HARVEY HENDERSON
**** ********** **** ~ Woodridge, IL 60517
630-***-**** abnp0e@r.postjobfree.com
QUALIFICATIONS
A comprehensive record of success as a CRM software sales consultant. Experience in heathcare
database marketing. A highly organized leader and entrepreneur. An active listener adept at
connecting and building trust with others. Effective communication with all levels of personnel.
Disciplined, tenacious, and focused on goal achievement.
KEY ACCOMPLISHMENTS
Closed over $6M in office leases for the 2010 Census
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Generated $925,000 software license revenue at American Medical Security by effectively
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leading and directing sales consulting team.
Generated $3.5 million in revenue by managing team of consultants and contractors responsible
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for creating and analyzing databases used for increased marketing effectiveness.
Acquired $425,000 in new sales revenue by developing and presenting solutions-based
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relationship marketing applications for hospital and health plan clients.
Trained sales trainers where project became foundational case study for published book: Business
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Reengineering: The Survival Guide, D. Andrews, Yourdon Press, 1994.
PROFESSIONAL EXPERIENCE
SMART RESOURCES, Chicago, IL (2008 –2009)
Transaction Manager (Contract Assignment)
Managed offer solicitation phase for commercial real estate client in order to secure office space
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in 16 congressional districts for the 2010 Census.
Advised and negotiate with commercial property owners and their agents on completing offers to
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comply with the General Services Administration and Census Bureau leasing standards.
PATRICK COMMERCIAL REAL ESTATE, Naperville, IL (2007 – 2008)
Sales Associate
Represented investors in the analysis and purchase of commercial real estate.
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Educated sellers on buyer profiles and advised buyers on deal viability.
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ORACLE USA, Westchester, IL (2001 –2007)
Senior Sales Consultant
Demonstrated PeopleSoft Enterprise CRM and Siebel eBusiness applications to prospects and
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partners in order to inform, educate, and increase sales.
Led discovery sessions with customers to uncover pains and identify business processes.
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Configured and customized applications based on customer requirements.
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Researched and responded to RFIs and RFPs
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Harvey Henderson: abnp0e@r.postjobfree.com Page Two
SIEBEL SYSTEMS, Rosemont, IL (2000 – 2001)
Sales Consultant
Trained and certified channel partner consultants from Corio and Quintus on demonstrating
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Siebel applications
Demonstrated Siebel Systems and Avaya Communications integrated eBusiness solutions
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highlighting computer telephony integration, work management and routing, web collaboration.
Provided technical sales support for the Avaya-Siebel, Unisys, and Compaq Computer alliances
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to sales representatives, consultants, and channel partners.
SACHS GROUP, (Health Care Intelligence) Evanston, IL (1997 – 2000)
Manager, Marketing Solutions
• Produced sales in excess of $200,000 by supporting sales team as the technical expert on
relationship marketing solutions for prospective client calls
Built and maintained relationship marketing databases for clients using Import and AnalytiX
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COLDWELL BANKER REAL ESTATE, Evanston, IL (1994 – 1997)
Sales Associate
Solicited new business prospects via telephone, door-to-door and personal contacts.
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Conducted listing and buyer presentations to prospective clients and negotiated sales contracts.
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KRAFT FOODS, Northfield, IL (1990 – 1994)
Senior Business Analyst
Worked as member of cross-functional team to reengineer trade deal sales process
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Designed, coded, and tested consumer response and product maintenance systems and assisted
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users in resolving technical issues.
ANDERSEN CONSULTING, Chicago, IL (1988 – 1990)
Staff Consultant
Presented supermarket of the future exhibit to corporate clients and maintained technology.
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Coded and tested programs for customer billing system and data verification.
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EDUCATION
Bachelor of Science in Electrical Engineering - NORTHWESTERN UNIVERSITY, Evanston, IL