David R. Palmer

** ******** ******

Owego, NY ***27

607-***-****

SUMMARY OF QUALIFICATIONS: Owned and managed a successful

insurance agency for 14+ years. Emphasis on customer service, marketing and sales.

Proven interpersonal skills to effectively resolve problems and deal with customer needs. Consistently

exceeded company goals while remaining highly profitable. I have remained at the top 5% of sales

representatives for most sales & sales revenue. I have won several awards including Millionaires Club,

Silver Scroll, Chairman’s Club, Presidents Club & Agent of the Year.

EDUCATION: 1983:BA Speech Communications, Minor Public Relations

State University at Geneseo

PROFESSIONAL EXPERIENCE:

Sales Executive: Haines Publishing: Johnson City, NY 2008-2009

Advertising Sales for Central NY Yellow Page directories

• Retaining & servicing over 200 existing accounts as well as marketing for new business

• Business to Business relationship building is essential in order to reach sales goals

• Currently ranked #2 in entire company for sales achievement year to date.

nd

Mortgage Broker: Southern Tier Mortgage: Johnson City, NY 2007-2008 (part time 2 income)

• Responsible for generating new mortgage business for home purchases

• Refinancing of current home mortgages

• Developing telemarketing and advertising campaign to generate new business

• Established relationships with local realtors to provide mortgages for their buyers

Sales Executive:Yellow Book USA :Binghamton, NY : 2004- 2006

• Responsible for managing over 300 accounts on an annual basis.

• Telemarketing and cold calling for new advertising accounts.

• Prepare sales proposals for new and existing accounts.

• In first 9 months with company, received Chairman's Club Award

• Ranked 35 out of 300 sales representatives in

Mid-Atlantic Region upon completion of first year with company.

Owner/Agent: State Farm Insurance Agency :Newark, Delaware: 1989-2003

• Agency was profitable for 14 years;

I was recognized by receiving numerous industry awards,

such as: Agent of the Year, Silver Scroll,

Millionaire Club Agent and Life Quality Agent.

• Managed and trained staff of 4 employees.

• Developed and implemented employee incentive programs.

• Agency serviced over 5,000 accounts, delivering 24 hour

personal service to existing clients as well

as telemarketing and cold calling for new clients.

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