Sales Engineer
Resume:
ANTHONY J. VENESKY
Chesterland, Ohio 44026
440-***-**** (H)
440-***-**** (C)
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CAREER SUMMARY
A customer-oriented professional with a strong background in some very cutting-edge products
and industries, including Medical Electronics, Industrial Automation, and Banking/Security
Products.
I have earned a B.S. degree in Electrical Engineering. My professional experience includes work
in Applications Engineering, Project Engineering, and Tech Support, as well as Service &
Installation Project Management.
PROFESSIONAL EXPERIENCE
Centers for Dialysis Care, Mentor, OH 2006 - 2009
CDC Corporation is a provider of hemodialysis medical services to thousands of patients in the
greater Cleveland area. They employ approximately 350 people.
Technical Manager
I was responsible for service technicians, as well as external contractors, providing all technical
services to the operation at this facility, including dialysis equipment repairs & preventive
maintenance, dialyzer reprocessing-machine repairs, dialysis-solution delivery systems, treated-
water reverse-osmosis & deionization system, electrical, communications, HVAC, IT, and safety.
I was also responsible for inventory, ordering and maintaining all clinical medications and facility
supplies, with an annual budget exceeding $3M.
IMALUX CORPORATION, Cleveland, OH (Part-time / temporary consulting) 2005 - 2006
Imalux is a new start-up medical device manufacturer. I worked with them intermittently to
develop new training and service documentation and to teach their initial product-service training
classes.
Technical Consultant
NBD INTERNATIONAL, Inc, Ravenna, OH 2003 - 2006
NBD is a loss-assessment consulting firm, doing work for most all the major insurance companies.
Project Engineer
In this position I worked in NBD’s Commercial Loss Division, as a Project Engineer.
My responsibilities involved on-site assessment of a wide variety of technical insurance losses in
the areas of industrial automation, manufacturing/test equipment, medical electronics, television
broadcast, HVAC, power, telecommunications, office electronics, security and IT equipment.
NAMCO CONTROLS, Mayfield Village, OH 1999 - 2002
Namco/Dolan-Jenner is a manufacturer of a wide variety of electronic sensors and controls, safety
light curtains, limit switches, solenoids and other industrial automation products. They are owned
by Danaher Corporation, a $15 billion company.
Applications Engineer
. Working for Sales/Marketing, I provided customers and our field sales staff with
product-application engineering support and other pre-sale/post-sale support.
. Provided product technical training and safety training for customers, as well as new
sales and distribution personnel.
. Provided telephone and on-site technical support to customers, distributors & sales.
. Prepared special pricing quotes for distributors and manufacturers reps.
. Provided schematics and product drawings to customers upon request.
. Provided in-house technical support and service to Sales, Marketing, Engineering
and
Manufacturing groups as needed.
. Provided technical trade-show demonstrations and support to Sales and Marketing.
. Responsible for preparing marketing and training information, and writing technical
product documentation, including installation/user manuals, brochures, price lists,
etc.
DIEBOLD, INC, Canton, Ohio 1997 - 1998
Diebold is a 1.2 billion dollar company that manufactures and services ATMs, and other electronic
and physical security products for the banking industry. Diebold employs over 5000 people
worldwide.
Product Installation Supervisor
. Managed a staff of in-house Installation Technicians and outside contractors.
. Responsible for all facets of work related to product installation, including
staffing, planning, scheduling, budgeting, billed-work proposals and billing.
. Worked closely with customers and our field service staff to resolve product and
environmental issues.
. Interfaced regularly with customers, architects, engineers, zone managers, project
managers and contractors in all aspects of site preparation for the installation of
new products.
. Provided sales support in developing product solutions for various customer needs.
. Developed and managed our department budget and insured that all installation
projects were completed on time and within budget, with the greatest quality and
customer satisfaction.
WINDING BROOK HOMES, INC., Chesterland, Ohio 1995 - Present
A start-up company involved in residential real estate investing. (Ongoing -
Part time)
Project Manager/President
. Started this venture part time in ‘95, completing 3 homes and doing $225k in sales
the first year.
. Reorganized as an S-Corporation in ‘96, and completed 7 homes.
. Completed 20 homes to date, in what I call an “investment hobby”.
PICKER INTERNATIONAL, INC., Cleveland, Ohio
Picker was a billion dollar world leader in the design, manufacture and service of
medical diagnostic imaging equipment. It employed over 5000 people worldwide.
MRI Installations Manager 1992 - 1994
Developed and managed a staff of 11 technicians tasked with installation of
magnetic resonance imaging (MRI) products worldwide. These $1.5 million
medical-diagnostic systems were the new flagship products of the company.
. Re-staffed the installations department for the introduction of 3 new products.
Provided "Fast Field Feedback" to Engineering and Manufacturing groups to
identify and implement product improvements very quickly.
Implemented process improvements to reduce installation time on new products.
Completed all necessary research, documentation, and redesign of work processes
to qualify for ISO-9000 Quality Certification.
Assisted customers, architects, hospital engineers and contractors through all
aspects of site preparation and the installation process.
Technical Support Manager 1986 -1992
Re-staffed and rebuilt Service Engineering groups for the Nuclear and Ultrasound
product lines, following the closing of our Connecticut production & service facility.
Provided ongoing technical support to over 100 field service engineers, with
telephone and on-site assistance. Achieved best ever support "report card" by
annual Field Service Engineer survey.
Managed the service planning involved in the introduction of new products, including
all service training, documentation, tools/test equipment and parts support.
Improved installation and warranty costs on nuclear medicine products, with over
50% reduction in field labor and parts.
Generated all product service tech notes and safety/compliance mandatory letters
to Field Service Organization.
Acted as liaison between field service and headquarters design engineering,
manufacturing engineering and quality assurance groups, in the support of existing
products and introduction of new products.
CT Installations Manager 1979 - 1986
Managed a headquarters-based group of Engineers and Technicians installing
computed tomography (CT) diagnostic equipment worldwide.
Recommended and implemented dozens of product/process improvements which
reduced field installation time from 800+ hours to under 100 hours.
Managed a $1.2 million dollar budget, installing over 100 systems annually.
Tech Support Engineer 1975 - 1979
Provided direct technical support to over 100 field service engineers, via telephone
and on-site assistance.
Traveled domestically and abroad, including extended stays in Germany,
Singapore, Canada and Mexico, for installation, repair and training purposes.
Wrote field-service technical notes, as well as mandatory safety and compliance
letters. Implemented product improvements through engineering change requests.
Wrote and revised service documentation and recommended service levels and
spare parts on all new products.
Set up and supported sales and trade shows.
EDUCATION AND TRAINING
B.S., Electrical Engineering Technology, Pennsylvania State University, 1975
Also completed a wide variety of in-house technical courses, new-product training
and business courses.
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