Customer Service Medical

Anastazia Richburg

*** ***** ***. ********, ***** Carolina 29505

843-***-****

EDUCATION

Academic Honors

Francis Marion University, Florence, South Carolina, December 2008 Psi Chi, 2007

Bachelor of Science Degree in Psychology, Phi Alpha Theta, 2007

Minor in History Dean’s List 2006-2008

Major GPA 3.8

OBJECTIVE

Obtain a challenging position in a professional environment to utilize my education and experiences as well as gain

additional knowledge and experiences.

RELEVANT COURSE WORK

• Expository Writing and writing emphasis courses-developed skills needed to write effectively

• Social Psychology - Learned much about how people interact with one another and why

• Quantitative and Psychometric Measurement - With a partner designed an experiment, gathered the data, compiled

statistics, presented our findings to the department and wrote the report during the course of the semester

COMPUTER SKILLS

Microsoft Office (Outlook, Word, Publisher, Power Point, Excel, Front Page, Access), SPSS 15.0, Internet Explorer

Gold Work Keys Certification

EMPLOYMENT HISTORY

Curves, Florence, South Carolina

Manager, July 2008 – present

• Manage payroll, computer data, and multiple project simultaneously

• Schedule appointments, file confidential repots, and process high volume incoming calls

• Provide customer service personally

• Enter data, create spreadsheets, and compose correspondence

Connie Maxwell’s Girls’ Home of Florence, Florence, South Carolina

Intern, January 2006 - December 2008

• Provided safety and general welfare of four teenage girls with mental health and disability needs

• Assisted in planning and implementing 24-hour activities with Program Staff and co-workers

• Facilitated in personal growth development, family/peer relationships, and academic improvement

The Medical Group, Hartsville, South Carolina

Medical Records Technician, May 2003- August 2004

• Prepared necessary correspondence directly related to patient medical records to include sending lab results to

outside physicians, requesting copies of medical records from outside physicians, and making copies of records

and sending to outside physicians when requested

• Typed name labels and attached alpha code labels to all new charts. Filed all patient charts by end of the day

REFERENCES

Available upon request

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