Post Job Free

Resume

Sign in

Customer Service Manager

Location:
Ravenna, MI, 49451
Posted:
March 09, 2010

Contact this candidate

Resume:

THERESA K. JAHN

**** * ******** **

Ravenna, MI *9451

231-***-****

CAREER SUMMARY

Experienced Materials Manager with particular expertise in purchasing, inventory

control and scheduling. Solid knowledge of MRP, with proven skills in sourcing, vendor

evaluation and negotiating.

BUSINESS EXPERIENCE

AMERIFORM PRODUCTS 2005 – 2009

A $50 million dollar company, Ameriform Products is a manufacturer of Thermoformed

Plastics (boats, portable restrooms, extruded sheet).

Buyer 2005 – 2009

Responsible for the purchasing and scheduling of resin, packaging, injection molded

parts, wood and other component parts to support the seasonal boat build.

BENNETT PUMP COMPANY 1998 - 2004

A $10 million subsidiary of Hines Corporation, Bennett Pump is a manufacturer of

gasoline dispensing equipment.

Purchasing Agent 1998 - 2004

Responsible for purchasing more than $2.5 million annually in production materials

including electrical components, glass, plastics, packaging, paint, castings, and other

miscellaneous production parts.

BEHR INDUSTRIES 1997 - 1998

A privately held company, Behr Industries is a supplier to the automotive industry

furnishing interior wood trim.

BUYER 1997 - 1998

Responsible for the scheduling / procurement of wood finishing solvents, stampings,

and injection molded plastic assemblies.

BEST PACKAGING 1996 - 1997

A $5 million privately held company; Best Packaging is a manufacturer of corrugated

containers.

Office Manager 1996 - 1997

Responsible for the supervision of office personnel including customer service,

accounting, and the receptionist.

Specific duties included purchasing of production supplies, accounts payable,

collection, budget preparation, and reviewing of monthly statements from the

accountants.

LEIGH DIVISION 1977 - 1995

A $24 million subsidiary of Harrow Products, Leigh is a metal fabricator-producing floor

registers and static vents for the HVAC industry.

Purchasing Agent 1992 - 1995

Responsible for purchasing more than $8 million annually in production materials

including electrical components, glass, steel, aluminum, plastics, packaging, paint and

other miscellaneous production parts.

Decreased supplier base through consolidation and elimination of suppliers,

leading to increased inventory turns and more frequent deliveries.

Annual savings of $200,000 realized through out sourcing of procedures no

longer profitable when done in house.

Participated in the restructuring of current MRP system, which significantly

improved planning capabilities.

Buyer 1988 - 1992

Sourced and purchased production parts based on MRP requirements. Evaluated

supplier quality and performance and maintained vendor reliability.

Realized at least $60,000 in cost savings through constant monitoring of

sources, quantities, materials, and market conditions.

Material Controller/Expeditor 1986 - 1988

Duties included scheduling all incoming purchased production parts using MRP and

monitoring supplier schedules. Reports calculating monthly standard cost of material

purchased and variances.

Production Worker 1977 - 1986

Assembler in plant.

EDUCATION/PROFESSIONAL AFFILIATIONS

BBA Business Grand Valley State University 1985 - 1994

Associates Degree Accounting/Data Processing Baker College 1984

National Association of Purchasing Managers

C.P.M. Certification (2003 – 2009)

Treasurer NAPM (2004 – 2007)



Contact this candidate