CARLOS LUIS PINEDA GUZMAN
Email: abnqnt@r.postjobfree.com
Weston, FL 33327
Home Phone : 954-***-****
SKILLS
Sales, Consulting, Multi-Task, Results-oriented, Teamwork, Organizational and time
management, Client Relationship Management, Channel Relationship Management, Contract
Negotiations, Business Development and Opportunity Management, System Integration
Management, Requirements/Issues Management, Resource Planning and Management, Project
Management and Planning.
EXPERIENCE
IBM USA
November 2007 – April 2009
IBM Global Services (IGS) - Data Mobility Solutions (Softek) - Sales Engineer for Latin America
Business Development and Opportunity Management (forecasting, signing of contracts, revenue
and gross profit).
Responsible for the technical sales and implementation of all the IBM DMS Softek solution
products for both Open Systems and Mainframe. TDMF UNIX, TDMF-IP and Replicator for
Open Systems. TDMF and zDMF for Mainframe
Developed and helped implement business strategies working with each local country IBM
teams.
Developed presentations for each product specific to each country.
Developed and delivered presentations to clients and Business Partners focused on Data
Mobility Solutions (Softek).
Developed and delivered product demos.
Developed plans and in some cases performed data migration solutions using IBM DMS
products (Softek).
Data Migration/Replication on different Storage Vendors: IBM, EMC, HITACHI.
IBM VENEZUELA
January 2002 – August 2007
IBM Global Services (IGS) – Business Development and Opportunity Manager for Software, Server
Storage and Education Services
Business Development and Opportunity Management
Responsible for business results forecasting and pipeline management, signing of contracts,
revenue and gross profit.
Developed solutions to solve clients’ most complex business and technical issues. Using the
expertise across several industries (banking, telecommunication and government) into integrated
consulting services that help the clients transform their businesses.
Development of Solutions, including design, definition of the scope, commitments and prices.
Some solutions were: Tivoli Solutions, Integrated Software Solutions, Hardware (servers and
storage) implementations, Data Replication, Data Migration, Server Consolidation (VMware),
Storage Virtualization (SVC), Consulting, Education and Technical Support.
Involved in all the aspects of the engagement: identification, development and closing business
opportunities.
Responsible for business development follow-on work with clients, and new business in
particular markets/industries.
Responsible to establish and keep relationship with key decision makers.
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Managed marketing and promotional projects.
Managed with external suppliers or partners to complement IBM Solutions.
Experience with major Account clients.
Defined/managed Business Partners strategy.
Supported and tracked opportunities identified and developed by Business Partners.
IBM VENEZUELA
January 2001 – December 2001
IBM Global Services (IGS) - Solution Design & Proposal Preparation Specialist - Presales
Define the strategies and design for the foundation of Software Solutions. Issues that must be
dealt with in designing solutions, include managing the operation of centralized and distributed
systems, problem determination, support and business recovery, hardware, network and
software upgrades, configuration changes, preventive maintenance, scheduling, and performance
and capacity optimization.
IBM VENEZUELA
October 1998 – December 2000
IBM Global Services (IGS) – Advisory Software Specialist
Installation, tuning and technical support on OS/390 and z/OS: TSO, RACF, CICS, VTAM,
NCP, NETVIEW, NPM, NVAS, TCP/IP, FTP, zVM & zLinux.
Central software installation using SMP/E.
Implementation and Support: 3725, 3745-410 and 3745-610.
Migration from competitor products to IBM products (in several customers).
o Migration from CA-OPS to System Automation (SA390)
o Migration from TPX to Netview Access Services (NVAS)
o Migration from Netmaster to Netview
o Migration from Netspy to Netview Performance Monitor (NPM)
Owner of the customer relationship and project management responsibilities for multiple
Software Services Engagements.
Programming with REXX
ELA (Enterprise License Agreement) Project Manager
INFORMATICA, NEGOCIOS Y TECNOLOGIA, S. A. (INTESA)/MARAVEN, S.A.
June 1988 – September 1998
Mainframe (OS/390, z/OS and zVM) System Programmer
Installation, tuning and technical support: MVS, VM, TOPSECRET, RACF, TSO, CICS, DB2,
VTAM, NCP, TCPIP, FTP, SMTP, VPS, DRS, RSCS, NETVIEW, NPM, NVAS, TPX, SOLVE
& NETSPY
Central software installation using SMP/E.
Implementation and Support: TCP/IP, FTP & SMTP on OS/390 environment
Implementation and Support: 3725, 3745-410 and 3745-610.
Open Edition definitions and implementation.
Programming with REXX
Performing and technical support in SystemPac Installations.
Software testing and evaluation.
Participation in Disaster and Recovery planning.
EDUCATION
Computer Engineer
Universidad Metropolitana – Caracas, Venezuela
1988
LANGUAGES:
English and Spanish - Fluent
Portuguese - Intermediate
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French - Intermediate
RECOGNITIONS:
• IBM HPC (Hundred Percent Club) 2005
• IBM HPC (Hundred Percent Club) 2006
• IBM Bravo Award 2006
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