*NORMAN G HEDMANN

**** * ******* ******, *** ***, Miramar, Florida 33025

954-***-**** cellular 954-***-**** home

abnq77@r.postjobfree.com

SUMMARY OF EXPERIENCES

Managed the daily activities of production and maintenance to ensure timely and accurate

production of finished goods, in keeping with sales forecasts, quality specifications and cost

structures.

Directs, coordinates and review activities in sales and service accounting, and in receiving

and shipping operations

Maintained and promoted positive employee relations and morale through sound leadership

and human relations practices

Ensure compliance with Good Manufacturing Practices, food processing regulations and the

Company’s quality and safety procedures

Demonstrated ability to develop and motivate staff

Excellent leadership, planning and project management skills

Effective interpersonal and communication skills

Excellent analytical, problem solving and decision-making skills

Strong quality and safety commitment

Unquestionable integrity

Flexible and able to work under pressure

Assists the business in determining profitability of projects

Project Experiences

eration Management

Managing capacity and Demand

•

nd for services

ing facility layout design and process flow

ction of Statistical process control models for service and manufacturing operations

ing quality issues using different quality management models

nancial Management

statements aimed at optimizing shareholders value

lue of money analysis

t abilities in resource management principles and practices

nd bonds valuation and analysis

Budgeting analysis

man Resource Management

Practices, principles and laws governing the practices of hiring compensation and job analysis

•

oject management

critical path analysis on a project network

crash activities to reduce the project completion time

projects for time, costs, and schedule variance using earned value charts

EMPLOYMENT

2008 – Present NATURAL IMMUNOGENICS CORP. Ft. Lauderdale, FL

Quality Assurance Technician

Conduct daily quality assurance checks to ensure conformance to specification

•

Ensure products are prepared and delivered to production in a timely manner

•

Prepare and submit required reports as per FDA requirements

•

Monitor and ensure proper housekeeping practices are adhered to.

•

Conduct stability / capability testing to ensure product integrity

•

2007-2008 FLORIDA DEPARTMENT OF HEALTH Ft Lauderdale, FL

Facility / Custodian Supervisor

• Coordinate with customers and multiple support agencies regarding facility issues.

• Edit and approve subordinates payroll.

• Management of department inventory.

• Evaluation of employee performance and offer training needs.

• Assist in the department new hire interviewing process.

• Ensure adherence to organizations and statutory policies.

2004-2007 COCA COLA ENTERPRISES Hollywood, FL

Production Lead Man

• Scheduled, coordinated and assisted in the planning process of production operation.

• Working knowledge of warehouse procedures.

• Trained and developed new and existing employees.

• Resolving diverse work related issues and effect disciplinary procedure where necessary.

• Evaluated staff performance.

• Troubleshoot machinery issues and advise mechanical team.

• Ensure adherence to OSHA, EEO regulation and company policies and procedures consistent with Good

Manufacturing Practices (GMP).

Quality Assurance Technician

• Conducted quality assurance tests and monitoring to ensure conformance to quality parameters.

• Proficient in water treatment plant operation

Detail oriented, team player

•

• Working knowledge of six sigma processes, lean manufacturing principles

• Trained in conducting departmental audits.

• Trained new staff members.

2001-2003 CARIB ENGINEERING Kingston, Jamaica WI

Regional Distribution Coordinator

• Coordinated work assignment for compliment of 26 staff members.

• Led negotiation of contract relationship with customers and suppliers

• Staffed, trained, evaluated and developed team members.

• Verified accuracy of daily reports and commissioned corrective actions

• Ensured adherence to delivery standards, efficiencies and regulatory requirements.

• Managed and audit team member's timekeeping sales receipts and vehicle logs.

• Prepared and presented monthly sales reports.

• Scheduled and conducted community meetings to stimulate and attract new sales.

2000-2001 BUSH BOAKE ALLEN (JA) LTD Kingston, Jamaica WI

Sales and Customer Service Manager

• Coordinated timely production and shipment of orders, domestically, regionally and internationally.

• Develop business plan, sales strategy that ensures attainment of company goals and profitability

• Experienced in meeting both internal and external customers needs, with emphasis on quality service.

• Investigated and resolved customer’s complaints.

• Coordinated new product development projects from conception to completion

• Excellent communication and time management skills.

• Controlling of expenditures to meet budgetary guidelines

EDUCATION

March- 2009 NOVA SOUTHEASTERN UNIVERSITY Davie, FL

Masters in Business Administration

Graduated 2001 UNIVERSITY OF TECHNOLOGY Kingston, Jamaica WI

Bachelors in Operations / Production Management

Graduated 1999 UNIVERSITY OF TECHNOLOGY Kingston, Jamaica WI

Associate in Management Studies

1992-1995 INSTITUTE OF MANAGEMENT AND PRODUCTION Kingston, Jamaica WI

Diploma – Production Management

Diploma – Systems Analysis

Diploma – Computer Programming (COBOL, RPG III)

Skills

Excellent knowledge of MS office software with concentration in Word, Excel, PowerPoint and Access

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