsible for developing and implementing our partner network customer facing

website called MyEdge. The successful delivery of this application enabled our strategic partners to place orders

remotely, and view critical order and trouble ticket information via the web. It was developed using PHP open

source technology.

• Responsible for managing the successful implementation and maintenance of key customer (MCI, Sprint, AT&T)

Application Program Interfaces (API) supporting order entry into our enterprise OSS.

Manager, Solution Center 2000–2001

Managed a team of application developers focused on rapid delivery of corporate enterprise solutions. This team was

also responsible for corporate reporting solutions.

• Successfully developed and implemented sales commission system and enterprise reporting solutions. This

enabled sales, operations, and executive teams to effectively manage corporate initiatives and achieve

departmental goals. Key development technologies included: MS VB/Access, Oracle, and Seagate (aka Crystal

Reports).

Pacific Telecom Inc. / CenturyTel, Vancouver, WA 1984–2000

Manager, Database Support 1998–2000

Directed, managed, and organized the corporate database support team. This team was responsible for the design,

construction, maintenance, and implementation of endorsed enterprise database solutions.

• Expert database administration and support skills, led to being selected to oversee Y2K database preparations

and contingency planning.

• Responsible for managing the development, maintenance, implementation, and 24x7 operational support

associated with our core enterprise Relational Database Management Systems (RDBMS). Key database

platforms included: DB2, Oracle, IDMS and VSAM.

Programmer, Programmer Analyst, Systems Analyst, DBA, Sr. DBA 1984–1998

Held extensive array of technical positions and performed broad range of IT development activities during this time

frame. Demonstrated progressive job responsibility and advancement.

• Consistent “Exceeding Expectations” annual performance review ratings contributed to upward mobility and

recognition as a valued employee.

EDUCATION

BA, Computer Science, Whitworth University, Spokane WA 1984

Certified Scrum Master (CSM), Scrum Alliance 2009

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