S COTT D . W ICKUS

*** ******* **** ******* *****, NY 14472

Home: 585-***-**** Cell: 262-***-**** abnpir@r.postjobfree.com

QUALITY ASSURANCE AND CONTINUOUS IMPROVEMENT EXECUTIVE

Top notch, creative, and strategic executive with over 25 years of progressive responsibility and a passion for

manufacturing excellence and continuous improvement. Experience in company sizes ranging from 300

employees to Fortune 50. Breadth of capabilities includes Executive Leadership, Lean Six Sigma, Total

Quality Management, Manufacturing Engineering, IT, Customer Interface, and Consulting. Partners well with

all levels of an organization from Associate to C-level, with a talent for teaching technical subjects at the level

appropriate to the individual. Industries include Electronics (including supplier to large retailers), Electro-

Mechanical, Medical, Automotive, Semi-conductor, and Food & Beverage. Additional capabilities include:

ASQ Certified – CMQ/OE ASQ Certified – CRE ASQ 6σ Black Belt - TBD

ISO 9000 Lead Auditor

Multi-Site Management Multi-National Management

Regulatory – UL, CSA, etc. China Supplier Management Supplier Quality Planning

Customer Quality Interface New Product Introduction Product Development

Software Development Software/Hardware Validation Malcolm Baldrige

E D U C AT I O N

NATIONAL TECHNOLOGICAL UNIVERSITY, Fort Collins, Colorado

Master of Science in Manufacturing Systems Engineering

UNIVERSITY OF WISCONSIN, School of Engineering, Madison, Wisconsin

Bachelor of Science in Electrical and Computer Engineering

PROFESSIONAL EXPERIENCE

MKS INSTRUMENTS, Rochester, NY 2007 – 2009

Director of Quality Assurance/Quality Assurance Engineering

• Managed all quality aspects of the business unit that manufactures high power RF and DC power

supplies, while successfully acting as the Management Representative for ISO 9000 and ISO 14000.

• Presided over a culture change that deployed the quality responsibility to every associate.

• Achieved a 2x improvement in supplier defect rates over 2 years through supplier partnership.

• Drove down warranty costs over 2 years, using metrics, root cause analysis, and corrective actions.

• Managed the non-conforming material containment cage (MRB) inventory level from a high of 536K$

to a low of 5K$ (100X improvement), using Six Sigma and process redesign methods.

• Improved the defect rate for our largest customer by a factor of 6X over two years, using metric and

trend analysis, failure analysis, fault tree analysis, root cause analysis, and corrective action.

PRIMEX, INC., Lake Geneva, WI 2004 – 2007

Corporate Quality Manager

• Managed the complete quality responsibility for a small family held business with three divisions.

• Developed two major OEM products as the engineering team lead.

• Managed all regulatory compliance activities for UL, FCC, Industry Canada, and CE for Europe.

• Reduced scrap and rework, by moving quality responsibility to the suppliers using supplier

certification, APQP, quality plans, process control plans, SPC, PPAP, and supplier report cards.

• Reduced the field failure rate of OEM products on a trend line with a 5X+ improvement rate per year

by applying 6 Sigma methods including DOE, FMECA, SPC, and metrics.

• Implemented data collection systems and statistical metrics for RoHS compliance, manufacturing yield,

field returns, call center data, and supplier data.

SCOTT D. WICKUS PAGE TWO

PROFESSIONAL EXPERIENCE

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COMPUWARE, Milwaukee, WI 2003 – 2004

Software Quality Assurance Lead

• Reduced customer risk and increased customer satisfaction by leading teams performing manual and

automated testing of client applications, using Compuware’s automated tool suite.

SELF-EMPLOYED, Waukesha, WI 2001 – 2003

Independent Consultant

• Improved company performance by providing consulting services to a Small ($100M) Food and

Beverage Manufacturer, a Pharmaceutical Firm, and a Tier 1 Automotive Supplier.

• Performed needs assessment and analysis. Developed, and deployed various manufacturing systems.

BROADVISION, Waukesha, WI 2000 – 2001

Managing Principal Consultant/Client Services Manager

• Created customer satisfaction as the primary interface to the customer, while managing consultants

during pre-sales, business transactions, project design and implementation, and technical support.

NORSTAN CONSULTING, Waukesha, WI 1998 – 2000

Principal Consultant

• Provided effective project management & SDLC services including SQA, process analysis and

business transformation. Developed an Electronic Survey system and an e-Business Web Site.

EATON CORP., Milwaukee, WI 1997 – 1998

Division Director of Information Technology (IT) and Division Quality Director

• Led the divisional IT and Quality staff as part of executive team with P&L management responsibility.

• Managed the migration from legacy AS/400 systems to HP 9000 running Oracle Applications.

• Established a successful Division-level QS9000 quality system in 6 months.

GE MEDICAL SYSTEMS, Milwaukee, WI (Union Environment) 1996 – 1997

Project Manager/Global Traceability Leader

• Developed and deployed a large quality & production information system using Project Management,

SDLC, and SQA methodologies, in Medical Device Manufacturing, including FDA validation of

electronic records and signature. Managed a budget of over $1.4M with 5 direct and indirect reports.

• Participated in three successful Six Sigma projects, after training in Six Sigma and Lean.

IBM, all in Rochester, MN 1979 – 1997

Advisory Engineer - NPI (Program Manager and Team Lead) 1996 – 1997

• Leading as primary liaison to IBM designers and outside OEM customers, reduced product costs for

PCBAs by over $100 million over 11 years (1984 – 1995), using Lean Six Sigma and DFM.

Total Quality Management (TQM)/Six Sigma Supervisor 1990 – 1992

• Reduced the defect rate on AS/400 PCBs by 90% using Lean Six Sigma and corrective action,

managing these activities for over 200 people during the conversion to a Lean Six Sigma culture.

Staff Engineer and Team Leader - NPI 1984 – 1990

• Leading as primary liaison to IBM designers, reduced cycle time, Work In Process (WIP) and lot size

on PCBAs by in three months and by a factor of 10 over five years, using Lean and DFM methods.

Associate/Senior Associate Engineer - PCB Test 1979 – 1984

• Designed automated test equipment and circuit boards with embedded code (real time systems),

including digital, analog, and hybrid designs. Developed innovative functional test.

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