CHARLES GRIFFIN
PROFESSIONAL PROFILE
Results driven leader with experience in consulting and industry IT project work
SAP experience includes 14 full cycle implementations covering 35 U.S. and international sites
Experience in Oil & Gas, High Tech Manufacturing, Life Sciences, Consumer Products, Financial
Services, Manufacturing, Public Utilities, and Banking
Balanced knowledge of Business and Information Technology
Focus on solutions, attention to detail, out-of-box thinking, root cause problem solving
KEY COMPETENCIES
Engagement management, project management, team leadership, special effort coordination
SAP technical (Technical Architect, Basis and ABAP) and functional knowledge (Accounting and
Finance, Procurement, Sales and Distribution, Plant Maintenance, and Human Resources)
Sales support
Project communications
Team building and mentoring
Project methodology, techniques, and tools
Organization Change Management
ABAP development and team leadership including offshore management
Master Data Management
Big 4 Consulting Experience
Giving and receiving feedback
1997 – 2008 CAPGEMINI
05/2008 – 09/2008 Utilities: Project Manager representing outsource company in design phase
Project Manager for business process outsourcing organization supporting SAP design phase
Led team of approximately 20 Business and IT resources and 6 consultants providing design input
of confidential business processes
Key roles were to locate and arrange staffing from out-source side, coordinate outsource team
efforts with other parts of the project, provide technical architecture input to Basis team, and coach
outsource team members on project work.
Modules included FI/CO, AP, AR, and HR
08/2007 – 05/2008 Life Sciences (Pharma Distibution): Project Manager
Project Manager assisting company in migrating contract pricing, chargebacks, and rebate to a
SAP/Vistex-based processes.
Led team of 30 client resources
Key roles were to obtain cooperation from the various operating units, refine scope, communicate
to stakeholders, and validate the client’s new methodology
Modules included FI/CO, SD, MM, and IP by Vistex
03/2006 – 07/2007 Manufacturing (High Tech): Project Manager for deployment of global SAP model to
international sites
Engagement manager for 6 international SAP rollouts in 2 waves
Led team of 8 consultants and 30 client resources
Key roles included project management, security design, and organization change management
(including communications, training material development, and training delivery).
09/2005 – 02/2006 Life Sciences (Biotech): Data migration strategy and technical sales support
Member of sales team pursuing SAP implementation engagement at a life sciences (Biotech)
company
Key responsibility was for all aspects of data (including extract, transformation, and loading and
data validation), proposal generation, and financial profitability calculations.
Initial sale was for $24,000,000 and subsequently led to another $20,000,000 in add-on revenues.
Modules included FI/CO, AR, AP, MM, SD, PP, and APO
02/2005 – 06/2005 Oil & Gas: Project Manager of SAP EBP deployment
Led team of 8 client resources deploying online purchasing process
Key efforts included managing team, communicating to stakeholders, analyzing purchasing data
and proposing target materials / vendors for catalogs.
07/2004 – 02/2005 Oil & Gas: Program coordination of multiple SAP projects
Key consulting program coordinator for SAP projects at major Oil and Gas Company.
Key efforts included developing program model, release planning, managing communications and
integration of 4 major projects (>$1,000,000), and post release lessons learned.
This resulted in more successful entry into the integration testing cycles with minimal conflicts over
system and human resources
Key modules included FI/CO, SEM/BCS, HR, and MM
2002 – 2004 Manufacturing (High Tech): Project Manager for 2 sites rolling out global SAP model
Site project manager for 3 US sites as part of a 26 international SAP implementations for a Dutch-
based electronics and consumer products company
The sites included their two US administrative offices (headquarters and shared services center)
and their sole US semiconductor fabrication plant.
The project included use of a rigorous, disciplined project methodology that forced consistent
implementations. We developed an enhancement to the methodology to ensure design acceptance
across 6 similar international fabrication sites. This resulted in 8 successful appeals to rejected
design change requests.
Key efforts included managing local efforts, reporting progress to program leadership, coaching
team members on methodology, identifying and resolving local technical infrastructure issues,
identifying data issues and proposing solutions, resolving functional issues identified by team
members.
