Project Software
Resume:
Paul M. Swartz
McDonald, PA *5057
*********@*******.***
OBJECTIVE
To manage the human aspect of Information Technology while guiding the analysis, design,
development and implementation of solutions.
WORK EXPERIENCE
Director of Applications Development – May 2007 thru May 2009
Severstal Wheeling, Incorporated (a Division of Severstal N.A.) – Wheeling, WV
• Company Size: 2000+ employees and contractors; Department Size: 60+ employees and
contractors
• Acted as Director of IT for February-April 2009 due to current Director’s illness. Handled all
day-to-day activities as well as my standard departmental duties.
• Manage a staff (15) of employees and contractors from various agencies, including hiring,
appraisals, and termination. Set expectations, assign manageable workloads, provide positive
and constructive feedback, handle scheduling.
• Proposed and implemented flexible scheduling for entire IT group allowing for hour changes,
schedule changes and work from home. Proposed and implemented program for entire IT staff
to have a dress-down day every Friday for a nominal donation to local charities.
• Facilitate successful working relationships with vendors using supportive professional
communication to ensure that the vendor is meeting the needs of the organization.
• Developed and instituted a rotational layoff program (RLO) for departmental cost savings while
minimizing the loss of service – one for employees and one for contractors. The cuts were
evenly distributed across the workforce to lessen the impact on employee morale. This allowed
the department to keep the staff required to keep systems working while being able to cut the
costs needed. This program has multiple steps defined based on the level of cost savings needed.
• Project Lead for a 40+ member team to separate two areas into separate companies. This
successful project included separating systems, accounting, purchasing and receiving. The
project was completed on-time in less than three months.
• Project Lead for a new ERP system. Handled all correspondence regarding the evaluations,
meetings, demonstrations, discovery, technical aspects, functional aspects and contracts. The
determination phase is in the final stages – once completed, the new system will commence as
soon as the funding is in place.
• Project Lead for evaluating vendors and contracts. Developed and sent out RFQs, compiled and
compared incoming bids, verified vendor background checks and finalized the most
advantageous contracts for company. This has been for new and existing service, software,
hardware or personnel contracts.
• Implemented a process that requires users to define their system requests in writing. Review
request to determine requirements (personnel, time, cost, impact and priority) with team. Notify
requestor of determination and discuss rationalization.
WORK EXPERIENCE (Continued)
Business Services Systems Developer – May 2006 thru May 2007
TEKSystems – Pittsburgh, PA
Contracted to U.S. Steel specifically for expertise in RF handheld unit deployment utilizing 3rd party
software. Evaluate needs of company for proper ordering of equipment (currently in pilot project).
Coordinate with vendor/customers to ensure that all needs are being met through software, hardware,
reporting, security and results. Develop configuration of handheld units for ease of rollout, procedures
to handle troubleshooting and repair. Travel to various locations to configure application, train users,
resolve problems (hardware/software/training). Create all training documentation both for technical
support and end users. Maximize each facility’s utilization of application based on site-specific needs.
Write custom code for in-house data management, provide technical guidance, create specific data
pulls/changes to fill customer needs.
Integrator – October 2001 thru May 2006
PPL Corporation – Allentown, PA
Provide technical support for the PassPort application to internal customers via phone, email and face-
to-face communication. Utilize various tools (SQL, PL/SQL, SQL Navigator, Unix, Access, VB .Net,
etc.) to define, interpret and solve problems (data and otherwise) on Oracle databases. Evaluate and
create solutions for data problems, system problems, build new security profiles, interpret user requests.
Manage third-party add-on software solutions, handle all issues (software or hardware). Install,
configure, troubleshoot and manage ODOC optical storage system and ReadSoft OCR solution (server
and desktop sides). Manage SQL Server database attached to the ReadSoft product. Provide 24/7/365
support to server side operations as well as handle all customer problems. Completed (July 2005)
upgrade of the major Work Management, Supply Chain and Inventory system (PassPort). Involved in
evaluation/leadership of new AP/Imaging system solution. One of two IT members of RF handheld
project from inception through deployment (unit evaluation, server configuration, user testing, etc).
Evaluate feasibility of passive/active RFID solution for warehouse management. Develop and maintain
a positive relationship with internal customers and external vendors by fostering open communication
and problem solving between the business and technology sides. Lead for project to replace third-party
labeling software with more streamlined, reliable in-house solution.
Adjunct Instructor – January 2002 thru September 2004
Cedar Crest College – Allentown, PA
Develop and instruct curriculum encompassing Advanced Microsoft Excel & Access software programs
(CSC-215). Assist students with application of skills into real-world scenarios. Have instructed CSC-
215 course six times. Completed instruction of Systems Analysis & Design (CSC-351) for the Summer
2004 session.
Associate Consultant Technical Lead – September 2000 thru May 2001
Indus International – Lake Oswego, OR
Analyze, develop, design, and implement solutions based upon customer requests utilizing
programming, database and system analysis. Provide on-site support, cultivate customer relations,
perform customizations of installed systems. Facilitate the development of procedures, techniques and
overall customer satisfaction. All projects dealt with PassPort software product.
Paul Macier Swartz
WORK EXPERIENCE (Continued)
Network Administrator – August 1998 thru June 2000
U. S. Steel (A Division of USX) Automotive Center – Troy, MI
Maintain and support servers (Novell and NT), and local/remote equipment (130+ users).
Hardware/software maintenance, software inventory/licensing, hardware inventory control. Maintain the
organization web site using FrontPage, develop internal databases (Access, SQL & VB) for interaction
with customers, maintain building security passkey system. Provide technical support for Windows/NT
platforms. Coordinated departmental changeover VPN for corporate network. Key figure in analysis,
design and implementation of network and layout in new office construction. Hire, manage and lead
Assistant Network Administrator.
Systems Programmer / Analyst – January 1995 thru August 1998
U. S. Steel (A Division of USX) – Pittsburgh, PA
Transformed an outdated payroll system employing mainframe processing to a stand-alone system
utilizing a PC. Conversion and maintenance of payroll data, file transmissions, transformation of United
Mine Workers of America (UMWA) contract into payroll functions. Investigate problems, develop
courses of action, implementation & follow up. Development of new systems (Natural, Adabas,
COBOL) from start to finish - maintenance, design and documentation of systems within the
department. Train new employees on operating systems and languages utilized by company.
EDUCATION
Graduate: University of Pittsburgh, Pittsburgh, PA - 2000
Master of Science - Information Science
Undergraduate: Indiana University of Pennsylvania, Indiana, PA - 1995
Bachelor of Science - Management Information Systems
Bachelor of Science - Accounting
QUALIFICATIONS
Windows Administration (9x, NT, 2K, XP), Novell Administration, MS Office, MS Project, MS
Access, MS SQL Server, Oracle, DB2, Visio, Lotus Notes, Exchange, Aldus Pagemaker, FrontPage,
SQL Navigator, Toad, Visual Basic, PeopleSoft, ReadSoft, COBOL, Natural, ADABAS, SQL,
PL/SQL, MicroFocus COBOL, UNIX, Pascal, FORTRAN, C, VAX/VMS, TSO/ISPF, Panvalet, Dale
Carnegie Accreditation, et al.
Paul Macier Swartz
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