Six Sigma Management

MARCELINO SANCHEZ Phone: 248-***-****

*** ******* **. ****: 248-***-****

Rochester Hills, MI 48309 abnqw9@r.postjobfree.com

SUMMARY

Change leader with extensive experience leading and implementing large scale change. Proven ability to

create solutions to help organizations get the most of their time and effort invested in change projects.

Innovative • Practical • Engaging • Enabling

PROFESSIONAL EXPERIENCE

SmartChange, LLC, Rochester Hills, MI 2009-Present

FOUNDER & MANAGING DIRECTOR

Manage direction and growth of new start up including strategy, branding, business development, and

client services. Help clients maximize their invested time and effort in their change initiatives.

• Developed proprietary methodology and toolset.

• Accelerate adoption rates and employee engagement during and after the change.

Textron, Inc., Bloomfield Hills, MI 2004-2008

GLOBAL MANAGER, CHANGE MANAGEMENT PRACTICE (2006-2008)

Managed change management practice across all 9 divisions. Managed training program, oversight of

change agent network, facilitator of choice for key corporate meetings.

• Developed and implemented proprietary change model and toolset that became standard

practice across the entire enterprise.

• Implemented training program resulting in the training of over 700 change agents in two years.

• Managed Employee Engagement enterprise actions post-data collection resulting in greater

awareness and behavior change on the part of managers to create a more engaged workforce.

• Educated CEO and other high levels leaders in change management principles which helped re-

energized and re-focus Textron-wide transformation efforts.

MANAGER, TEXTRON SIX SIGMA (2004-2006)

Responsible for creating first change management office and incorporating change management

practices into Textron’s Lean implementation initiative.

• Implemented training program that became part of the standard training for all Six Sigma Black

and Green belts.

• Created toolkit and process for enterprise-wide Lean implementation efforts which yielded a

standard approach to create mindset and behavior change.

Bell Helicopter, Hurst, TX 1999-2004

SIX SIGMA BLACK BELT (2002-2004)

Manage projects using DMAIC, DFSS, and Lean methodologies. Mentor other Black Belts and Green

Belts. Educate the organization about Textron Six Sigma and enable others to use its tools and philosophies.

• First HR professional chosen at Bell to participate in very selective program.

• Closed 7 projects in 18 months achieving over 1.5M in savings and mentored several Green Belts

on their road to certification.

• Pioneered employee involvement efforts preparing the way for a fully funded program.

SR. HUMAN RESOURCES & ORGANIZATIONAL DEVELOPMENT CONSULTANT (1999-2002)

Provided management & professional development and HR consulting services to internal clients.

• Assisted in restructuring of engineering department to accelerate the transition.

Phone: 248-***-**** Page 2

• Planned and implemented e-learning program to almost 1,000 users in multiple locations

achieving high end-user satisfaction at a very low cost.

• Developed and delivered curriculum of performance management courses that helped

managers with goal setting and to provide better performance feedback to their employees.

• Represented Bell in advisory board for University of Texas at Arlington to help develop and

provide training to middle and upper level managers.

• Lead trainer to deliver “earned value management” course to hundreds of engineers and

manufacturing professionals to help avoid cancellation of critical DOD program.

• One of two HR professionals selected to introduce Change Management practices at Bell.

Brigham Young University, Provo, UT 1996-1999

RESEARCH & TEACHING ASSISTANT (1997-1999)

Assist Organizational Behavior program director with research, teaching, and consulting activities.

• Taught applications of OB and OD concepts to upper class business students.

• Co-authored published article in the Family Business Review. Wrote other unpublished articles.

• Presented at student symposium paper on the complex dynamics of family enterprises.

MARRIAGE & FAMILY THERAPY INTERN (1996-1998)

Provided family and individual therapy services including diagnosis, interventions, and resolution.

Responsible for teaching family development course to undergraduate students.

Missionary Training Center, Provo, UT 1992-1996

INSTRUCTOR/ SUPERVISOR

Trained and supervised trainers in delivering leadership and Spanish-language training classes.

• Helped new volunteers achieve conversational Spanish skills in less than 2 months.

• Assisted in the development of new computer aided instruction.

• Tutored and coached executive level leaders in Spanish language skills.

EDUCATION

Master Degree, Organizational Behavior

Brigham Young University, Provo, UT

TRAINING

Certified MBTI® Facilitator

Certified Six Sigma Black Belt (DFSS, DMAIC, Lean)

Certified Achieve Global (Zenger-Miller) Facilitator

Certified Earned-Value Management System Instructor

Completed several Project Management courses toward PMI certification

Completed Executive Leadership Program at Thunderbird

TECHNICAL SKILLS

Proficient in all MS Office applications

Analytical and statistical skills using MINITAB and SPSS applications

Survey design and implementation

Fully bilingual

PROFESSIONAL AFFILIATIONS

International Association of Facilitators (IAF)

Organizational Development Network (ODN)

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