Key modules included FI/CO, AP, AR, MM, WM, SD, and PM
2001 – 2002 Manufacturing (Automotive): Technical Lead of ABAP development team
Led team of 30 full time developers (peaked at 46 including offshore resources) that developed
280 custom ABAP objects. This project was the first major use of offshore development in
Capgemini.
Key efforts included coaching development team on how to complete functional specs, designing
integration architecture and methods, tracking and reporting progress, formal review of ABAP
code, establishing procedures for working with offshore resources, and providing technical and
functional estimates on submitted change requests
Key modules included FI/CO, AR, AP, MM, SD, WM, and QM
2000 – 2001 Consumer Products: Landscape Manager coordinating Basis support for releases
SAP landscape manager for a large scale consumer products company
The landscape included 47 central database instances and 51 other servers (app servers, bolt-on
servers, etc) supported by a 45 person Basis team.
The company conducted 4 releases each year and was struggling with infrastructure-related
problems.
Implemented a disciplined approach leveraging checklists to virtually eliminate infrastructure
errors. The Basis team participating in release support was reduced to approximately 12 resources
as a result of streamlined approach.
Key efforts were
Define and document processes that ensured environments were correctly built for other teams
Define and plan the build of each instance in the release landscape
Develop and manage transport lists and validate correct build of an instance
Key modules included FI/CO, MM, SD, HR, SEM/BCS, SEM/BPS, Treasury, EBP
2000 – 2000 Life Sciences (Payor): Testing lead for eCRM system
Define testing process for eCRM process and staff test team
Siebel CRM
1999 – 2000 Financial Services: eCommerce project
Key efforts included coordinating test efforts of local and offshore resources, developing the
financial model for a development center, and billing client
1998 – 1999 Life Sciences (Hospital): Technical Lead of ABAP development team and Cutover
Coordinator
Led development team of 18 ABAP developers for a series of hospital SAP implementations.
The 3 full cycle SAP implementations were part of an overall program implementing a shared
services center, patient accounting system upgrade, and procurement implementation.
Key efforts included designing integration methods, development team lead, cutover coordinator,
resolving identified issued, liaison between functional and development team and the Basis team,
designed the production support processes.
Key modules included FI/CO, HR, MM, and SD
1997 – 1998 Oil & Gas: Technical Lead of ABAP development team
Led the development team for an accelerated SAP implementation at Oil & Gas Company R&D
center.
Development was constrained by a project timeline of 5 months.
Key efforts included guiding developers in identifying, prioritizing, and developing conversions,
interfaces, reports, and enhancements. Reviewing documentation and code to ensure quality and
generate progress reports.
Key modules included FI/CO, MM, and SD
1990 – 1997 CHEVRON CORPORATION
1996 – 1997 Production Support Sr. Analyst – ABAP development
Identify required enhancements to FI, CO, AP & PS custom programs
Develop, test, and implement new functionality
1991 – 1996 Oil Business owner of Financial Business Processes
A key member of a Shared Services Center start-up team. This center consolidated standard
financial and purchasing processes into a single unit for all US operating companies. A key
accomplishment of this effort was the staffing of 200 center employees in 30 days.
Project manager and architect of a re-engineered travel expense process serving 18,000 travelers.
Innovations included credit card cash advances, electronic expense reporting and processing,
electronic payments to traveler and credit card company, and streamlined receipt processing. The
system reduced FTEs required to process reimbursements from over 50 to 7. Additionally, this
effort confirmed the viability of consolidated business processes.
Manager for rolling out procurement card program that reached 8,600 charge cards doing 300,000
transactions per year. Savings from this program approached $7,000,000 annually.
1990 – 1991 Project Analyst – Corporate Comptroller’s Department
Implemented a PC-based corporate financial reporting package that fed the internally developed
financial consolidation system. The resulting solution was able to remove 2 days from the closing
cycle while reducing inaccuracies.
HIGHER EDUCATION:
Texas A&M University BBA Accounting, Magna Cum Laude
CONTACT INFORMATION
Cell: 602-***-****
Email: abnr0i@r.postjobfree.com
Address: 1602 Willowview Street, Longview, TX 75604