Customer Service Human Resources

Noemi Reyes

*** ****** *****, ***** *****, CA ***58 • 805-***-**** • ************@*****.***

Objective:

To work in a challenging & educational setting, while promoting teamwork, in a safe & supportive

environment for employees & customers.

Education:

California Polytechnic State University, San Luis Obispo

Bachelor of Science in Business Administration, August 2008

Concentration: Managing People & Technology

Emphasis: Human Resources

GPA: 3.0

Allan Hancock College, Santa Maria, CA

Associates of Arts in Liberal Arts, May 2006

Finance 100% of college expenses – Work 30 hrs per week while attending school full-time

Projects:

Senior Project: emphasizing on the requirements needed to become a Farm Labor Contractor

Compensation Plan: Created a 3-Phase compensation plan in a 5 member team

Staffing Plan: Created a staffing plan in a 5 member team focusing on the job analysis of

Correctional Officers

Work Experience:

Alamo Farming Company, Inc., Santa Maria, Ca January, 2004-Present

Payroll Clerk/Office Assistant

• Use AgStar Software to input data and maintain payroll records

• Research account transactions, demonstrating a keen ability to recognize and resolve payroll

discrepancies

by collecting and analyzing information

• Establish and maintain Human Resource-related employee files reflecting salary increases, deductions,

Payroll exceptions, and W-2 withholdings, exercising a high level of confidentiality

• Prepares reports by compiling summaries of earnings & pay weekly payroll taxes

• Perform accounts payable/receivable duties with high efficiency and accurateness

• Post journal entries on general ledger, and cost centers

• Bank Reconciliation for three companies

• Adheres to internal and external deadlines

• Provide administrative support to heavy traffic office

• Provide clients with high quality customer service

• Interact with employees and arrange safety training

• Compute quarterly bonuses for employees

• Enter Data onto computer spread sheets

• Prepare harvest reports on a timely basis

• Verify I-9 documentation and making sure everything is up to date

• Human Resource duties & functions

Special Skills

• Certified for Tractor & Pesticide Training

• MS Office: Word, Excel, and PowerPoint

• Fluent in Spanish

• Translate documents in Spanish and English

Leadership/Involvement

Volunteered one Quarter for the EOC school program for low income families

Hispanic Business Student Association, Cal Poly

• helped in fund raising and community service

Hispanic Alliance for Career Enhancement (HACE)

• Attended seminar for leadership skills

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