Katherine Lundgren

**** ******** **. #*

Santa Fe, NM 87505

505-***-****

abnpkb@r.postjobfree.com

I have over 20 years of practical on-hands experience learning and using various software

programs. This has allowed me to learn new programs rapidly. Software I know includes

Word, Excel, PowerPoint, Publisher and similar programs. The many years of retail

experience has provided for intense training to multi-task using the phone and computers.

Employment

Sept 1999 to April 2002

La Posada de Santa Fe Resort and Spa

Santa Fe, NM

Mini-Bar Attendant involved stocking small refrigerators in the guest rooms. Streamlined the

process of checking rooms, stocking, and closing the checks. Worked in Room Service as

both a cashier and a server during this process. Each shift had it's list of opening and closing

duties. Part of being the room service attendant meant also giving assistance to the

restaurant and the bar. Constantly updated the menus in the rooms with the flowing change of

Chef's. $6.25/hour + tips

May 2002 to Jan 2005

Hasting's Entertainment

Santa Fe, NM

Guest Services Manager initial duties included keeping hours within reason for our Guest

Service Associates, making sure the front counter area was always clean and making sure

videos were being put on the shelf in a timely manner. Guest Services Coordinator was a

promotion. Did a majority of the hiring and training. $11.50/hour

Aug 2002 to Dec 2006 and Nov 2007 to June 2008

Petco Animal Supplies

Santa Fe, NM

Cashier and stocking were primary duties. Through the summer of 2005, completion of a "re-

merch" project, involving changing every planogram in the store over 12 weeks for new and

old, coordinating any changes and issues with our corporate office. Animal Technician

included maintaining cleanliness and animal care in our small animals department. Worked

on a second planogram integrity project before the end of 2006. Assisted in the end of 2007

and beginning of 2008 to reset all planograms in the store under new management.

$10.50/hour

June 2004 to Nov 2007

Office Depot

Santa Fe, NM

General duties include cashier, taking of delivery orders, assistance in the Design, Print and

Ship Center, stocking 4 times weekly freight deliveries and nightly recovery of the store with

the closing associates. In charge of removal and placement of the weekly advertisement

signs in the store each Saturday. $10.50/hour

Dec 2006 to July 2009

Kmart/Sears Holdings

Santa Fe, NM

Started as lead department associate for the Kitchen Corner/Housewares. Main duties were

customer service, stocking, and planogram integrity. Accepted the People Coach position in

Oct 2007 as the Human Resources contact for the store, handling all payroll, schedules,

training and hiring/firing for an average of 80-100 employees depending on the season. This

did not include the salaried management members. $15.85/hour

Education

La Grande High School

Graduate

New Mexico Highlands University

Completed 5 Semesters

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