Customer Service Administrative Assistant

Felicia Kirkwood

**** ****** *****

Delray Beach, Florida 33445

561-***-****(cell)

561-***-****(home)

abnpo0@r.postjobfree.com

Objective

Seeking a position within a company in which I move up as well as expressing my skills and background for a mutual

benefit.

Education

Everest University, Pompano Beach, Florida

Pharmacy Technician

Graduating in October’ 2009

Atlantic Community High School, Delray Beach, Florida

High School Diploma

Graduated in June’ 1992

Relevant Experience

Home Depot, Augusta, GA

RTV/Office Clerk and Plumbing Associate

As an RTV/Office Clerk (October’2007 – June’ 2008)

Data Entry, Provide customer service, Communicate with vendors via fax, in person, phone, regarding store credit on

merchandise damaged and/or returned to the store, assist customers in various departments such as plumbing,

kitchen and bath, assist receiving in unloading/loading trucks via order picker, fork lift, prepare merchandise to be

shipped out by shrink wrapping and preparing Bill Of Lading, Assist customers with special orders, do HAZMAT on a

daily basis for the store.

As a Plumbing Associate (June’2007 – October ‘2007)

Customer Service, Data Entry, Selling products, assisting customers with their questions, assisting co-workers in

various departments, Assist customers with special orders on merchandise we didn’t carry within the store, stock

shelves, do special reports for my department.

Family Dollar, Augusta, Georgia

Cashier

Cash handling, Stock shelves, Customer Service, Unload trucks, Assist co-workers with whatever possible, Assist

management (3rd key) with store operations such as opening and closing procedures, overseeing the store, some

purchasing and managing co-workers.

Glover’s Automotive & Repair, Augusta, Georgia

Administrative Assistant

Answer phones as well as take messages and relay them to the right interoffice, Assist management with jobs such

as changing oil in vehicles, pass the tools, Perform clerical duties such as set up appointments and purchase

supplies for him as well.

Food Lion, Martinez, Georgia

Cashier

Cash handling, Stock shelves, Customer service, Assist co-workers in day to day tasks.

Lang Construction, Delray Beach, Florida

Administrative Assistant

Assist co-workers as well as Supervisor of company with everyday task such as data entry for the dictations I would

take, make reservations and take messages from answering phones, do special projects which required the typing up

of quotes and bids, Excellent filing, Perform other clerical duties and customer service.

Eckerd’s Drugs, Boynton Beach, Florida

Pharmacy Tech III

Take prescriptions over the phone, Give superior customer service, Data Entry, Translate, purchase and fill

prescriptions for customers, Make doctor calls for customers, File insurance including Medicaid and Medicare for the

filling of prescriptions, Cashiering (Cash Handling, Check out customers), Stocking and some purchasing of

prescriptions, Assist pharmacist with the filling and translating of prescriptions, Provide customer service to

customers by assisting within the store.

John A. Grant, Jr. Engineering Inc., Boca Raton, Florida

Receptionist

Answer the phones, Take messages, Open mail as well as interoffice messages, Trained to read and do blueprints

for in and out of the office meetings for bids, Type up bids, Scope of Work, dictations and licenses for surveying

purposes, Assist co-workers with jobs in a clerical setting as well as field work.

References Available Upon Request

Contact this candidate