STEVEN M. TOLER

*** ******** ****** *******, ** *7042 717-***-**** abnpl3@r.postjobfree.com

SALES EXECUTIVE

Sales Executive with over 10 years of success; consistently one of the best in sales

Consultative Selling Territory Growth & Development Team Leadership

Staff Training Merchandising & Promotions

Skilled at all levels of the Consultative/Solution Selling process; particularly strong in closing the sale and

building rapport and long-term relationships with customers.

Display the passion of a successful entrepreneur and the discipline of a veteran executive with strong

influencing skills and tremendous personal energy and edge.

Tenacious hunter with the proven ability to build/grow a territory, penetrate new markets and build market

share. Track record of creating award-winning territories.

Highly effective time manager with excellent organizational and follow-through abilities.

Proven ability to manage sales professionals through goal setting, coaching, and training.

Well-developed persuasive and communication skills; able to interact with individuals at all levels.

Technically astute, can easily learn new product lines, highly technical data, and design specifications.

CORE COMPETENCIES

Consultative & Solutions Selling Strategies Customer Relationship Management

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Client Services / Satisfaction Revenue & Profit Enhancement

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High Impact Sales Presentations Expanding Sales Opportunities

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Market & Competitive Analysis Business Development

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PROFESSIONAL EXPERIENCE

PFIZER PHARMACEUTICALS LEBANON, PA

DISTRICT SALES MANAGER 2008 – PRESENT

World's largest research-based biomedical and pharmaceutical company

Restructured a sales team with no formal leadership for prior three months of business. Established a

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team mentality and organized business approach that resulted in increased productivity and sales. Due

to these efforts, the team rose significantly in Regional and Area performance rankings.

Led a team of 11 sales representatives with responsibility for Lyrica, Celebrex, Aricept, and

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Geodon, selling to Rheumatologists, Neurologists, and Psychiatrists. Called on hospitals and

rehabilitation facilities, as well as VA Hospitals and Department of Defense clinics.

Developed and implemented strategic business plans, evaluated performance, and updated

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accordingly. Managed district budget, to include speaker programs and travel and expense budgets.

Mentored sales representatives to assume roles with greater responsibility and leadership

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opportunities. Effectively employed field coaching to motivate and create a competitive and

singularly focused team.

Ensured a consistent marketing message remained on target and within corporate and FDA

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guidelines.

Key Accomplishment:

Increased team position to #5 from #9 out of 12 in six months based on cumulative sales

production.

STEVEN M. TOLER 717-***-**** abnpl3@r.postjobfree.com Page 2 of 2

MANAGER, INITIAL TRAINING 2005 – 2008

Trained, coached, and developed new hire employees on Pfizer cardiovascular products.

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Trained tenured sales representatives at designated points in their career in the latest product

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information and in advanced selling skills such as Institutional Selling, DISC Personality Profile

selling, Situational Leadership, and Civil Treatment.

Delivered product and disease state training to new hire sales representatives. Taught necessary

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selling skills to help new representatives be successful in the field as quickly as possible.

Key Accomplishments:

Received Initial Training Leadership Award Winner in 2006 based on capabilities as

assessed by supervisors compared to colleagues.

INSTITUTIONAL HEALTHCARE REPRESENTATIVE 2000 – 2005

Marketed and sold diverse product portfolio to specialty physicians and large accounts including

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teaching hospitals, regional hospitals, VA Hospitals and Department of Defense outpatient clinics.

Developed and implemented strategic plans that resulted in meeting or exceeding quota.

Sold Viagra, Zithromax, Lipitor, Norvasc, Accupril, Glucotrol XL, Spiriva, and Detrol LA to

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Pulmonologists, Urologists, Endocrinologists, Nephrologists and Primary Care Residents.

Key Accomplishments:

Never missed a quota, and consistently placed in the top ten percent for sales production.

Ranked #4 nationally as an Institutional Healthcare Representative.

#1 Institutional Healthcare Representative in the Region for 2005.

Recognized with 2004 Conventional Wisdom Award for Viagra sales production.

Received the 2003 Steere Leadership Award, a peer nominated teamwork award.

HEALTHCARE REPRESENTATIVE 1998 – 2000

Represented the Pfizer product portfolio selling Glucotrol XL, Zithromax, and Viagra to primary

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care providers and small community hospitals. Coordinated frequent dinner programs featuring

key opinion leaders. Conducted patient education and outreach.

Key Accomplishments:

Achieved #1 in sales performance nationally in 2000. Consistently met or exceeded quota.

Earned 2000 Conventional Wisdom Award for Zithromax sales production.

Named to 2000 Circle of Excellence, ranked #1 in Region.

COUNSELOR 1993 – 1998

PHILHAVEN HOSPITAL LEBANON, PA

Non-profit behavioral healthcare organization offering a wide range of services for children, adolescents,

adults and older adults in south central Pennsylvania

Provided individual and group counseling and therapy. Coordinated all follow up services, and

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partnered with medical staff and various local organizations on behalf of patients.

Maintained a caseload of 20 to 30 clients with various mental health disorders.

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EDUCATION / TRAINING

The Pennsylvania State University, University Park, PA

~ Bachelor of Science in Rehabilitation Education Services ~

New Directions for Progress Internship, Lebanon, PA

~ Gained valuable experience in human services through family interaction, networking, and client advocacy ~

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