Quality Engineer
Resume:
Raleigh, North Carolina 27612
abnp4c@r.postjobfree.com
Dana W. Walker
SUMMARY OF QUALIFICATION
To obtain a mid –career position in the Quality Engineering field that allows me to develop and utilize my
11 years experience in the Electronics/Electromechanical and the Pharmaceutical/Medical Device
industries.
ACCREDIATIONS
6/2009(anticipated) American Society for Quality Certified Six Sigma Green Belt
06/2003 American Society for Quality Certified Quality Auditor
07/2000 Eagle Group Consultant ISO 9000 Internal Quality Auditor trained
PROFESSIONAL EXPERIENCE
John Deere (Turf Care) Fuquay Varina, N.C September 2007- October 2008
Supply Quality Engineer
• Worked with key suppliers to ensure complete integration of John Deere’s business
requirements into the supplier operations
• Performed detailed supplier quality audits
• Organized cross-functional teams to develop associated business processes required to
support supply planning and quality execution
• Monitored parts such as engines, plastics components, hardware, wire harnesses,
transaxles, axles, seats, controls and labels from acquisition through the manufacturing
cycle, and communicated and resolved supplier-related problems
• Identified and solve business problems through appropriate analysis and evaluation of
alternative solutions
Elster Electricity LLC Raleigh, N.C September 2006-July 2007
(Left as part of a staff reduction due to order shortfall)
Supplier Quality Engineer
• Worked with planners (commodity leaders) and buyers to put improvement plans in place
for on-time delivery and other quality measures.
• Monitored and drove corrective action and continuous improvement activities which
produced a $65,000 cost reduction.
• Performed and coordinated supplier surveys and quality system and process control
assessments that resulted in a 10% increase in product flow.
• Developed and communicated Elster Electricity’s expectations for quality performance,
continuous improvement, quality systems, process control infrastructure for high
leverage/ critical sustaining parts and new products sources to contract manufacturers.
• Supported sourcing projects for supplier and part qualification as needed.
• Reviewed and approved PPAP data when required
Teleflex Medical Durham, N.C February 2004- September 2006
Quality Auditor (May 2004- September 2006)
• Responsible for implementing the Corporate Audit program and managing all aspects of
the correction action planning process related to audit findings.
• Identified and implemented improvement opportunities that increased the work flow by
35% from previous year
• Participate and support facility management in implementing improvement initiatives
using cross-functional and cross-facility team approach.
• Provide coaching and training in QS objectives related to cGMP/QSR/ISO, SOPs, and
specific audit-related functions.
• Responsible for managing the development, approval, and control of related corporate
level standards, policies, procedures and standardization of facility SOPs based on best
practices.
Quality Technician II (February 2004- May 2004)
• Assist in testing projects with other technicians on components and assist in drawing
interpretation using GD&T.
• Assist in nonconforming product evaluations to be dispositions through the material
review board committee
• Analyzed and solved with the Medical Affairs department and Customers Services
department customer complaints
• Perform product release on components as well as instruments to help get ready for the
customers orders
• Involve in Six-Sigma projects to help reduce backorders by $80,000-$100,000 for the
year.
PharmaNetics Inc. Morrisville, N.C May 2002-January 2004
(Company went out of business)
Quality Test/ Inspection Technician
• Performed internal audits as required. Studies standard operating procedures related to
the process that will be audited. Reviews current process against established SOP;
interfaces with personnel performing process. Documents conclusions hold closing
conference with personnel involved, and recommend any necessary corrective actions.
• Worked on special projects as necessary, including validation and engineering studies. I
reviewed and revised SOP’s and some testing procedures.
• Conducted tests and perform analysis on samples of incoming components to include
visual test, instrument measurements, and physical analysis
• Reduced backorder by 50,000 for the year by using quality tools such as check sheets,
pareto analysis and cause and effect analysis.
• Used standard measuring equipment to perform inspections, including calipers, gauges,
micrometers microscope and optical comparators. Ensures all testing follows the standard
operating procedure or other approved specifications (e.g. component specifications).
• Made appropriate adjustment to inventory after approving incoming components for use
utilizing the computerized inventory system JDEwards. Interact with vendors to obtain
certificate of compliance, analysis and formulation.
• Performed first article inspections on newly established components according to specific
directions. Assist in creating test procedures and methods for raw material testing. Inspect
labeling and artwork according to established specifications
Weck Closure Systems Durham, N.C January 2001 - December 2002
(Weck later changed name to Teleflex Medical)
Quality Technician (Part-time)
• Performed and assisted in performing quality assurance routine tasks to develop, apply,
and maintain quality requirements for processing components and other material into
finished products in a FDA pharmaceutical industry
• Familiar with a wide range of quality measurements and gages such as: calipers,
micrometers, tool makers microscope, CMM, steel rules and optical comparators
• Analyze and solve quality related problems such as NCMR reports, deviations and
preparation of standard operating procedures
Presspart, Inc. Cary, NC October 1996 - January 2002
Quality Technician (October 1999 – January 2002)
• Developed forms and instructions for recording, evaluating and analyzing data and
product specifications to determine present standards and establish proposed quality
requirements for finished products in the FDA pharmaceutical industry.
• Monitored production processes by performing gage capability studies and testing,
utilizing verniers and calipers.
• Performed internal quality audits.
• Interpreted upper and lower specification levels for statistical process control through the
preparation of graphs using The Gage Talker software program.
Production Planner ( January 1998 - October 1999)
• Ensured that the work centers were set up with work orders and materials.
• Assigned various work status and reported any material shortages to the production
manager.
• Provided support to the production group for inventory control issues.
• Reconciled work orders by reviewing material transactions and interfaced with
purchasing operations.
• Reviewed and revised schedules according to work order specifications, established
priorities, capacity, parts and materials availability.
Production Operator ( October 1996 - January 1998)
• Inspected work in progress components for physical defects.
• Operated wash plant machinery; ensuring components properly completed the wash plant
cycle.
• Operated all deep draw metal machinery used in the production process.
• Trained new-hires on machine operation, packing, shipping and wash plant procedures.
• Completed training on all aspects of production planning for a manufacturing
environment.
EDUCATION
December 1997 North Carolina Central University
Bachelor of Science, Human Science
June 1990 Hardbarger Junior College of Business
Associate of Science, Marketing
September 2002 Clemson University (off campus)
Supply Base Management course
March 2007 New Horizons
Trained in Project Management fundamentals
BUSINESS APPLICATIONS
Microsoft Word, Microsoft Excel, PowerPoint, Windows NT, Windows 2000, Windows XP. Microsoft
Works, JD Edwards, Agile, QAD, PRMS (AS400) computerized inventory system
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