Customer Service Manager

Location:

Posted:

March 09, 2010

Darian L. Gavin

Home 229-***-****, Cellular 229-***-****, ************@*****.***

Objective To obtain a challenging and demanding job in business management

and finance.

Education Florida A&M University, Tallahassee, FL 2007

Bachelor of Science, Business Administration

Troy University, Albany, GA 2009

Master of Science, Management and Organizational Effectiveness

GPA: 3.7

Employment Walgreens Drug Store, Tallahassee, FL 2005 to Present

Intern Manager/Head Photo Specialist

Trained in a management program to operate a Walgreens drug store. Assisted in store

layout and design, as well as the store grand opening. Trained to direct a

full associate staff, prioritize work schedules and delegate assignments.

Responsible for book handling, merchandise ordering, and the opening

and closing of the department.

Winn-Dixie Grocery Store, Tallahassee, FL 2004 to 2005

Sales Associate

Conducted customer cash transactions for a major retail grocery chain. Assisted Front-

End Supervisor with regular store accounting operations. Experience with

working with a diverse work team.

Publix Grocery Store, Jonesboro, GA 2000 to 2004

Customer Service Clerk.

Customer service experience for a major retail grocery store chain. Assisted with store

accounting operations, as well as supervising associates with daily work

tasks and cash handling operations.

Honors & Activities Troy University Alumni Association, (Treasurer); National Society of

Collegiate Scholars Honor Society, (Vice President/Webmaster);

Phi Sigma Theta National Honor Society, (Member); Future Business

Leaders of America, (Member); Professionally Speaking Honor Society,

(Member)

Summary Computer Skills: Microsoft Office, Excel, PowerPoint, Access

References Available Upon Request