Quality Control Assurance

Mary Dionne Madison

**** * ******* .*******, ** *0643

773-***-**** . abnq3t@r.postjobfree.com

B.S. Chemistry

1990

Xavier University

New Orleans, LA

** ***** ****** ***

1989

DePaul University

Chicago, Illinois

Board Certified Sanitations State of Illinois Department of

Public Health

CSSBB

ASQ Member

HACCP Certified

Food Safety Auditor (Consultant)

2012-Present ASI Food Safety Consultants

Prepare and conduct audits according to ISO 22000, current CODEX, FDA and

USDA specifications, as well as, other Quality Management Systems.

Evaluate, develop, implement and modify client-specific quality objectives

and food safety manuals and defense plans. Plan, present and provide on-

site educational presentations and explanations of food safety documents to

clients. Implement, develop, deploy and coordinate project efforts between

corporate and technical staff. Participate in cross-departmental teams, as

well as, continuous improvement team reviews of the audit program.

Executive Chef/COO/Managing Member

2005-2012

Lagniappe-Creole Cajun Joynt

Managing member/founder of Lagniappe-Creole/Cajun Joynt Holding, LLC. A

start up of a mid-sized dine-in carryout restaurant that specializes in

Creole and Cajun Cuisine. Start-up consisted of, but was not limited too;

equipment purchasing, budgeting, recipe, and menu development, HAACP plan,

KPI'S and QMS development, vendor identification, food procurement,

personnel training, as well as, day-to-day hands on involvement. Champion

of Six Sigma and Lean Methodologies and Blue Ocean Strategies that helped

catapult Lagniappe to be voted one of the top 30 of 100 Best Things Eaten

by Time Out Chicago Magazine's December 8th, 2005 Edition, within the first

year of operation. Chicago Tribune 2006 Good Eating Award recipient, Taste

of Chicago Participant 2006-present, Blues and Rib Fest 2007, top 100

restaurants New City Magazine 2009, the acclaimed Check Please 2009, in

2010 featured in Time Out Chicago Magazine 2010 places to go in Chicago,

190 North and The Churchill Downs Entertainment Fork, Cork, & Style

Chicago, amongst other notable mentions and local and national accolades.

Consulting Manager

2002-2005

The Bay Restaurant

Chicago, Illinois

Consultation in the up-start of a mid-sized dine-in/carry-out restaurant,

that specializes in Caribbean and Cantonese Cuisine. Consultation

included, but not limited to: QMS, equipment purchasing, budgeting, recipe

and menu development, vendor identification, food procurement, personnel

training, as well as, day-to-day hands on involvement.

Director of Human Services

Feeding Program

2000-

Present

St. James A.M.E. Church

Chicago, Illinois

Responsible for implementing and developing a start-up bi-weekly mobile

feeding program for homeless and indigent individuals in the

Chicagoland area, more specifically downtown Chicago, Lower Wacker Drive.

Responsible for budget development, in-kind donations, equipment

purchasing, menu development, food procurement, preparation, as well as,

ancillary services for approximately 300 persons.

4th District Young Adult Network

Conference Coordinator

2000-2004

4th District A.M.E. Church

Chicago, Illinois

Responsible for the implementation and development of an infrastructural

network that raises the spiritual, socio-cultural and

economic conscientiousness of Young Adults between 18-40 years of age.

This network spans the following (3) three states Illinois, Wisconsin, and

Minnesota. The network also serves as a community service organization

that identifies and meets the needs within each metropolitan area such as,

but not limited too: mentoring, "Be a Blessing" Christmas project

answering over 200 request from children at Christmas, feeding the

homeless, amongst other activities.

Sherwin Williams

1993-1999

Chicago, IL

ISO 9001 Coordinator

Implementation, maintenance and modification of the quality management

systems used for third party ISO 9001 recertification, as well as, internal

quality auditing procedures. Utilization of ISO 9001 methodologies and QM

systems in the EPA compliance of VOC reduction, through product testing,

and process engineering modification, as well as, the computation,

analysis, interpretation, calculation, documentation, and summarization of

data for the submission of reports to local and federal EPA. Development

and execution of quality objectives, interfacing and conferring between

third party independent auditors, internal auditing, staff, and

departments, as well as, various Regulatory agencies for continuous product

improvement, cost reductions, increased customer satisfaction, and

regulatory compliance. The evaluation, modification, and development of

testing methods for continuous product improvement, through the reduction

of defects, delays and variability, as well as, the implementation of in

place process controls. Responsible for warranty panels supporting 15$MM

in sales, as well as, the Phoenix intermix valued at 120$MM/year.

Regional Technical Chemist

Implementation and development of various coatings, as well as, process

engineering for specialty groups across the regions. Customer complaint

resolutionist within the region, as well as, the implementation of

corrective measures for manufacturing and plant related issues improving

productivity and profitability, through analysis and process engineering

methodologies. Supervised and assisted technicians, as well as, factory

workers through implementation of problem solving measures. Instrumental

in Sherwin Williams becoming ISO 9001 certified plant through

implementation and development of a synergy of quality management systems,

increased productivity and reduce cost through the reduction of defects and

delays, while ensuring quality of processes and products through GMP's, as

well as, testing methodology evaluation, modification, and development for

maximum continuous product improvement. Computation, analyzation,

interpretation, calculation, documentation and summarization of data

results, for the ongoing purpose of continuous product improvement and

modification, while achieving maximum customer satisfaction and

profitability. Complaint resolution through customer interaction, mediation

and mitigation of various customer concerns, as well as, impending legal

actions. Collaborative efforts with marketing and design on numerous

projects to achieve optimal customer satisfaction, as well as, price

implementation, of various products for specialty groups with the company.

Quality Assurance Technician

Testing of raw materials, unprocessed and end processed coatings.

Conducted chemical and physical laboratory tests, as well as, product shelf

life analysis. Complied, analyzed, interpreted, calculated, documented,

and summarized test data for a variety of purposes, such as research,

product development, quality control, and establishing standards.

Xcel Laboratories

1992-1993

Chicago, IL

QC Chemist

Training of incoming QC Chemists. Implementation and development of USP

approved methods for QC group. Extensive knowledge and implementation of

on GMP's. QC of raw materials, in-process, and finished products for OTC

Pharmaceuticals, Health, and Beauty Aides. Complied, analyzed, interpreted,

calculated, documented, and summarized test data for a variety of purposes,

such as research, product development, quality control, establishing

standards and FDA compliance.

Illinois State Psychiatric Institute

1991-1992

Chicago, IL

Clinical Laboratory Technologist

Researching and monitoring the levels of Receptor Binding in the mentally

impaired, through general, instrumental, and wet chemical analysis, to help

implement and develop preventive measures in the disorder. Submission of

interpreted, calculated and summarized results for maintaining organized

accurate, data of on-going experiments and results for future references

and publications.

City Colleges (Olive Harvey College)

1991-1993

Chicago, IL

GED Instructor

Supervised, instructed, assimilated, disseminated, and articulated

information to dysfunctional and/or special education students on a daily

basis.

Packaging Corporation of America

1990-1991

Skokie, IL Scientist

General, instrumental (HPLC and GC), wet chemical analysis, and problem

solving, including both implementation and development of methods, for

plastic packaging groups. Assist in-house consultation of safety,

hazardous waste, and other problems. Analysis of interpreted, summarized

and calculated data, as well as, preparation of reports on experiments.

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