Medical Assistant Manager
Resume:
Rochelle M. Hueltner
abnpau@r.postjobfree.com
***** *. **** ****** ********, AZ 85338
E DUCATION
Stratton College, Milwaukee, WI
**** – 1994 Associate of Science - Medical Assisting
Graduated Cum Laude. GPA 3.6 / 4.0.
Continuing education with the AAMA to maintain current national certification (current through 2009).
Heart saver Adult and child CPR/ AED and Infant CPR certified, with first aid training.
P ROFESSIONAL EXPERIE NCE
Palo Verde Hematology Oncology, Glendale, AZ June 2008-July 2009
Back Office Coordinator/ Centralized Scheduling Department/ Test scheduler
Responsible for the daily clinical schedules for 4 physicians. Duties included insuring that all requests by the physician for the patient’s plan
of treatment are carried out, ie: test orders, referrals to specialists, follow up physician appointments, chemo and injection appointments, etc...
Responsible for obtaining insurance authorizations/prior authorizations for diagnostic testing, STAT hospital admissions, STAT blood
transfusions and other procedures done at either an outpatient diagnostic facility or at a hospital and scheduling of these tests, etc….
Assisted in training of new employees in the Central Scheduling Department as well as the Back Office Coordinator positions.
Michael J. Brennan, MD, Phoenix, AZ April 2007 to November 2007
CMA/ Team Lead/ Acting Office Manager
Employed by the professional sport team physician for the AZ Diamondbacks and AZ Cardinals . CMA responsibilities included cast removal,
suture/staple removal, application of dressings and splints, telephone triage, prescription refill requests, P.T. renewals and scheduling patient
office visit appointments.
Team lead responsibilities included training of newly hired employees (front office receptionist and surgery scheduler), related human
resource forms and benefits, monthly staffing schedules and to manage Dr. Brennan’s staff.
Acting office manager (6 month rotation) responsible for management of inventory control, office maintenance/repair work orders and vendor
requests.
Resurgens Orthopaedics, Morrow, GA February 2006-March 2007
Medical Services Coordinator/ Medical Records Custodian/ CMA
Responsible for all surgical scheduling for a solo orthopedic surgeon, triaging telephone calls, prescription refills, obtaining prior
authorizations/ pre-certification, ICD-9/CPT surgical coding, submission of billing for procedures performed, training of new employees in the
above position.
Implemented new medical records department. Was sole employee responsible for 8 physician medical records requests for 3 office
locations. Scanned paper charts and documents into new EMR, worked closely with off site storage and copy services to process all
requests. Trained my replacement and was available by phone after I moved out of state for consultation if needed. Relocated to AZ
Peachtree Orthopaedic Clinic, Buckhead, GA June 2005-February 2006
Certified Medical Assistant
Employed by a spine surgeon who was the former practice president and the professional sport team physician for the Atlanta Braves,
Falcons and Hawks. Clinical back office duties, triaging of telephone calls, prescription refills, scheduled surgery/diagnostic testing and
obtained prior authorizations for these. Was hired at new employer closer to home.
Quest Diagnostic Laboratory, Las Vegas, NV April 2002-July 2004
Phlebotomist
Responsible for obtaining patient specimens and specimen processing. Left due to relocation out of state.
Aurora Healthcare, Inc., Milwaukee, WI 1994-2003
Radiology File Room Lead, Certified Medical Assistant, Surgery Scheduler
Radiology Lead Film Management Clerk. Radiology File Room. Responsible for managing 12-15 employees. Assisted in employee
weekly schedules. Assisted in creating the training policies/ reference manual.
Surgery Scheduler. Clinic of Urology. Responsible for all aspects of the surgery schedule and daily office schedule for a solo urologist.
CMA/Surgery Scheduler. Orthopedics (employed by the team physicians for the Milwaukee Brewers, Bucks and Admirals) as a CMA. Also
worked in the Medical Specialities clinic which included oncology, hematology, cardiology, geriatrics, rheumatology, plastic surgery, ENT, GI,
urology, neurology, internal medicine, general surgery and neurosurgery as a CMA. Scheduled surgery and diagnostic testing. Obtain
authorizations/ pre-certifications for the testing and surgeries requested. Left due to relocation out of state.
*Excellent Employment References Available Upon Request
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